I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

Had an iPhone XR needing a battery replacement. Was a walk-in and they had one on hand. Was…read morefinished within the 1hr-1.5 hr wait. Very friendly staff and easy to talk with about condition. They asked if I wanted a new glass screen protector since ours was cracked and they immediately replaced it with a discount on both the battery and screen protector. Would definitely recommend trying.

BEST Verizon store I have ever been to! The employees are all super nice and know what they are…read moretalking about. I was in and out quite quickly which really impresses me these days in a cellular store. I would never go anywhere else, this is the best Verizon establishment in the midwest.

This was by FAR the best experience I have ever had at a cell phone store. Hands down. Seth was…read moreextremely patient and thorough with my "order." I had a fairly complicated situation with multiple accounts, phone purchases and cancelling a line. He helped me with ease and expertise and never made me feel for a moment that I was a burden. This place has customer service down pat! If you want to be treated like a customer and not a number...visit Leydens Cellular. Our family will be back!

The customer service was incredible, some young man helped me get in and out the door and with what…read moreI needed and answer all my questions with the quickness!

You should pay more, let me tell you why..... My husband and…read moreI went to our local Wal Mart and signed up for US Cellular service. Shortly after signing up our phone was destroyed. Teenagers!!! We tried to go back to the Wal Mart in Ankeny to purchase a new phone and was told that the only phones that were compatible with our service contract were the REALLY expensive ones that I don't think many people could affort straight out of pocket and due to the fact that our plan was a plan through Wal Mart we could not obtain a phone on payments. The only choice we had was a "camping phone". Apparently Wal Mart was no longer going to be doing that kind of service contract through US Cellular. We went to both of our local US Cellular stores and was just given the national number for customer service. Upon calling I got a very uncooperative man who advised me I could not shut off our service without paying a early termination fee (even though we had just paid our bill and had a $0.00 balance on our account). I tried to ask him if we could purchase a phone through them that we could use with our service contract or something. He advised me that no, I could not. They had NO phones that would be appropriate for our contract. At this time I told him we would no longer be doing business with US Cellular, he advised me that they would not shut off service and would continue to charge us a montly plan fee until me paid off the contract and early termination fee to get it to stop. Now, according to the last correspondence I received owe more than $200.00 for service we have NOT used due to not being able to purchase a new phone and to get them to stop we have to still pay the early termination fee. DO NOT DO BUSINESS with this ratchet company. I am considering contaction the Polk County Attorney. This has got to be illegal on some level.

Chad was extremely helpful with my iphone with cracked camera glass. He fixed it quickly and looks…read morejust like new. I highly recommend Ankeny fit it!!!!

I have got to hand it to this guy! My controller stopped working. And after doing some googling I…read moresaw it was not going to be cheap..... and not only that, it so happened that day many where closed. I was able to reach out to this individual who also happened to be working out of his home and i will add a very nice home. Even though I could tell it was slightly inconvenient he made it work I was able to drop it off right away. For the price I paid to fix this controller would've only partially paid for any of the other prices I was quoted. Definitely recommend.

They helped me continue DTV service for my motor home when DTV would not. They were curtious and…read morehelpful.

From the owner: AVS Concepts, serving the Des Moines and surrounding areas since 2012. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

Excellent customer service, as CiCi and Ryan, were terrific communicators and knew their craft…read morequite well without any overbearing salesmanship. They guided us through a new home Internet service and steered us to everything we needed without bumps or delays. I was impressed with both of them, and I'm grateful we could speak with them that night. So far, our home Internet is working fine. It has good pricing, and I'll test it extensively in the next 10 days.

I'm tires of being on a waiting list for internet they keep pushing it but don't want to over load…read morethe towers. I live in desmoines get real They offer free things but yet you have 2 have 2 lines I'm a widow and live by my self and I'm a senior. Get real tmobile I'm about to kick u to the curb They 1st told me I could get internet I said no cause at the time I was getting mediacom now they say no its not available what kinda joke is this I havnt moved.

The service was extraordinary Chad went above and beyond . I will always send family and friends…read moreto Chad. And the Ankeny store.

Went in to combine 2 accounts into one and the guy literally said "you don't want me to do that,…read morecall customer service". He turned us away! If we could've done this over the phone we would have. After decades as an At&t customer, looks like we're switching to Verizon.