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    Damage Control 911

    5.0 (1 review)
    Open Open 24 hours

    Services - Damage Control 911

    Damage restoration

    Environmental abatement

    Damage Control 911 Photos

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    4 years ago

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    Baxter Restoration

    Baxter Restoration

    1.7
    (12 reviews)

    I had some water damage to my home and the insurance inspector said to have my insurance co contact…read moreBaxter Restoration. They completed the work (after having to come back a second time). I was working with Justin Scarlet for the final payment. He was very polite each time I spoke with him. I was waiting for a final payment from my insurance co and I explained that to him. When I finally received word that I would be receiving the final payment, I get a voice message from Justin telling me that Baxter was filing a lien against my property. After many telephone conversations with Justin, at no time was I informed this was coming. I had just sent a payment of $3000 out of approximately $4400.00 that remained on the balance. Then I get this voice message they are filing a lien again my property. I sent a final payment shortly after leaving me with a zero balance. I received an email from Sonya Jenkins at Baxter telling me that I had a zero balance. I then received a check from my insurance company for 441.00 made out to me and Baxter Restoration. Since I had already paid the balance, I needed Baxter to endorse the check and send it back to me. I replied to the mail I received from Sonya Jenkins asking who I needed to send my check to for endorsement since I had already paid the balance due. She has never responded to my question. This company has been unprofessional since the beginning. I would never recommend this company to anyone.

    Placed on hold for 20 minutes. Finally hung up. Called back. They said it was $250.00 to come take…read morea look at a mold issue. They were recommended by NARPM. Terrible 1st impression. I don't know why NARPM would recommend them.

    Damage Control 911 - damagerestoration - Updated August 2026

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