This location is similar to the previous locations I've visited in the past. There is limited…read morestaff, friendly albeit overworked. If you know what you want and where it is, the location is efficient. If you need assistance due to the lack of staff, doing business here is frustrating.

Pharmacy staff are unprofessional and actually hung up on me! Unwilling to work with my insurance…read moreto resolve an issue or advocate for customer-I will never be back!

The pharmacists here treat people with the utmost disrespect. They seem like they hate their job…read more Also, the automated response system for calling is set up terribly. I couldn't even send a voicemail due to "technical issues," and I tried twice!

I have to use CVS for insurance purposes, and this is the closest one. I called them ahead of time…read moreand they said it would be ready in 10 minutes. I go through the drive-through and they tell me it will be ready in a half an hour. I come back 45 minutes later. My prescription is not ready. My husband insisted on walking up to the counter, they had it ready for them immediately after telling me they didn't have it in the drive-through

Tried to buy lunch meat from the counter, woman wouldn't help me, just kept saying I'm all by…read moremyself and got too much too do. When I checked out cashier asked if I got everything I needed and told her what happened she just said SORRY-!!!, Worst response you can give,I suggested we talk to a manager and he just lightly shook her head no. I guess a regular day when you shop there,there not too concerned with customer service.

3 is kinda generous. There's so much they don't have. When you do a search, I think more stuff…read morecomes up that you have to buy via mail, usually at ridiculous prices. Many charge shipping on top of it. i.e. Duncan Hines Orange cake mix for $7.95. For a cake mix? They're also really pushing Great Value. I don't have a problem with some generic, but resent having that be the bulk of what's offered. Also tried pick up ONE time. Never again. Get it together.

We recently switched to Hometown pharmacy as we were unhappy at our previous pharmacy. The…read morepharmacist and staff are so friendly and helpful. Their customer service is obviously top priority!! I have referred others to Hometown and will continue to do so. Their kindness and professionalism is extraordinary. Keep up the great work! You are an asset to our community.

Hometown Pharmacy is a small business in the heart of Wisconsin Rapids, providing exceptional…read morecustomer service, with the old-fashioned personal attention & care, we just don't find anymore. Last week I stopped in, looking for a thermometer. Owners, Barry & Lucy, had a shipment being delivered later that day, with exactly what I was looking for... and they delivered it to my home, at the end of the day - with a kind little note attached!! Their adorable gift shop is worth the trip, itself - regardless of medical/pharmaceutical needs. Stop in... meet the owners & staff, check out the gift shop/clothing/home decor - you will not be disappointed. BTW... Barry has been a trusted Pharmacist in our community for years... and shows a personal interest in his patrons/clients healthcare & medical needs! Kind, caring, personal & professional!

The Alpine team was very helpful and they even offered delivery and installation service. With a…read morehuge selection to look at in their showroom, it was easy to find a lift chair for us! Alpine is my go-to for all my wife and I's medical equipment needs!

They were fraudulent in claiming the lift chair was made in America before and after the sale …read more Extremely unreliable on getting back to you . They do not back up their warranties for anything . They try to send you on Wild Goose chases saying they'll work with you then and then that backing it up . When they came out for the remote not working they replaced it to not even test it for the issue to still be on going . After first-hand viewing hand viewing as well as video and audio being brought in they still take no responsibility of the lift/bracket issues . After 6-8 months of being jerked around and the manufacturer being upset that nothing was done through the manufacturer just had the entire metal framework replaced as well as the Box the controller hooks up to . The manufacturer saying Alpine should have taken care of all this . Tried being nice and working with these people forever just for them to continuously blow off responsibility . Highly do not recommend .

most garbage place I've ever been to extremely expensive predatory pricing slow as can be and never…read morecan get it together and get you your medical supplies in a timely manner

I was recommended Rapid Rehab by another medical supply store that did not have the walker my…read morehusband needed. The walker was ordered and approved by his insurance. I spoke with Brooke on the phone who helped me and told her I would be in to pick it up soon because he just came home from hospital and would need this at home. At arriving at Rapid Rehab I was told my husband had to be there to sign and fitted for walker. This was never told to me during my many conversations with Brooke. Jodi and Jessica both told me they assumed I knew he needed to come to sign. It was very difficult sending email for my husband to sign as he a cancer patient was just discharged a day ago from hospital stay. He will probably need a wheelchair at sometime and I will not come back to Rapid Rehab and I will share this horrible experience with my insurance and Lacrosse Mayo Hospital and Rochester Mayo Hospital.