I was skeptical about getting my carpets cleaned again because last time I used a steam cleaner and…read moremy carpets were wet for 2 days! I was pleasantly surprised when Aldrich Carpet Care assured me they would only be wet a hour (it actually only took 45 minutes). The technicians were on time and polite and they managed to get up all of my spots even though my carpet is 15 years old. Overall, wonderful service and they changed my perception of getting my carpets cleaned. Saved me $1500 in replacement carpet. They also give money to help veterans. I like that a lot. If you need your carpets cleaned, these guys are good!

Aldrich Carpet Care cleaned the apartment for one of our hospice patients. As the hospice staff who…read morescheduled the service, I can't say enough about the ease of scheduling and how friendly and professional staff. The patient was thrilled with how good the carpet looks and said this about the technician: "he was so polite, even though he is young" and "he really knows what he is doing." We highly recommend Aldrich Carpet Care!

My wife and I were in the process of having our dream home built. As part of the process we had to…read moremeet with Regina Ostrom with Five Star Flooring, to select our backsplash and flooring. My wife had a vision of an all white kitchen with gray flooring, so when Regina presented the options, which were limited to a panel of four flooring options, she immediately inquired about gray flooring. We were told that these were the ONLY options the builder would allow. Again, we inquired multiple times about other options and even asked, "if these are our only options". Which her response was, "yes". Being the persistent person my wife is, she specifically inquired about the LVP flooring, for color options and the fact we have a dog and were worried about the hardwood being easily scratched. Which she responded, "the builder would not allow because it brings down the value of the home". And brought out polish to show us what to use on scratches for the hardwood flooring. A few months later on a visit to the house to check on the progress, the counters were being installed and we were advised to go to the house next door to get an idea of what it would look like. To our surprise and shock, they had a hardwood flooring option that we were not presented with and had that been the case, we would have selected that flooring option because it was the color we were looking for. When we spoke to Regina about why we weren't presented with this particular option she said, "I should have said something" and "I didn't offer upgrade options because you never said you didn't like the floors". However, we did inquire about other options multiple times and asked if these were our ONLY options, and was never offered any other options or upgrades. She also mentioned our budget, which we never disclosed to her. We can only conclude she made an assumption about what we were willing to spend, and I'm not really sure what that assumption was based on, which is another concern. Interestingly enough, we were presented with multiple upgrade options for backsplash in our kitchen and tile floors without asking. During a follow up conversation with Regina to see what could be done, she responded with "there is nothing I can do and you will need to speak with the owner." Regina stated that she would provide my contact information to him and he would call me Monday morning. Unfortunately, I never got to speak with the manager. While the floors are GREAT quality, it just wasn't our first option, and wished we were treated better than how Regina treated us. The customer service wasn't a great experience. That is why we wouldn't recommend this company. We do know builders contract this company and you may not be able to get around that. If not, just be sure you ASK TO SEE THE UPGRADES.

If you don't mind your water flowing into your bathroom from a poorly installed shower floor, and…read moreif you don't mind that the corners and floor seams were not properly caulked, and if you don't mind that grout was splattered all over the walls and left to dry on it, and if you don't mind that they refused to even come and look at the problem, and if you don't mind they never had their boss call you back, then this is the place for you. We did indeed go past the one year warranty (though I was never told of this policy), but COVID hit and workers to finish the plumbing weren't available and my own regular plumber had knee replacement surgery then a heart attack so we only finished the bathroom in December (2 1/2 years after the flooring was put in). The day after our plumbing was finished, I tried out my new shower and stood there and watched the water pouring out into the bathroom floor. I have invoices showing that the plumber finished the job on Thursday, took a showerr on Friday morning, then called the flooring company. He said they would not even come look at it because they were not responsible. Then insulted me by suggesting that my house might have some issues that caused the problem. If anyone suggests you hire this company, run away as fast as possible. Now I'm stuck with paying to have the old tile removed, floor atlered to give it a slope toward the drain instead of the door, and then buying all new tile and paying for that installation. I'm surprised they can stay in business. If I could give them a minus 5 stars that's what my review would be.

Chase came out to do my measurements and was absolutely great. He had several samples for me to…read morechoose from. Although I was still indecisive after my selection he helped me on their showroom floor when I went into the office. My project was completed in a timely manner. I was trying to surprise my husband before he got back from a trip. It totally worked out well. Thanks for all your help!!

Great customer service! Good quality and value. Beautiful floors. I would highly recommend them to…read moreothers.

Mark Atcheson of MIRACLE CLEAN CARPET CLEANING and RESTORATION has been providing superior carpet…read morecleaning services in our home for many years. He is trustworthy, dependable and his fees are extremely reasonable. You won't be disappointed...770-854-2824 or 404-291-6190

Mark does a really good job when it comes to cleaning carpet. Whether you have traffic dirt or a…read morenasty stain, Mark can clean it and he is quick to respond, easy to work with and his prices are reasonable and affordable. Call Mark for your carpet cleaning needs today!

Wonderful experience with the mobile vehicle cleaning service! He stuck with cleaning a very dirty…read moretruck until it was done despite it being after dark and taking longer than expected. Will use again and highly recommend!

I MEAN CLEAN, pressure cleaned my house and driveway. They did a fantastic job! I absolutely will…read moreuse them annually for that service. My driveway was seriously dirty after I MEAN CLEAN serviced it, the driveway looks noticeably extremely clean. The house looks equally as clean!!!! I highly recommend them!!

Ghosted me. Never showed up after I even changed my appt time to accommodate them. They called the…read moretechnician to find out what happened and all they did was text me back to ask if I still wanted them to come out. Absolutely not. No apology no reason I got nothing. Thank goodness Penco was available. They did a great job and that's why they are much higher rated than squeaky clean.

WOW! My only complaint is I can only give them 5 stars! We were WAY past due on having our carpets…read morecleaned. I finally called and got a quote. They were so helpful and kind. It was easy to schedule. Our technician, Michael arrived on time. He was really nice and took the time to make sure he knew exactly what we wanted. The carpets and area rugs look like new again...and coming from a house with two people, one dog, and five cats, that's saying a LOT. We will most certainly be using them again. Very, very happy.

They do an excellent job! They are honest, dependable, and go out of their way to do a great job…read more You won't go wrong using this company. I highly recommend them.

Very professional guys showed up on time to do an excellent, quick job. Reasonable price too. They…read moreservice Carrollton to Canton.