Very professional people who are prompt and they follow through with what they say they are going…read moreto do.

From the owner: It is an absolute honor to SERVE! We look forward to helping you finance your new home - rather you…read moreare a first time homebuyer, a move-up buyer or buying an investment property to build wealth. We are here for you! Please call anytime for a Free PreApproval. We look forward to helping your financial goals come true!

We highly recommend team Theron Wall for any mortgage needs. From the easy internet application…read moreprocess, telephone "appointments" so there is no phone tag or waiting around for phone calls, to accessibility, this team is on it. They are highly professional, knowledgeable and I can't stress enough how accessible matters. Especially during a VA process where things can start to go sideways at the 11th hour. Theron and Emily remained in contact with us through out the entire process, got us approved extremely quickly, and other than the hiccup that the VA threw into the mix at the very end of the process (the only reason our loan closed late), this is by far the easiest loan process, from a different state and nearly a different country!, that we have ever been involved in. We have used "brokers" as well as quicken in the past, but with telephone conferencing, esign and easy accessibility, team Theron beats the other options easily. We will recommend Theron Wall to everyone we know who needs any kind of mortgage, and we are SO thankful they were recommended to us!

Theron helps you along the way into getting your first or next home. It's not just about the next…read moresale for him, but really about educating and guiding his clients along the way, until they're ready to buy.

I always had unexpected added on fees. Right after I had my baby when I was 26 years old and broke…read moreme and my at the time fiance and my infant went into the bank to try to straighten out a matter. We owed them $35 for some added fee. They told me all I had to do was pay it and we would be fine to use her account again. However the lady on the other side of the counter from me sitting at the table quite large overset heavyweight lady. With a pinky ring on I remember. Just took the money that we paid to open the account and closed our account and told us she did not want our business. Because we didn't have enough money in our account ever. The shittiest service I've ever gotten from the crappiest representative I could have gotten. Credit Union West is way better. Much more professional staff that won't add unwarranted charges to your account. I hope that lady gets fired. Nobody should wear a toe ring to work.

I wanted to thank all the great staff at One AZ Credit Union at the Prescott Gail Gardner location…read more However I wanted to speak about and concerning two staff members who have recently help not only myself but also my family member with One AZ Credit Union Services offered to all their customers. Both staff members are Credit Union staff that help with accounts and loans. I would like to thank Jodi who is very smart and knows the products and services One AZ offers for loans (auto) and of course one of the newest staff member to the One AZ family Delaney who help my family member with account (s) services and products. Thank you both for going above and beyond to help provide the best product and services in the One AZ Credit Union world. You both are the BEST, keep up the GREAT WORK................ And to the other customers of One AZ make sure and give them a review when they do a good job now and again, not only when you have a complaint, after all you get more bees with honey!

Theron Wall of Wallick & Volk, Inc. in Prescott, AZ is my only go to person to obtain an escrow…read morewith. He got me into my present house over 6 years ago by using my business shop rent as income in order to help me qualify and later, instructed me on how to avoid refinance charges by recasting my loan. Theron has always been and still is readily available, even years after closing, and always thoroughly and expertly answers any questions, no matter how small. He creates amazingly informative videos and keeps in touch regularly with updated housing statistics. Theron makes it feel like I'm doing business with a loyal, trusted and caring friend.

From the owner: Full Service Mortgage Lendingread more

Laurie & her team are excellent communicators and they make sure you understand everything in the…read moremortgage process. Whether it's your first time or a refinance. Highly recommended!

Laurie and her team are the best in the business. I have worked with several lenders in the past,…read morebut this particular team is absolutely outstanding. They communicated often, I always knew what was going on, they assisted in raising my FICO scores, were extremely honest, friendly and simply amazing! This whole process was as smooth as silk because of Laurie and her team of misfits. lol. My only complaint is that I was not able to give them more than 5 stars in this survey. Trust me, they deserve it. What a Godsend for me and my family. We could not have done it without Laurie and her team. You know the saying "They go above and beyond"? Well L-Rod and team take that to the next level. So blessed to have crossed paths with this bunch! Until next time girls!

We are so happy with our lender. Theresa Baca from Wallick &Volk Mortgage was very professional,…read moretimely, caring and true to her word in everything she did for us. I have heart problems and she even went as far as to call and check on me during the whole process. What could have been a very stressful time was NOT because Theresa made it completely painless with her prompt inquiries and completion of the proper paperwork at the right times. She is eager and willing to help. I would strongly recommend Theresa for all your mortgage needs. She earns 5 stars from us for sure!

From the owner: Wallick & Volk is your local mortgage lender. We offer residential mortgages , including VA, FHA,…read moreUSDA, and conventional. Wallick and Volk, Inc. is an equal opportunity lender. AZ BK # 0018295 Theresa Baca is a licensed mortgage loan officer that has worked in the Arizona lending industry in Prescott since 1983. She received her FHA direct endorsement certification to underwrite FHA loans in 1988 and her Graduate of Realtor's Institute certification in 1982.