RESPONSE TO BUSINESS:…read more Let me get this straight, you are blaming me for your expired products and rude staff? Really? I was 100% given a hard time during the return process. The interaction was tense, dismissive, and uncomfortable, which is why I spoke up at the time. Whether that tone shows on "video" does not change how it was experienced in person. The facial also caused a major breakout. My skin is still healing! I've had plenty of facials before, and this is the first time I've ever had a reaction like this. I did not previously leave a positive review. This was my first visit and my only review. Instead of taking responsibility or apologizing, the spa is pointing fingers at me, citing "footage" and a supposed positive review that doesn't exist. Their response is ridiculous and only reinforces how unprofessional this business is. My original review stands. ORIGINAL REVIEW: I've never had such a hostile and weird experience at a spa. I spent over $125 on a facial and $100 for two products for my birthday, only to find it smelled disgusting and when I looked at it more closely it was expired. From the moment I walked in and tried to return them, the receptionist was aggressive, rude, and interrogating, as if I owed her an explanation. When I mentioned returning the second unopened item (that wasn't "expired"), she treated me even worse. I literally had to say, "There is no reason to be so nasty to me?" because her behavior was so unprofessional. She then called the owner in front of me, framing the situation to deny the return. I was told she would "make an exception," as if the return was some huge favor. FYI, I was never told products were nonrefundable, and selling expired ones should be corrected without argument. To top it off, the facial caused a horrific breakout. I won't be returning and would caution others before spending money here.

Nicely decorated, clean facility. Very professional staff from the front desk to the massage…read moretherapist Konstance. Konstance knows how to find the knots and sore spots. I strongly recommend her and the business.

Horrible management. Unprofessional. Lack of concern for…read morecontractor relationships. Alexis does not give a good therapeutic massage and is rather focused on running her mouth in order to keep a job at Rebalance. Please do not waste your time and money here.

I had a great massage and great relief from muscle pain with Zaina. She also recommended some…read moreexercises which have been extremely helpful.

I called the spa hoping to get my hair and makeup done for a wedding, and they were wonderful! They…read moreopened early to accommodate my early timing and were so kind the entire time, even helping me zip up my dress. The stylists did an INCREDIBLE job with my hair and makeup, and the experience was overall very personable, comfortable, and great. I would definitely recommend!

Amazing services. Attended a wedding in late May and treated myself to some pampering and was not…read moredisappointed. The massage was so relaxing. I received so many compliments on my hair and make-up as well. The service and team there are very welcoming... I highly recommend!

We wanted to book a massage for our anniversary and having been a past member at a chain place I…read morewas discouraged when I saw how much they've raised their prices, after a google search I found Oasis, fair prices and good reviews. My masseuse Diana was very good and professional. Oasis was clean and had bed heaters, free coffee and chocolates and smelled nice! The music played was nice and we both enjoyed our massages, definitely recommend!

The Eminence Organics facial with Amanda is one of the best I've ever had--topping even some much…read morefancier (read:expensive) spas in NYC and Chicago. Admittedly, you don't get the extras some of those other spas tack on--like the hand & foot moisturizing or massage during the mask. What you do get are Amanda's amazing hands and a thorough and gentle facial. My super sensitive skin couldn't be happier!

Called in the day before to schedule a deep tissue massage and I got the first appointment of the…read moreday. I was greeted at the door by a very pleasant Asian woman who introduced me to my massager. She waked me up the short flight of stairs into the dimly lit room. The place was very quaint and comforting. Although it's a no frills type of vibe my sinuses could've used some eucalyptus scents, of which there was none, nonetheless the experience was wonderful. She was very thorough, although a foot massage would've been chefs kiss! Overall the experience was long overdue for me and I do recommend it for YOU! Ps. They use baby oil for the massages so minimal clothing if any, is highly recommended.

I just had a fantastic massage with Mimi. As usual the owner greeted me, made me feel welcome and…read morecomfortable right from the start. Mimi came in the room and I introduced myself. She checked with me as she started applying pressure and I can honestly say that she was spot on in technique and thoroughness. She was attentive and seemed to intuitively know where to apply the most pressure and spend the most time. Everything seemed to come together for a great massage. At the end of the session I was wishing I had scheduled 90 minutes instead of 60.

my massage therapist was Kelly. unfortunately I think this is the worst massage I ever received…read more (and I've tried a lot of places.) I had to ask for her to go softer wayyyy too many times for her to still not grasp the concept. I even said I like a very soft massage before we started. soft should be easy but apparently not for her. I've also never been to a place with such a bright atmosphere/ room. spas should be calming with dim light and soft music. but in here I could hear everyone walking down the hall, and I heard multiple phones ring outside the door during my massage. side note out of all my massages no ones ever pulled my undies down so far. like this was really odd for me. i guess if you feel that other spas don't skin-to-skin massage your butt enough, go to Kelly? she also paid an odd amount of attention to my ears. I booked ahead for the Swedish massage 60 mins which should be $69 according to the website. but at the end I was charged $74 (not sure why--didn't even bother to ask just wanted to leave) and then she asked for a tip? tips are optional and shouldnt be asked for. I tipped because I'm not an awful person, but it wasn't a reflection of good service here at all. I won't be back.

I go here monthly for a 60 min Chinese or deep tissue massage with May and it's incredibly…read morerejuvenating and restorative. May is wonderful! She's very communicative and friendly.

Stretch4Me is HANDS DOWN one of the best wellness experiences I've had. I go pretty much every…read moreweek, and it's become an essential part of my routine. From the moment you walk in, you're welcomed at the front desk, who is consistently kind, professional, and makes everything feel easy and stress-free. George is incredible at what he does. He's extremely knowledgeable, attentive, and genuinely invested in your progress. What really sets him apart is how he takes the time to scientifically and medically explain what's happening in your body and what it needs, so you actually understand the work being done. Every session feels personalized, and I always leave feeling looser, lighter, and noticeably better than when I arrived. Beyond stretching and massage, they offer a variety of services focused on recovery, mobility, and overall well-being, which really sets them apart. It's clear this place is about long-term health, not just a quick fix. Highly highly highly recommend Stretch4Me to anyone looking to truly take care of their body. This place is a total gem.

Amazing wellness / stretching experience!! Clean, welcoming and very professional. George is a PT…read morewith many years of experience. He is a serious trainer! Will make this a regular part of my wellness. Highly recommend!!

Its been a while since I gotten a massage and decided to treat myself. I did however find a Groupon…read morefor Sandys Facial and Wellness. It was a great deal. When I first got there , they had asked me to go to the bathroom and wash my hands. Then showed me my room where they asked me to relax and lay down with the sheet over me. The lady who came in was very nice and asked me for permission before she did anything which I thought was very respectful. She continued to do so throughout the massage which I liked. I felt that they massage wasn't what I was expecting , it was mostly just rubbing on my back , I was hoping for more pressure. Overall the staff was nice, the place was very clean, and It was relaxing. I don't think id come out of my way too come back but if I had another Groupon with a good price id try it again and maybe ask for more pressure.

I visited this spa with my daughter after purchasing a Groupon deal for a facial and massage priced…read moreat $79. I scheduled the appointment by phone and paid in advance. Upon arrival at 9:30 a.m., two staff members escorted us to begin the massage services. Shortly after the massage began, the therapists offered several "enhancements," including lavender oil, lemon oil, and hot stones, priced at $30, "discounted" to $20. In my experience, massage oil has always been included as part of the service, so I found it unusual and disruptive to be upsold during a relaxation treatment. During the facial portion, the esthetician asked when I last received a facial. After I responded, she immediately recommended a "derma facial" due to dryness, priced at $100, discounted to $50. She then pointed out dark spots and suggested laser treatment at $20 per spot, which I declined. The continuous upselling made the experience feel more like a sales pitch than a spa visit. At checkout, I was surprised to learn that I owed an additional $96, on top of the $180 already paid. I was also not informed that a third staff member would be performing part of the facial service. When it came time to tip, I provided $20 each for the 3 therapists ($60 total). I was then told that the staff member who worked on my daughter should receive an additional tip, so I added $15 more. While I do not mind paying for services, I strongly believe that all pricing, add‑ons, and staffing details should be clearly explained before the service begins. Transparency is essential, especially in a spa environment where clients expect relaxation rather than unexpected charges or persistent upselling.