I am writing an update as I have been contacted by this business's owner who apparently was…read moreoblivious to my incident and the terrible management and treatment I received last year. She was very personable and apologetic. She took the time to listen to what happened and my concerns at the time. She expressed numerous times how sorry she was about what happened and agreed I should have never experienced the treatment I was given. To the company's benefit, they no longer employ the previous office manager and certain teachers including the one my child regrettably had. Overall, our conversation was pleasant and respectlful. The owner even offered to refund the fees I lost due to the incident. I have not taken my daughter back to a dance class with PSMD so this review is based solely on my telephone experience with the company owner. I am happy they are taking steps to fix errors and improve their business.

Piedmont School of Music and Dance is a professional, encouraging place for everyone who wants to…read morelearn to dance or music. The staff is welcoming, compassionate and ultimately wants to see every student improve their artistic abilities as well as self-esteem. The Wiley's and staff have amazing backgrounds in their art form! They truly care about what is best for their students, my children. I have found PSMD to be a great place for my children and would encourage anyone who is looking for a professional, yet fun, environment to please check out Piedmont!

Miss Donna's School of Dance has multiple locations in the Charlotte area. We have attended classes…read morein the Fall and Summer at the Mt. Holly-Huntersville Rd. studio with Ms. Lynne. Why 4 stars instead of 5? The waiting room at the studio is small and tends to get overcrowded between classes.

What a joke this place is.... $450 for 3 months of summer and we've already been kicked out twice…read morefor "special events". Special events that they gave no prior notice to or mentioned when signing up. Getting the whole family packed up to go to pool, just to get told by staff we have to leave, is beyond frustrating. Especially since it's happened twice in 4 weeks. This was a trial to see if we wanted to be full time members... hard pass.

I used to come here as a child, and now that I have children I brought them here so they can enjoy…read moreit like we did. The outdoor splash park is great for kids but the lifeguards on duty need to take their job more serious seeing as there are littles everywhere in the water. 2 lifeguards kept flirting and talking about personal things like parties after work and how the guy wanted to see the girl lifeguard go up the slide so she can have fun. All while she used the red guard pad as a sword to play fight with him. All the while kids were running in the shallow part of the water in front of them and they said nothing. Maybe I expect too much out of lifeguards....‍

Very well run and the instructors are friendly and great with little kids. Overall, our four year…read moreold loves her dance teacher and is learning so much!

This dance studio is now called Studio 73. The owner of this school, Michele Edwards, cares more…read moreabout how much money she can squeeze out from the students than anything else. This dance studio also has a way of embarrassing and humiliating dancers when they miss rehearsals or deadlines. One of the overweight instructors yelled and humiliated my daughter in front of the class one time. We never complained about it because we assumed that that's the way missed rehearsals are dealt with here. Also, my daughter was not allowed to participate in a competition that was already paid for because she missed a rehearsal to support her brother on TV. If your child goes to this school, make sure you arrange your family's life around Michele's agenda. There's no such thing as refunds. Once she has your money, it's hers. Everything is expensive, including her $50 recital DVDs! She acts like she's such a good Christian but there's nothing Christ-like about the way she runs this business.

I took my grandson to this for the first time and boy did he have a blast. It is a bright, airy,…read moreclean and welcoming activity option for our little ones. I am not sure how often I can take advantage of it since I found the prices to be a bit high even with the membership. I have to think about that. The staff I met that day were friendly and full of energy. My grandson enjoyed the various activities and playtime with the other children. I am hoping they run a special to make it more affordable. :)

Amazing place for kids! You should definitely check them out if you have any children from the age…read moreof 4mo to 12yrs!

This has been my home gym for about 3 years. Overall, I've been satisfied with my membership here…read more When I attended the workout classes regularly, I was able to meet great people and build community. The instructors and other members were welcoming. In recent times, there have been several renovations and upgrades to the facility including a remodel of the lobby area, installation of digital monitors, new flooring, renovated basketball court, and new flooring in locker rooms. I have a nationwide membership so I'm able to access facilities when I am away from my neighbor. While it doesn't offer 24 hour access, the hours of operation are sufficient and there's usually a local branch when I'm away from home.

I love love love this facility. The classes vary and are amazing. The instructor are friendly and…read morehelpful. It's easy to get to and easily accessible. Not busy during peak times like most gyms.

Very professional! Warm greeting and vey knowledgeable!!! We cannot wait to go back again soon.read more

Apex is truly a wonderful, kid-friendly, and caring martial arts center. I am so glad that I found…read morethem to work with my daughter! She looks forward to attending each session. Regina J.

Not a good experience..kids are not closely monitored.. my kid gulped a lot of water while the…read moretrainer and the lifeguard were preoccupied.. such an incident happened previously with another toddler too in-front of our eyes..manager of the facility is not prompt to take any actions..earlier it was much better but off late it has deteriorated a lot Response to the message in google- 1. The lifeguard wasn't in his place when the incident happened. The incident happened on the backside of the trainer and i am not convinced that the gulping happened for 4 secs. So there was a lapse in safety. 2. There is no emergency contact to report or talk to. Academy following paper and email approach but when a kid is shocked and stopped talking for quite sometime, you should have a proper communication mechanism with the manager or owner which isnt there. 3. I wasnt sugary to the front desk since i was very agitated but neither i used any unparliamentary words neither i was unruly.. aggressive approach isnt the right phrase..The lady at the front desk was rude. Instead of calming a parent she just shrugged off her responsibilities by giving a pen and paper. So training issues there. 4. Email from the manager was really really unacceptable. Next step I shall post that email to different forums to show how inconsiderate you are. 5. You asked not to accompany my kid which is unrealistic.. baseless allegations of past unruly behavior was cited with front desk when I literally spoke in length with the front desk person for the first time..

- Hygiene was hit or miss, both in the pool and other facilities. During our final lesson, the…read morewater was so murky that you could barely see the lines in the pool (photo attached). The bathrooms were so neglected that we usually opted to wait until we got home to change. Even at peak-pandemic, hand sanitizers and hand soap dispensers sat empty for weeks at a time. - Safety was another concern for me. We were comfortable in a 1:1 lesson, but some classes were larger with teachers dividing their attention. The lifeguards frequently had headphones in and were actively engaged with their phones, and were sometimes not even present at our evening lessons even with a full pool (photo of empty stand attached). - Scheduling became a nightmare towards the end of our time here. We had a weekly scheduled 1:1 swim lesson. During our last month, two regular lessons were cancelled (one after we arrived at the pool due to a no-show sub, and the other in advance because they couldn't find a sub.) We scheduled two makeup lessons, and BOTH were cancelled after we arrived due to hygiene issues in the pool. So, a total of four cancelled lessons in about a six week period, three of those cancelled after we arrived, and we were only offered a $30 refund. - The pool where lessons are held is small and often overbooked. Sometimes there would be so many kids in the pool that there was no room for a lesson, so my son would be taken to the larger lane pool and would have to wear a life jacket for the entire lesson even though he can swim independently. It defeated the purpose for us a bit. - Customer service was what really killed our experience. After showing up for a lesson and finding out that it was cancelled (see above, a frequent issue), I sent an email to the director of the swim academy asking for a refund of that lesson. The response I got was angry and highly inappropriate. I spoke discreetly with a few staff members who confirmed this is a frequent problem - the swim academy director is married to the owner and often causes issues with her unpredictable outbursts and rude correspondence. There are dozens of other reviews in local neighborhood/mom groups complaining about her behavior towards parents who try to bring up legitimate issues. It's a shame, because we loved my son's teacher as well as all the makeup teachers we had over the past couple of months. Unfortunately we just can't in good conscience continue to ignore all the red flags at this location.