Great local business with a friendly, knowledgeable, and professional team. They genuinely care…read moreabout their customers and community. I'd definitely recommend giving Glass Guru a call if you need glass or window services!

Very seldom have I had an experience worth writing about but working with Glass Guru has inspired…read moreme. They were meticulous while installing 2 shower doors with both the materials and tools. They added the perfect final touch to both bathrooms (one was a light reno and the other a basement finish). They were respectful and quiet while working and spent time explaining best care practices. The cost for both projects was very competitive and they followed up quickly with the bids and work scheduling. They will be my only call for all glass projects!

Came out quickly. Resolved issue with bad circuit board…read more Knowledgeable and fair. Would recommend!

Can not say enough about Jason. He was on time, polite, diagnosed problem in quick order, worked…read moresteady and fixed quickly in tight quarters. Y'all got a loyal customer.

I had the unfortunate experience of working with Anna, and I can honestly say it was one of the…read moreworst interactions I've ever had. First off, it was clear from the start that she was catfishing--what I thought was a professional and authentic individual turned out to be a complete fraud. The online persona she presented was far from the truth, and it felt like I was being misled every step of the way. Beyond that, her behavior was absolutely unbearable. Anna was consistently rude, dismissive, and lacked any form of professionalism. It's like she had no interest in collaborating or maintaining any kind of respectful communication. She was condescending when addressing concerns and made it nearly impossible to get any work done. It was a total waste of time trying to interact with her. I would not recommend working with Anna under any circumstances. Save yourself the headache and frustration. It's rare to encounter someone so unpleasant and dishonest, but unfortunately, she managed to check both boxes. Do yourself a favor--steer clear of her at all costs.

The customer service and quality of the work provided has been outstanding. I have used this…read morecompany for a couple of different projects...from windows to doors to siding. Evening they have done has been great!

got very excited for the doors doors to come in three solid doors and three storm doors. They came…read moreover. Got it done in two days. The contractor was pretty bad. He told me he worked on $2 million houses pretty much saying my house wasn't worth nothing. For $16,000 and you figure you'll get an ultimate supreme job. But I have gaps in my doors and they don't close right. Then they came out and said we have to replace a skin coming in a month that the contractor damage. They said there was gonna be no Barewood around the doors or bottom and there is. As it sits right now, it's not worth the money for them to come out and put doors in. There's a lot other places can get it done cheaper. I been on and off the phone trying get this done so my security system guy can come over and finish up his job. The company does not take ownership of the damage and incorrectly that they install the doors. And we don't even want to talk about communication you better just hang that up. They would have really good communication with you at first until you sign the papers to purchase the doors and windows but after that, just hang it up, you won't get a call for a long time.

Renewal by Andersen recently installed seven windows for us. From the salesman, Mike, to the…read moreinstall crew, Davyd, Igor, and Peter Davyohuk, everything was top notch. We are beyond pleased with the product. The Davyohuk brothers were extremely courteous, mindful of our home, friendly, and efficient. When the job was complete, the only way to tell they had been to our home was by seeing our beautiful new windows. Everything was cleaned up and hauled away. We have noticed a distinct improvement with the quiet inside the home, the screens are nearly invisible so our view is unobstructed, and ease of operation is remarkable. I would highly recommend the product.

Updated. Champion is resolving contract issue. Edit at the end of review…read more Updated edits at end. Champion completed job 8/20/2018, 5 months after initial order. Champion Windows in breach of contract. On 3/19/18, we ordered 13 windows. According to the contract, payments will be made as follows: 1) downpayment of 1/3 up front 2) remainder due upon completed installation On our purchase we used a financing company (Greensky) with a 'same as cash' offer. On 5/16 - Champion installed 12 of the 13 windows the last window hadn't been shipped by the manufacturer. On 5/18 - Champion came back out to fix sealing around windows. The window that had not shipped sat on top of one which was received and in that wall we could see daylight through in fairly large section around the window. The 13th window finally came and was installed on 6/12. However they did not have the right trim which was for the custom rounded window and had to order the trim. A few days later, I got a document to sign stating that the job was complete. I refused to sign and contacted the company stating the job was NOT done. On 7/20 - I got a bill from Greensky showing that Champion charged the account for the final balance on 6/20 which was not to happen until installation was complete which it still is not. On 7/20 complained to Champion (receptionist with no information on timelines or why Greensky was charged). I also called Greensky to get the charges reversed and will hear back about that in the next few days. Still had a copy of the contract to send to Greensky for documentation. On several other occasions I have called looking for when my parts would be in (both window and trim) and all I hear is "I'll check". Only once have they even bothered calling back to tell me they have no information. This has been a VERY frustrating experience and way too drawn out. Having said that I do like the efficiency of the windows but there really need to be penalties when delivery is now at 4+ months and expectations were set at 6-8 weeks Edit: 7/23 received a call from division level management who stated that agreed that charges should not have been made and would be returned to credit company until job completion. Following edit made 8/20: Jul 30 - received email stating trim was on truck and would be in following week Aug 9 - Contacted Champion for update - trim still in 'on truck' status and would be delivered following week Aug 16 - Contacted Champion for update - trim was in and scheduled install for Aug 20 Aug 20 - job completed

We had a signed contract with Champion Windows (Great Day Improvements DBA Champion Opco LLC)…read more After the sales appointment, I told the rep where we would need to be if they wanted us to move forward with the order. He said he couldn't do that. We let it go. The next day, Steve L called and asked what they could do to get the business and we told them (it was only like coming down like $1k). He said he could do it and we signed the contracts and everything. This was for like 9 double hung windows and 1 pane. So the second measurer came out and did all the measuring again. Then they took out their $4500 down payment. Then a couple weeks go by and we get a phone call from Steve saying the initial guy "measured wrong", even though what he had matched the second guys measurements, and we were going to have to come up with another $1100. I informed Steve that we didn't do anything "wrong" and therefore we would not be doing that and it was something they needed to resolve on their end and to honor the agreement. Steve took a week and after several calls, Larry F from the branch in Wichita called and said they couldn't honor the agreement at that price and I told them to then cancel the agreement and refund our money. All over a $1100 difference. Just an old bait and switch, give them one price agreed to in a binding contract, and then tell them a mistake was made and ask them for more money. I will be reporting to the BBB as well as every social media/website possible about our very poor experience with Champion and the installers for them in Wichita. Buyer beware.

We had to catch our sales person, Chris, at his car, to start our order. The lowest sales pressure…read moreon record. In the late 60's people must have hated sunlight. Our house had small single hung, single pane (with screwed on storms), over trimmed, windows. My biggest concern was losing what little light we were getting by installing window replacements. Somehow, the designers or installers, dug out extra window space! Wizards. AND we don't have to look through screens because Pella Windows hide their screens until you open your Pella Windows! The installers were here 4 days and there was never a mess, it was a master class in "clean as you go". They took all the packaging, and old stuff with them. We were left with 16 gleaming windows, 1 new sliding glass door (all with bright new trim), and house paint, landscape, and concrete unworthy of them.

Service after the sale is terrible with this Pella franchisee. We had a whole house window…read morereplacement job, and several components were defective at the time of install. Most were repaired within a month, after several visits, but one part seemed to be impossible for them to correctly source. After ordering the wrong part three times, no one could assure me that this problem will ever been correctly resolved. I will not buy Pella windows again because of this negative experience.

Oak Pro just finished the second project for us. Basement stairs were too steep and steps were too…read moretall. Johnny came out and put together a solution to our problem. Was extremely professional and completed in less than 3 days. Changed the rise of the step and the angle of stairs. Excellent work and a fair value for the work done. My wife and I are very pleased.

From the owner: We are in the business of making our clients dream houses come to fruition. If you can dream it, we…read morecan build it. We specialize in home improvement remodels, kitchen, bath, flooring, paint, decks, fences, concrete.

They did a great job on my home windows. When you only want the best for your family.read more

From the owner: Here at SCK Window & Door Co. we specialize in replacement window and door sales and installation,…read moresiding and painting, decks and much more. Give us a call and schedule an appointment for your free quote today!

Jack Burks with Eaton roofing helped us with a new roof after a hail storm. He was always kind,…read moreprompt, and willing to answer any questions I had. He went above and beyond to make things right at my residence . I would recommend Jack Burks with Eaton to do any project you needed done.

Eaton Roofing installed my DaVinci Slate roof. Adam Gerstner, their sales rep, was excellent…read morethroughout the sale and installation. The finished product looks good and the crew cleaned up well. On the last day of the job, Eaton's crew punctured my HVAC refrigerant line with a nail. Their own finishing inspector confirmed this on-site, and both he and Adam initially agreed Eaton would cover repairs. The line drained refrigerant and burned out my compressor. I replaced the unit for $15,000 rather than repair it, since it already had separate vibration and fan issues. I told Adam upfront I didn't expect Eaton to pay for the full replacement--just to offset what the damage itself would have cost to fix. Adam refused. He cycled through different reasons Eaton shouldn't pay: code issues, the HVAC contractor's liability, general disclaimers of responsibility. He also accused me of being late on Eaton's deposit; I checked my bank records and gave him the exact date Eaton cashed that check. He apologized for that, then mentioned that Eaton usually pays around $500 toward repairs in situations like this. When I asked if Eaton would submit the claim to their own insurer, Adam said they don't submit claims like this to their insurer. He then stopped responding for close to two months. The next contact was an invoice for my final balance--no mention of the damage, no adjustment. I submitted the claim to my own insurer. They assessed the cost attributable to Eaton's damage (line repair and compressor replacement) at just under $5,000. That's ten times what Adam suggested was typical. The crew, the sales process, and the finished roof were all good. My complaint is with how Eaton, through Adam, handled a problem they caused, admitted to, and initially said they'd fix.