Today traveled 5 hours just to get some merchandise from the cowboy statium. Online the listed closing time is 5. I had got there at 4:45 just for then to say its closed?? Wow..... horrible..... read more

Dallas Cowboys Pro Shop - Sports Wear Near Me - Arlington, Texas

A lot of options! Great customer service!! If you need apparel you will see a lot of options here. Parking is super easy if it's not during a game. You will see loads of fans, so the vibes are right! read more

See all

The store itself is beautiful. Clean, well lit, and fully stocked. They have a huge selection of Cowboy gear for men, women and kids, and not just blue & grey. They had a pink shirt that was so soft and cute, but I have too many jerseys. I admired this one from afar. There's a baby section, a gag section with oversized hats and fun doodads, and an upstairs section where you can see into the stadium. The pricing was what you'd expect for on location souvenirs. If you're like me and enjoy significance attached to your mementos, waiting till you attend a game to buy a shirt or hat is the best way to mark the moment. If I get a chance to see a game, this is where I'm going for my Cowboy gear. read more

See all

I was so excited to visit the pro shop in hopes of seeing different stuff than normal. To my surprise it's all clothes basically. I bought a hat and left very disappointed. You can get way more stuff online at other places. read more

There is little to no inventory for women unless you wear an XL or larger. And a lot of damaged items because people are destructive when they try things on. And twice now they have double charged me at checkout so I overpaid ALOT! Again I've got to return a sequin dress because once I got home I noticed a whole section of sequins missing. And hopefully they will refund the jacket I only purchased one of but they charged me twice for. Ugh read more

FYI you can't return anything here that you bought from the official online store NOR from a mall store!! Bought a hoodie online from the collab with By Way of Dallas that I wanted to return. Also had bought a jacket from the same line but in the wrong size from the store at the Galleria mall. I heard they had some of the jackets from that line in stock in this store, so I called here to check on if they had my correct size and if I could return this hoodie there. No one answered. I called multiple times over two days at different times of the day too, still no answer. Fine, make the 45 minute drive to check it out. Get here, as soon as I walk in the door some male employee immediately accosts me to tell me I can't return anything here because he can tell by the bag I was carrying my merch in that it's from a different type of store. Fine, leave me be and let me check for this jacket! Of course they don't have a single one in stock. I went to the check out to just make sure I can't return this hoodie or the jacket I got from the galleria. There's only one party ahead of me, they were not busy. I can hear the phone ringing while I'm standing in line and not a single person going to answer it. When it's my turn I ask dude if I can return these, no "because it's from a different warehouse." Tf?! I tell him that would've been nice to know before I drove all the way out here, since I've been trying to call and no one ever answers. He said "oh really because we always answer!" Obviously not because the phone is literally ringing as I'm standing here and no one is answering it!! He said oh well we're busy ma'am." ???? There's like 6 people in this entire store right now FYM?! Whatever, just FYI you can't return anything here you bought from the official pro shop store OR from a mall store, and the employees are not in a hurry to help you with ANYTHING. read more

All things Dallas Cowboy related, from shirts, to hats to candy. This shop is located inside AT&T Stadium, and can satisfy any Dallas Cowboys craving you might have. Wanna wear Cowboys undies? They got 'em. Truck feelin' a little nekkid without a Cowboys window flag? You're in luck. Need a 30 ounce beer mug and Onsie for the baby? Check and check. Expect to pay premium pricing for all your Cowboys related needs. This ain't no Walmart, bro. You will get a nifty Dallas Cowboys bag to carry your swag. I was here on Thanksgiving day (living the suite life) and did not see a single "Sale" sign or tag. I feel like that is a dirty little 4 letter word at Jerry World. Seriously, if you're looking for a bargain or a simple souvenir, go to the Walmart. They have cool stuff, but the prices are way better! read more

Everything you could ever need if you're a Dallas Cowboys fan. Also, thanks for hosting Metallica merch when they played the stadium. That was SO HELPFUL to get merch before the show and be able to put it in the car and not have to carry it around so thanks for that! I hope you do that for all big bands, and it would've been helpful to get the word out that merch was available in the DC Pro Shop. Thank you ;) Go Cowboys! read more

See all

How 'bout them COWBOYS! Home of America's team the Dallas Cowboys. The stadium is a work of art and beautifully constructed and maintained. What's not to love about this place?! The actual pro shop has a ton of items to cater to the die hard Dallas Cowboy fans. Much more selection than the typical "Pro Shop" at the malls around the DFW area. My husband and I purchased many of the Salute to Service apparel and have gotten many compliments. There are no rooms to try on items so it is important to get the right sizes if you can. Also when it's closing time, they mean business. I was in the middle of picking up my jacket when all of the sudden the lights turn off in that area above me. For that I have to remove 1 star from my review This is a world class stadium for a world class team!! Will be back again much earlier than closing time. read more

See all

Of course I'm going to say this is the best place to buy all your Cowboy's gear that's if your a fan like me. I can stay in this place all day I love going there on the weekends looking around for some of the new merchandise they have. Go Cowboy's... read more

See all

Had a horrible experience ON A PLAYOFF GAMEDAY waiting for a custom jersey... said It would take 30-45 min for the jersey which is fine. Waited the 45 min inside the pro shop and went to pick It up and that's when they tell me that they didn't have the numbers for the shoulders. All these people standing around couldn't tell me that 45 min ago? read more

2nd time this Pro Shop botched a Custom jersey! The manager offered to correct it but that would require another day and trip. The Floor Staff and Management are not familiar with the merchandise to be making this many mistakes. Not too much to ask to get it right the first time but goofed the second Custom jersey too, COME ON MAN! read more

I usually have a good experience dealing with the Pro Shop but a recent one was far from professional on the Pro Shops part. On the day the "Zeke Who" shirts became available for sale I jumped at the opportunity and purchased one for me and my son. I was thrilled to learn that my purchase also included two packs of America's Team trading cards without any additional charge! Shortly after I made my online purchase I received an email confirming the purchase of the shirts as well the two packs of Team cards that would be arriving at certain date. Well, the point of this poor rating that I am giving is that, obviously, the shirts arrived late! Nearly two weeks after the date indicated in the confirmation email and, of course, there were no cards included in the package. I was told that because the shirts took so long to get here that they had run out of the cards. "Ron" in Customer Service told me that I could 10% off my next purchase. What a circus of unplanned, unprepared retail activity. False advertising is one option that I possibly will explore. I used to enjoy shopping with these guys, but they SUCKED in regards to this transaction! read more

Don't shop at the one in Allen ...They suppose to honor military discount but they will not.

I went there and shop for about 45 minutes. I pick out few caps and then went to check out. I handled the Dallas Cowboys gift card to the young lady. I was told they are unable to process the card due the reader is broken. Find out it been down over few weeks. Talk to Manger to see what can be done. The young man basically said go online or go to another store. No offer to give free shipping code and/or allowed use season holder discount online. So I went home without the caps. read more

How about them Cowboys! Been a Cowboy fan since they were created. Sure, living in Texas brainwashed me, but nonetheless will be one forever. Not living in the Dallas area, I get all excited when I see these shops. Been to a few of them in the area, but so far, this is is the best. Humongous store, taking 2 floors with a huge selection of everything Cowboy. Make sure you look in every nook and cranny, you may miss something you don't need but end up buying any ways. This shop is inside Texas Stadium and is opened even if no games are going on. If I come back to Dallas, this will be the only Cowboy Pro Shop I need to hit. read more

the young man who helped me samuel tate was very cool and most definitely 6' 1", he deserves a pay raise

This review is strictly about the website and the assistance I received after I placed an order. I placed an order on 12/9/18 (for a Christmas gift, of course) for approx $105.00, and because I had so many things coming in over the next couple of weeks, I hadn't realized it had not come until the evening of 12/19. On 12/20, I called and spoke to someone who had told me that this item as out of stock and their system had a issue where it failed to tell me this. They said they had no choice but to issue me a refund. I frantically found the item elsewhere and was forced to pay a large fee for overnight shipping (thanks Dallas Pro Shop). Fast forward to 12/27 and I still do not see the refund in my account so I call and speak to a gentleman who tells me it can take 5-7 business days and to wait a few more days but assures me it is in the process. Fast forward to 12/31 and still no refund. I call again and speak to Shakayla who tells me she doesn't see any refund in the process and she can start it now. She had nothing to assure me it was being started other than her name. I will not be using this website again. read more

Terrible management. They sold your tickets but closed the pro shop early and the manager Arturo was extremely rude and condescending and didn't care at all that I had bought 12 tickets for the tour and would have spent a couple hundred in the pro shop. Terribly run....... read more

ONLINE PRO SHOP IS A SCAM with terrible customer service!!! I ordered a gift last week online for Christmas. I kept hitting the 'check status' link and was told it was being processed and preparing to ship. I specifically paid for 3 day shipping. I called their 800# at least 15 times the past week to check on the status. Each time, I was put on hold for 10 minutes then sent to voicemail. I left numerous voicemail messages with no call back. I also clicked to Chat with someone, but each time (no matter what time of day) received an automated message that no operators are available. I did submit an urgent request through that system as well --- still with no response. I finally called the 800# and clicked 0 to speak to someone. They checked the order and informed me the item was out of stock (however, it had been in stock when I ordered it) and that they order had been cancelled, and it was not their policy to notify customers when an item is out of stock and will not be shipped. That is absurd, especially since the check status link still says it is being processed and preparing to ship. This is the most unbelievable customer service I've ever seen. read more