He came out to my home immediately. I wasn't sure where all…read morethe water in my garage was coming from. I thought that my water heater had let go. But Martin got in there and sopped up ALL the water and was able to determine that it wasn't the heater but my HVAC. He was an extremely kind and patient gentleman. He made a call and procured the proper service gentleman for me. He stayed with the HVAC guy until the problem was resolved. In addition I realized that I would be actually needing a NEW water heater in a very short time. So I made arrangements with Mr. McManus to have that done. I can't adequately express how impressed I was with both the quality of service and the timeliness of his response. I would bestow my most unabashed praise on Mr. McManus and both his professionalism and attention to both my needs and requirements and what was needed to get the job done. 5 STARS

I had a toilet that would not stop running and after unsuccessfully trying to diagnose and solve…read morethe problem myself, I decided to reach out to a professional. Martin was recommended to me by Yelp's request a quote function. He was one of the few plumbers on the recommended who was willing to give me an estimate without having to send someone over first. The price was fair and Martin was responsive in scheduling a time the same day I contacted him. The plumber on Martin's team that I worked with was knowledgable, professional, and worked quickly to replace the fill valve within 30 minutes. We weren't 100% sure if that would fix the problem since this appeared to be a slow leak so they were willing to hold off invoicing me and ordering additional parts just in case the fill valve wasn't the issue. Luckily replacing the fill valve did the trick but I appreciated the gesture anyways. Still waiting to figure out how their payment works since I received an online invoice with an option to pay online. Anyways they did a great job and I would recommend them for toilet repair.

We had a great experience working with Charlie. He was easy to work with and just an all-around…read morenice guy. Communication was excellent throughout the entire process, and his pricing was very fair. He really went above and beyond to accommodate our hectic schedule and tight timeline, which we truly appreciated. He completed work in our kitchen and two bathrooms, replaced our water heater, and relocated our washer hookups--all done efficiently and with high-quality results. Highly recommend if you're looking for someone reliable, skilled, and great to work with!

Charlie responded to my call in less than 10 minutes. I had a list of small issues that I needed…read morerepaired, rocking toilet, loose shower handle, slow bathroom sink drains, and install a new kitchen faucet. He gave me a quote over the phone. Charlie was able to schedule me at my convenience on the very next day! He text before he came and was prompt! Charlie performed the work with professionalism; he was thorough and cleaned up after. Charlie's quote was spot on and very fair. He even accepts Venmo. What a pleasure to be able to hire someone who keeps his word, shows up on time, does quality work, and is a good person. So grateful I found him on Yelp!!!!

Mark is a great plumber with an extensive history of experience and is your "go to" local plumber…read morefor all your residental needs. He is generally very helpful with knowledge and good with talking through planned permit work or a good story to boot. He just recently installed the final touch for a whole home portable backup generator at my home, a new 3/4in gas line basement run to supply the generator (or maybe a deck grill someday), the inspector was very accomodating and approved the work quickly! He has also previously helped with regular maintenance like water heater anode rod replacement and a few gate to ball valve replacements for leaky or seized water valves. See photos below of the gas line connection and whole home portable backup generator setup. Apparently it's "unusual" here in MA to have whole home portable backup power (Costco bargain!), everyone is told a $15k concrete slab generator is the minimum, at least, that is what Castle Electric said to me! Do it yourself for a 1/3rd of the cost with Marks help and skip the upselling from the "other" options out there!

Norwood plumbing is simply the Best around. Solid service for 11+ years at our home. 5 Stars all…read moreday. Thank you Mark!

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony and the Drain Flow team are excellent! Responsive, knowledgeable, and always willing to help…read more They've helped us with time sensitive issues (busted water heater) and everything in between. I highly recommend Drain Flow.

Great job and extremely professional…read more Bruce and team were a pleasure to work with. They were extremely fair with their prices and went above and beyond to make sure we were happy with the work. My wife and I hired them to do a whole house filtration system for an acquasana filtration system. They had it installed in 2 hrs and inside the estimate they provided. They realized the parts in the kit were crappy, and used their own pipe connectors because they were concerned with durability. They even went so far as to fix our leaky sink just because he noticed it dripping!!. No charge :-). I have 2-3 more projects and I know I dont need to shop them - just gotta make sure they are not too busy!. Chris + Kelsey

Amazing service! Answered call right away, came right over, worked quickly AND couldn't have more…read morepleasant, polite, personable or professional. Hope I don't need them again, but if we do, nice to know they're there!

Ahoy! Landed shore to get me ship fixed. He thought our pirate costumes were very cool. Super nice…read moreguy! Best plumber for my boat needs.

Lack of professionalism. Can't recommend a person who is unwilling to finish a job. Left things in…read morethe middle of a renovation.

First of all, they responded to my request super quickly, made their schedule available and…read moreflexible, that took our anxiety off our shoulders right away :) On the scheduled day, gentleman who's name is Andrey came for our rescue. He was communicative, on time, just a great person overall. He is also right on point, no bull. His diagnoses were thorough but quick, and he's got to work immediately. He found all the faulty jobs the previous contractor did, made everything work properly. He was working with their plumbing specialist via phone camera to look over everything physical, as he is a HVAC technician - which he was tremendously, tremendously knowledgeable. I can not thank him and Green Flow Solution enough for their fantastic ability, these guys are a real deal. Oh, did I mention they were very reasonably priced? We will be calling them for our every heater/HVAC/plumbing /AC needs in the future!!

Called for a regular steam heater maintenance. Didn't even clean the low water cutoff probe. I…read morecompared the quality of work with others on the Youtube, big difference in terms of quality. Not recommended.

I was in need of help with my broken heating system in the middle of winter. A time when he all…read moreplumbers were extremely busy. The owner did not have an employee that could show up until days later. The owner stopped what he was doing to help me. His expertise, fast response, and work ethic made me realize he was the best choice for that and future jobs.

They're one of the best plumbing services we've used. Adam was great to deal with over the phone…read more And Jeremy, the plumber they sent, was great to work with. He was knowledgeable, professional and most importantly, he did an awesome job.

Well, let's see. Weird things happening with my A/C, moisture detector seems to be shutting it…read moredown. They couldn't figure out the issue, so I said I was fine just replacing the moisture detector (which was part of GEM's installation of the whole A/C just three years ago). First quote: $1,000. I said no thanks. After going around in circles, the quote was down to $550. "Significant discount. Best we can do, it's an expensive part. It's like a little computer." I declined again (numerous times actually). So out of curiosity I searched online for that "expensive part." I found the Diversitech flood detector model WS-1 (which is what I currently have) for $65 on Amazon. They wanted to charge me $1,000 for putting that in. Paid $149.00 for that system check. If it turns out that sensor does need to be replaced, I can tell you who I WON'T be calling. GEM.

We recently had a whole house AC replacement completed by GEM. This involved two separate systems,…read moreas well as the outdoor units. The technicians were well trained and explained all of their procedures. The project took two days and required both electricians and plumbers. All materials were cleaned up before they left the property. Kudos to GEM and specifically to Edgar and Josh.