Lady who answers the phone is snippy. Said it was a vent issue without even seeing or testing the…read moredryer. Service tech shows up at 5:17, didn't want to be there and it showed. Refused to do any test. Turned dryer on and put hand inside and says it feels hot. I tried to move dryer to remove vent to test and he pushed it back and said no test. He then said " If I put my hand over your mouth you would stop breathing." This store has lots of one star reviews on other platforms. Be careful and go elsewhere.

Warranty work outsourced by Lowes. Original issue was corrected but this produced another issue…read morethey refused to correct. They wanted another claim in oder to get paid. After confronted, they tried to lay blame for poor upkeep of the dryer (we clean the lint cleaned out per manufacturer recommendation after each cycle). Incredibly rude and belligerent staff. Don't waste you time and hard earned money...they will most likely let you down and then refuse all responsibility for their work.

Original sales guy nice. but best of luck getting any more help from original contact. 2 delivetoes…read morefor one refrigerator, because they can't or won't deal with sending a service person out - ice maker didn't work. Both times no call day before, first delivery 'we will be there in 15 minutes'. 2nd delivery they just showed up. First delivery marks on wood floor and door frame, 2nd tray banged the crap out of front wood door. They did not fully unpack inside tape. What if we were older people? I work in construction and will never recommend again.

The people who work there are very helpful, and they feel like a old time hardware store not a box…read morestore

Refrigerator broke down and they delivered that same day. Not only delivered an almost brand new,…read morefreshly cleaned refrigerator, but also hauled the old refrigerator away! And the best price in town! Absolute lifesavers!!!

Excellent customer service. Bought a new dryer, because i thought ours went out but turns out I…read moreneed an electrician instead, owner was nice enough to tell me up front, explained it all, after he had already delivered the new appliance, I may add, he took the new one back since I didn't really need it and was able to apply the money towards a nice dishwasher instead. Super nice guys. Prices are affordable. Great business ethics. Would definitely recommend. And they warrantee all their products, define plus.

I like Best Buy as far as appliances go. We bought our fridge here about 2 years ago. I will say…read morewhoever they use as the 3rd party for deliveries isn't great. Last night we purchased a washer and dryer. Paid for delivery and installation. We shall see how the delivery goes this time. Side note, DJ was awesome, professional and friendly.

This is my second review request from YELP! The 1st one was posted years ago. A lot of people bag…read moreon this place. I love it. A few months ago, I bought some Apple Air Tags for our vacation to Barbados . One night we were out late and it started to rain. We both wear glasses and were lost. I opened up the app and it had taken us straight to our room. 5 weeks ago we bought a new high-quality TV. All of a sudden it quit working. We spent hours on the phone with Geek Squad and LG in Singapore. We were getting nowhere. I spoke to the manager as calmly as I could because we were mad as can be. He said we will replace the TV and waived delivery and set up fees.

Great work. Fast and responsive. Fairly priced. Clean and neat and respectful. Have no complains…read moreand have used his services to fix our fridge twice.

I am not impressed with the salesmanship from Overall Appliances. I had to specifically ask for the…read moreparts that go with the appliance. Jason had tested it out, which was nice. But when I saw there were no hoses or screws with the appliance, he stated "I forgot". I also was not given an appliance manual. Every appliance I have ever purchased had one of those. He just repeatedly told me to call the number for GE. Its impossible to tell what's covered looking at the single page warranty i was given because it was a generic warranty and it spoke of every appliance available. In retrospect, I should have shopped around more. I tried to return it after just four days (it was not installed yet, not even unwrapped), but Jason would not work with me to accept a return and apply the final cost to one of his better quality dishwashers. This was a mistake, and frankly I'm tired of being taken advantage of.

I purchased a refrigerator that had some issues. The Dandy team quickly got me a new one. Everyone…read morewas professional and friendly from the salespeople to the delivery men. I would definitely recommend and purchase again.

We just moved back in town to Topeka after living in Colorado for 15 years. We were on a budget and…read moreso was referred by family to try this shop out. The prices were cheap enough so we bought a washer and dryer and mattress. The washer and dryer was delivered to us and the workers who installed it were acting a little suspicious, but we thought might be nerves. Anywho they told us not to turn on washer machine for a while as it had to set, and to wait 4 hours well we did and when we started it up the washer machine would make a loud banging noise when it got to the spin cycle, next we notice the floor in our bedroom began to feel wet so we thought a pipe line busted. We called a plumber and no busted line however the connection from the washing machine was not connected properly and it caused a flood. My husband who is a handy man reconnected everything and we noticed the bottom of the washer machine was really really rusted, they sold us an damaged rigged machine. Fast forward a month and I noticed the mattress we got from them has bed bugs, so we had to throw it away. Beware of this company they are not honest and there is nothing dandy about them.

Took an ice machine in to get repaired ( an ice machine that was purchased from them used) and was…read moretold he didn't have time to work on it and didn't have space for it sounds to me like he is independently wealthy and doesn't need anymore business i will take my business elsewhere

I called looking for a part with the brand of machine and model #. The salesman that I talked to…read moresaid he was not able to look up the part number. He said I needed to call the service center to get the part number for him. I said what good are you then. He said I have the part and started to laugh at me. This was the most rude and arrogant person I've came across in the service area. I would not recommend this place of business for anything.