exceptional service, very knowledgeable . Can handle any tech issue. highly recommendread more

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

Professional, reliable, and friendly local business owner…read more Quick to respond and arrived on time, it was refreshing to speak with a professional that has so much experience and was easy to understand. I was treated with respect and everything I was told I would get via email arrived as expected. I wish I had more reasons to work with these folks!

Kevin was an awesome help, was accessible when most needed and made time next day for service. He…read moreexplained everything and helped fix some of my electrical issues from a power surge. Would recommend if looking for help

I would definitely recommend this company. Kyle was professional and knowledgeable. He made sure…read morethat the ring doorbell was placed in the correct position on my door due to the design on my outer door. I am happy that I found this company.

Wow! So happy I heard about KD-Connect! The service technician was professional, respectful and so…read moresmart! He set up my Nest thermostat and installed security cameras I purchased off Amazon for my home. He showed me how to download the appropriate apps for both systems and I never felt intimidated or nervous having him help me set up my technology. I would definitely recommend KD-Connect for anyone who wants to use more technology in their life but are intimated about setting it up and getting it going. I plan on buying an Alexa soon and will definitely be using KD-Connect to help me get it set up.

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

This place is amazing. We will never trust our laptop to another place again. Went in with a…read moreBIOS WiFi issue and he was able to fix it within 30 seconds. Then was able to get an order in for a new battery and we were out the door in less than 5 minutes. All while teaching us a little more about how battery life cycle works. James is the best!

Mark Electronics has been my security provider for more than a decade. As I moved into a new home,…read morethey seamlessly setup our new home alarm system, ensuring we had the appropriate setup to keep our family safe. I also recently utilized them for a fairly complex audio video project. They delivered on time, on budget and we now have a home filled with music and high definition. Thanks Mark Electronics!

We have been a long-term customer for many years in several homes in the area. Mark Electronics…read moreInc. have continue to out-perform and excel in the customer experience. Our recent upgrade of the home security system with a few additional options was completed by two technical install reps. Bill & Shaun. Nice job guys and appreciate the way you guys approach the job. Emily always does solid follow-up and we LOVE LOVE Matt. Matt is trustworthy and always does what he said what he would do and the entire company is a blessing. Thank you gain Mark Electronics for your end-to-end services that making our house and home. Gary & Karen (Home owners)

Tony was fast reliable answered the phone super quick and helped me out he was a trustworthy guy…read moreas he recommended me about our option.

Tony was very professional & courteous. We changed Wi-Fi providers & he got us hooked upon pc &…read moreprinters. Tony was great!

They were GREAT !! Very professional and Courteous. Told them what I wanted and they gave me a…read moreGREAT system. The cameras are amazing both day and night vision. I would highly recommend them for your security needs. Thank you for a AMAZING SYSTEM that I love

From the owner: Our business specializes in anything that needs wires run neatly and discreetly, while maximizing…read moretheir technology. We do home/business security camera installation, Home/Business Theater installation, and any type of networking.

Had a alarm added to my business alex was very helpful and quick with installation. He took the…read moretine to show me the system and answer all my questions

Howard was one of the installers of our security system in 2006; we've had very few issues with the…read moresystem and the folks at ASP and their monitoring station have always been prompt to respond. Most of the time it's easily remedied, often without the need for a service call. We're glad to see that Emily is actively involved in the business, and that she's taking ASP forward into the future (this website is a good example of this). With the impeding loss of 3G service we have ordered an LTE wireless communicator, and I intend to self-install it (as I have experience as a former Ameritech tech), but I know that ASP will be available to assist me if necessary. Their attention to detail and unrivaled support are the primary reasons why we're still loyal customers today!