A five star is usually reserved for a good Restaurant or other food or consumable place. However,…read moreI am having a house built and chose Ferguson for all my appliances and accessories and my bathroom fixtures. They nearly all placed today and I am very happy with the care and delivered as expected. Price was good also. I primarily worked with Carl and he was patient with my whole shopping and final suggestion and even my changes. I recommend this company to anyone. You can also check the company inventory and helpful information on Build.com

Very easy to order from and quality brands and free shipping that is on time and reliableread more

Refrigerator broke down and they delivered that same day. Not only delivered an almost brand new,…read morefreshly cleaned refrigerator, but also hauled the old refrigerator away! And the best price in town! Absolute lifesavers!!!

Excellent customer service. Bought a new dryer, because i thought ours went out but turns out I…read moreneed an electrician instead, owner was nice enough to tell me up front, explained it all, after he had already delivered the new appliance, I may add, he took the new one back since I didn't really need it and was able to apply the money towards a nice dishwasher instead. Super nice guys. Prices are affordable. Great business ethics. Would definitely recommend. And they warrantee all their products, define plus.

Great work. Fast and responsive. Fairly priced. Clean and neat and respectful. Have no complains…read moreand have used his services to fix our fridge twice.

I am not impressed with the salesmanship from Overall Appliances. I had to specifically ask for the…read moreparts that go with the appliance. Jason had tested it out, which was nice. But when I saw there were no hoses or screws with the appliance, he stated "I forgot". I also was not given an appliance manual. Every appliance I have ever purchased had one of those. He just repeatedly told me to call the number for GE. Its impossible to tell what's covered looking at the single page warranty i was given because it was a generic warranty and it spoke of every appliance available. In retrospect, I should have shopped around more. I tried to return it after just four days (it was not installed yet, not even unwrapped), but Jason would not work with me to accept a return and apply the final cost to one of his better quality dishwashers. This was a mistake, and frankly I'm tired of being taken advantage of.

Lady who answers the phone is snippy. Said it was a vent issue without even seeing or testing the…read moredryer. Service tech shows up at 5:17, didn't want to be there and it showed. Refused to do any test. Turned dryer on and put hand inside and says it feels hot. I tried to move dryer to remove vent to test and he pushed it back and said no test. He then said " If I put my hand over your mouth you would stop breathing." This store has lots of one star reviews on other platforms. Be careful and go elsewhere.

Warranty work outsourced by Lowes. Original issue was corrected but this produced another issue…read morethey refused to correct. They wanted another claim in oder to get paid. After confronted, they tried to lay blame for poor upkeep of the dryer (we clean the lint cleaned out per manufacturer recommendation after each cycle). Incredibly rude and belligerent staff. Don't waste you time and hard earned money...they will most likely let you down and then refuse all responsibility for their work.

Sadly, I had just read some bad reviews and I was shocked because the first time I had gone up…read morethere, there was a gentlemen who was very nice and I was new to picking out some dry wall and finding the right size and he was more than willing to help me out SUPER friendly and he even walked me Through the process of doing it and told me they could cut it for me or if I wanted to buy a smaller sheet and he even pointed out all the tools I would need to do it, unfortunately I can't remember his name I think he was a manager, maybe Chris??? Not sure! But probably the best customer service I've received. Now couple months later I'm going to paint over those patches and I call to the paint counter to find out process and costs, and oh lord, the guy was not interested in helping me at all, not friendly at all, seemed like he hated his job, kinda makes me not wanna go up there to actually grab my paint. The only reason I will give this place a 3/4 star is because of Chris (I hope is his name) is amazing.

Original sales guy nice. but best of luck getting any more help from original contact. 2 delivetoes…read morefor one refrigerator, because they can't or won't deal with sending a service person out - ice maker didn't work. Both times no call day before, first delivery 'we will be there in 15 minutes'. 2nd delivery they just showed up. First delivery marks on wood floor and door frame, 2nd tray banged the crap out of front wood door. They did not fully unpack inside tape. What if we were older people? I work in construction and will never recommend again.

I like Best Buy as far as appliances go. We bought our fridge here about 2 years ago. I will say…read morewhoever they use as the 3rd party for deliveries isn't great. Last night we purchased a washer and dryer. Paid for delivery and installation. We shall see how the delivery goes this time. Side note, DJ was awesome, professional and friendly.

This is my second review request from YELP! The 1st one was posted years ago. A lot of people bag…read moreon this place. I love it. A few months ago, I bought some Apple Air Tags for our vacation to Barbados . One night we were out late and it started to rain. We both wear glasses and were lost. I opened up the app and it had taken us straight to our room. 5 weeks ago we bought a new high-quality TV. All of a sudden it quit working. We spent hours on the phone with Geek Squad and LG in Singapore. We were getting nowhere. I spoke to the manager as calmly as I could because we were mad as can be. He said we will replace the TV and waived delivery and set up fees.

I found this store on Facebook & saw they had incredible deals so I went to look for myself and was…read moreblown away by the quality & prices of everything. The owner is a nice guy who can help you out for sure. He always has new stuff coming in. Highly recommend this place.

I have basically furnished my entire house from this store. I also spent a fraction of what I would…read morehave spent anywhere else. The owners are amazing. You couldn't ask for better customer service or friendlier people.