Dana is amazing to work with! She helped with the purchase of my first home and later with…read morerefinancing as well. I've recommended her to family members, and they loved working with her just as much as I did. She's very informative and communicative throughout the entire process and always explains things clearly while answering any questions you have.

Dana is amazing. She works quickly and gets you the information you need to make wise decisions. I…read morecan't recommend her enough.

Theron Wall of Wallick & Volk, Inc. in Prescott, AZ is my only go to person to obtain an escrow…read morewith. He got me into my present house over 6 years ago by using my business shop rent as income in order to help me qualify and later, instructed me on how to avoid refinance charges by recasting my loan. Theron has always been and still is readily available, even years after closing, and always thoroughly and expertly answers any questions, no matter how small. He creates amazingly informative videos and keeps in touch regularly with updated housing statistics. Theron makes it feel like I'm doing business with a loyal, trusted and caring friend.

From the owner: Full Service Mortgage Lendingread more

Laurie & her team are excellent communicators and they make sure you understand everything in the…read moremortgage process. Whether it's your first time or a refinance. Highly recommended!

Laurie and her team are the best in the business. I have worked with several lenders in the past,…read morebut this particular team is absolutely outstanding. They communicated often, I always knew what was going on, they assisted in raising my FICO scores, were extremely honest, friendly and simply amazing! This whole process was as smooth as silk because of Laurie and her team of misfits. lol. My only complaint is that I was not able to give them more than 5 stars in this survey. Trust me, they deserve it. What a Godsend for me and my family. We could not have done it without Laurie and her team. You know the saying "They go above and beyond"? Well L-Rod and team take that to the next level. So blessed to have crossed paths with this bunch! Until next time girls!

We highly recommend team Theron Wall for any mortgage needs. From the easy internet application…read moreprocess, telephone "appointments" so there is no phone tag or waiting around for phone calls, to accessibility, this team is on it. They are highly professional, knowledgeable and I can't stress enough how accessible matters. Especially during a VA process where things can start to go sideways at the 11th hour. Theron and Emily remained in contact with us through out the entire process, got us approved extremely quickly, and other than the hiccup that the VA threw into the mix at the very end of the process (the only reason our loan closed late), this is by far the easiest loan process, from a different state and nearly a different country!, that we have ever been involved in. We have used "brokers" as well as quicken in the past, but with telephone conferencing, esign and easy accessibility, team Theron beats the other options easily. We will recommend Theron Wall to everyone we know who needs any kind of mortgage, and we are SO thankful they were recommended to us!

Theron helps you along the way into getting your first or next home. It's not just about the next…read moresale for him, but really about educating and guiding his clients along the way, until they're ready to buy.

I just secured a fantabulous fantastic refinance loan with HFG. Efficient, effective experience…read morecombined with alacrity and personable personality make for a remarkably remarkable robust result! Ask for Laurie by name, accept no substitute as she makes it rain money, honey!

Laurie was an awesome person to deal with, it was like working with a friend right from the start…read more She made the entire mortgage process easy to navigate and completely painless! Having a local lender who actually knows everyone else involved on a first-name basis - from agents to escrow people - makes resolving any issues a matter of a quick phone call for her. She is an expert at VA loans and truly loves helping veterans fund their homes. You will not find a better partner in the loan business or anywhere else!

My re-fi was an amazingly easy process and I greatly appreciate the prompt responsiveness of the…read moreteam, especially Sandi. She was very helpful in dealing with all the online processes, as I am not a 'techie' at all. She did extra work for me, illustrations of how much certain interest rates and length-of-loan-time would contrast. I was surprised at how quickly we were able to complete the process. I highly recommend them.

Wonderful service. Sandi Collette is great at what she does. The process to refinance our home was…read moreeasy and definitely worth it.

We are so happy with our lender. Theresa Baca from Wallick &Volk Mortgage was very professional,…read moretimely, caring and true to her word in everything she did for us. I have heart problems and she even went as far as to call and check on me during the whole process. What could have been a very stressful time was NOT because Theresa made it completely painless with her prompt inquiries and completion of the proper paperwork at the right times. She is eager and willing to help. I would strongly recommend Theresa for all your mortgage needs. She earns 5 stars from us for sure!

From the owner: Wallick & Volk is your local mortgage lender. We offer residential mortgages , including VA, FHA,…read moreUSDA, and conventional. Wallick and Volk, Inc. is an equal opportunity lender. AZ BK # 0018295 Theresa Baca is a licensed mortgage loan officer that has worked in the Arizona lending industry in Prescott since 1983. She received her FHA direct endorsement certification to underwrite FHA loans in 1988 and her Graduate of Realtor's Institute certification in 1982.

Amazing staff! Above and beyond each visit!! Thank you for everything and helping our business move…read moreforward!

We did a line of credit with them. It was very easy and no cost to us. The make doing business easy.read more

Specifically Travis Schultz and jay from chino valley. con artists. lied to me about manufactured…read morehome said it was new but it was used and a year old. poorest quality Cavco built. I've had to call plumbers for leaks that ruined the flooring and many toilet backups. he sold me a lemon. it's falling apart literally. beware of these two men.

If you need a mortgage professional, I highly recommend Travis and his team at Smart Mortgage…read more Regular mortgages, VA, reverse mortgages, as well as those with bumpy credit - they do it all. We used Smart Mortgage for our new home purchase in Prescott Valley and could not recommend them more highly! They kept us informed all along the process - always friendly, clear instructions, closed on time - A+ to the max with Smart Mortgage! You will be thrilled you called them.

Jake was very helpful with a walk-in notary request that really helped me out in a very busy day…read more The folks at this branch have always been friendly and helpful.

I always had unexpected added on fees. Right after I had my baby when I was 26 years old and broke…read moreme and my at the time fiance and my infant went into the bank to try to straighten out a matter. We owed them $35 for some added fee. They told me all I had to do was pay it and we would be fine to use her account again. However the lady on the other side of the counter from me sitting at the table quite large overset heavyweight lady. With a pinky ring on I remember. Just took the money that we paid to open the account and closed our account and told us she did not want our business. Because we didn't have enough money in our account ever. The shittiest service I've ever gotten from the crappiest representative I could have gotten. Credit Union West is way better. Much more professional staff that won't add unwarranted charges to your account. I hope that lady gets fired. Nobody should wear a toe ring to work.