Beyond happy to have chosen Meghan as our realtor! She and Tori helped us immensely every step of…read morethe way and went the extra mile to make sure that we found the right property that fit our criteria. They knows everything about the capital region market and are well connected which was great since we were new to the area. They were also great at communicating with us, would always provide comps, kept us informed with what was going on every step of the way, and most importantly made sure that we closed. Cant thank them enough for all of their help, and we look forward to working with her and her team again in the future.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.

I agree with others on this site who think this company and its agents are just a property mill. I…read morehave bought several homes and the experience with Howard Hanna, agent: William Hannon in the Schenectady area, was terrible, the worst. I finally stopped working with the agent and refused to talk to him since I could not believe anything he said. He did not provide appropriate comps, I had to go to an agent friend of mine to determine a fair bid, additionally he failed to included requirements in the contract! He also tried not to have me attend the final walk through, saying those famous last words: "Trust me"! Run run run away, don't walk!!!

Their agent, Mary Kay Flanagan, managed to take three days to write up our offer and did it wrong…read morenumerous times, and then we lost the house to someone else. She got the county wrong, our name wrong, and then said she sent it via email for us to sign but we never got it. It was all a ploy to delay the sale to get a better deal. No customer service whatsoever,definitely shady, and probably illegal. I would NEVER use them.

Selling my home for the first time felt overwhelming, but Kristen and Kevin made the entire process…read moreso much easier than I expected. From day one, they were patient, knowledgeable, and always available to answer my many questions. I never once felt like a bother. They took the time to explain everything clearly. Their advice on pricing, staging, and marketing was spot-on, and thanks to their strategy, we had strong interest right away. When offers came in, they walked me through every detail and helped me negotiate the best possible outcome. I never once felt like I was on my own. I'm so thankful to have had so much help navigating this process for the first time. They kept me informed, stayed ahead of every deadline, and truly made me feel like I had a team. Thank you both for making this such a positive experience!

Worst agent I ever used. i was told by Kevin he had plenty of buyers lined up. There will be a…read morebidding war. A week went by. Nothing, crickets. I got a call from another agent that brought a young couple and that couple offered my asking price. I was so fed up I took the offer. The plenty of buyers that Kevin had lined up to have a bidding war was all a lie. Look elsewhere.

I recently hired an agent from Gucciardo Real Estate Group, Guiseppe Tropiano, to sell my house in…read moreAlbany and had an absolutely terrible experience with him. He disregarded all of my requests and broke clear agreements which had been made before hiring him. He was aggressive and applied maximum pressure and threats to get his way, which a sales price far below the true market price. He was only after a quick buck without doing any work. Beware of this guy. Do not trust him. A company is only as good as the people they hire and Guiseppe's behavior is a reflection of the culture of Gucciardo Real Estate Group. You have been warned. This is a true review from an actual verified customer.

I agree Anthony does great work. He's the one honest person in a sea of questionable real estate…read moresalesmen and saleswomen in Albany, all seeking to get rich and do it quickly. I'm very afraid his business will suffer due to the recent class action that effectively eliminates the role of "Buyer's Agent". If the seller won't pay my agent, I'm going to be forced to cut him loose. That's how most folks think.

It is always a pleasure to work with Judi and Gabler Realty. She and her staff make the home buying…read moreprocess seamless and as stress free as possible. We cannot recommend her highly enough.

Judi helped me sell two houses in the Albany area. She did a great job setting pricing, getting the…read morehouse staged, marketing, and communication. Since I was no longer living in the area, her team helped find contractors to make necessary repairs and managed that process. I would definitely choose Gabler realty if I needed to sell another house in the capital region

Greta was fantastic!…read more I was a first time home owner and in another state but that didn't stop her from helping me find a local Realtor that eventually lead to my first home. I couldn't have done it without Greta's help. Even though she wasn't our primary Realtor she made sure to check in and make sure we were happy with how things were going AND she answered a million questions. It was as if she was there helping us! Not only that but she sent us a little note congratulating us when we finally closed. Our local Realtor didn't even do that! Greta was thoughtful, patient, and attentive throughout the whole process even though she was on the other side of the country. I would recommend her to anyone looking for a home anywhere in the US.

I was a first time homebuyer in California without an idea of how to start the home buying process…read more My roommate, Ann M. suggested I talk with her mom, Greta, about what I was looking for in a realtor and to help calm any fears that I had (and I had a lot of them!) with regards to the whole home buying process. Not only did Greta help calm my fears, but she was able to refer me to a wonderful, husband and wife team who helped me through many house tours, many nail biting nights of being afraid to take the plunge into home ownership, and eventually, home ownership! I really owe Greta a lot of thanks for listening to me and finding me the perfect realtor. Recently, I've referred another friend of mine to Greta for a referral for a realtor and I know that based on my experience with Greta, the realtor she will be referred to will be a perfect fit for her.

Alex helped us find our first home in Albany, NY. As new home buyers, there was a lot we needed to…read morelearn about the process and the Albany market. Alex patiently walked us through every step. He was honest, reliable, quick to respond to us, and best of all, an expert in the Albany market. He knew what was available, understood what we wanted, and helped guide us to the best property for our budget and needs. We could not have been more pleased to work with him. I would recommend him to anyone buying a home in the Albany area.

Alex and his team of associates were an excellent choice when purchasing a house; they made an…read moreotherwise frustrating process seamless. He had just the right combination of patience and perseverance when we were faced with a time crunch. We couldn't be happier with our choices, both our home and our realtor.

I highly recommend Brittany and Coyne Realty Group. Brittany is amazing. She maintained consistent…read morecontact and always responded in a timely manner. We recommend her 1000%! Don't be surprised if she ends up your best friend. ~Kae Schell and Nancy Crane

Brittany was amazing with the whole process of selling my home. Whenever I had questions she would…read morerespond back right away and helped me sell my home super fast. If you want someone that will help you sell fast and work with you every step of the way hire Brittany.

This company is definitely NOT "Prime" when it comes to their properties or agents. Prime property…read moreequates to the most desirable, but this is not reflective of their property. Like many other realtors who defraud consumers and lie about the true conditions of rentals, this was no different. On the day I moved in, I discovered there were no screens on the windows, only 1/2 screens on top. With open windows where there was a 1/2 screen, there were gaps that allowed bugs to come in and I was forced to keep them closed. I was told before signing lease that a new a/c unit would be installed that same week. I signed the lease and the unit was not installed that week. Almost a month later, after pressing the landlord, it was installed. Maintenance informed me that the a/c unit in my apt was 50-60 yrs old. It was horrible! Temperatures reached higher than 88 degrees in the apt and we had to leave during the day. I was told I had use of a washer and dryer, but that is false. Although the washer is usable, the dryer is 40 years old and does not dry. One must dry two cycles to dry one load of clothes. On the day I moved in, I also noticed there was no power to the stove. I sent an email to the landlord and mentioned the screens and the stove. I offered to "re-screen" the screens if they were available, and I would do so at my cost if they were available. I received a response from my landlord, threatening to evict me, even warning me that she still had people calling on the apartment. Although I was not "complaining", she said she hoped she wasn't going to have constant complaints from me. A few days later, she called me, yelling at me because I made a "Move-in Checklist" and provided her a copy of it. The marked the floors as "dirty" when I moved in, just as I did other areas. Although I prepaid my rent for two months, after one month the landlord sent me a text msg demanding rent. I responded and also mailed a copy to Coldwell Banker Prime Properties administration. The landlord began discussing my private business with other tenants in the building, even reading my emails to them! This is unacceptable and illegal. As a Tenant, I have a right to inform a landlord of issues needing to be addressed with the property that I am paying for. A landlord who threats tenants because they report problems is in violation. This horrible landlord told me I should have had "common sense" to know why the stove had no power. Maintenance responded to the matter, yet did not know how to resolve the issue until he pulled the entire stove out from the wall and saw that it had not been plugged in when it was installed. He had a bit of stuggle trying to pull it out. The landlord said I "should have known." Coldwell Banker Prime Properties is a horrible real estate company to do business with. They are unprofessional and breach the confidential information of tenants and this particular realtor is the absolute WORST I've ever known. She even made insulting remarks about me to other tenants.

I am looking to move house in Schenectady. Coldwell Banker Prime Properties (hereinafter CBPP) has…read morea co-op share listed that is as close to perfect as one could want, and my wife (not readily convinced) concurs. I put out the word and the first respondent was a Ms. Frith of CBPP. I had not registered the fact that CBPP was also the listing agent, possibly a mistake on my part. I arranged to see the apartment that was part of the co-op share, and it was indeed close to ideal. The price was consistent with our means and we found a compatible banker -- not a small matter in rural parts, where co-ops in particular are intellectual mysteries. We are ready to make the offer. Ms. Frith sends along a document for me to sign and return with a check for $1,000. It is a contract to purchase real estate. A contract -- not yet vetted by my lawyer. To purchase real property -- but co-op shares are personal property, a very different kind of deal. Alarms are flashing. I ask a competent attorney; he is puzzled. I tell Ms. Firth this is wrongheaded & mistaken, even sending sample co-op share sales contracts and steps that take place before that stage. Ms. Frith tells me she doesn't know, but that Patsy Whitney (who admits she's never done a co-op deal, also true for the rest of the office, per Ms. Frith) wants it done this way. I am increasingly leary of this full court press and walk away. I have since made further inquiries. This is the second time this property has been listed, and it has been on the market for about three months -- surprising given a very desirable address and some very real plusses. It appears that Patsy Whitney, the listing agent, has put too high a price on this co-op share. The median price per square foot in that area is $85 (range $70-$100); she is asking $110. Moreover, co-op shares are notoriously illiquid; this is particularly true in the Capital District, where most banks will not make a purchase loan on them, and this negatively affects the market price. Finally, market prices, particularly in that part of town, are depressed, likely to stay that way. In short, the real patsy here is the guy trying to move this property. Ms. Whitney has promised him a price he's not likely to see, and Ms. Whitney's associate, Ms. Frith, appears willing to accede to this dubious promise. In aid of this, Ms. Frith -- ostensibly representing my interests -- allowed herself to be suborned by Patsy Whitney and other senior colleagues at CBPP. These two sought to pressure me into a deal -- Ms. Frith in this instance doing so while ostensibly being my agent and supposed to be acting in my interest. Fortunately, even in my dotage, I am not quite so foolish where money is concerned. Two observations: The Coldwell Banker name was once a brand of impeccable real estate brokerage practice. I grew up on stories of deals done back when the firm was a model of how to broker commercial real estate. Clearly, CB's Prime Properties franchise in Niskayuna, fronted by the Whitney and Frith women is destructive to that once proud brand. Wisdom suggests, if CBPP is one's choice as an agent, one should hold them on a short leash, to be sure the firm's staff really does act in the patron's interest, not just that of the agent. Having good legal counsel at every step is prudent. The horrible part from my perspective: If the trustee for the owner had an adroit agent, I would gladly find the right price with him -- even perhaps a (modest) premium above market.

Strange, misleading phone call and message. Said he had "important question about my house." Pass,…read moreavoid.

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