I can't even put it in to words of how disgusted I am with this clinic. I waited to see the doctor…read moreas I have fainted twice in the past 3 months and the doctor tried to convince me that fainting was normal and that I have nothing to worry about. He printed off a Wikipedia page telling me that what was happening is that I was fainting and it happens everyone once in a while.. never even asked me did I want my bloods taken or anything.. absolute disgraceful service!!

We went there last Friday. There was no lineup and everyone was very attentive and polite…read more We got the help we needed. I am going to go there when I need a "walk in" clinic. My family doctor is far to drive often. I recommend this place. It is very clean and professional.

I made a last minute weekend appointment for a walk in. The process was so easy to do so online…read more The receptionist was friendly and responsive on the phone when I tried to move my appointment. The clinic was clean and timely with their appointments. I went in with a sore throat and they were thorough with making sure it wasn't anything severe. Overall great experience and will definitely make another appointment here again in the future.

My first time coming here for walk in appointment. This location I can walk to which is convenient…read more I just use the online system to book my appointment 1 hour in advance and then I head out to the appointment. I went on a Sat 1pm on a long weekend. Not sure if this is still less know because I got to see the doctor right at 1pm. I don't think any doctor's appointment of mine was ever that on time before. The doctor was really careful on the hygiene, he put on new disposable gloves and still used the hand sanitizer and rubbed for 20 seconds at least. I had an eye infection on the outside only. The walk in office is inside Drugsmart pharmacy which makes it convenient to buy the ointment that the doctor prescribed, but I don't think I really had a choice as the doctor just hands the prescription directly to the pharmacist. I think the ointment was actually a bit on the expensive side, but the result was good, my infection cleared up after 1 week of use. It was a proper diagnosis. This place would be hard to find if you don't live in the apartment complex there, you would have to walk up a ramp to get to it or just ask a resident there how to get to the higher level business strip.

Great Doctor who always helps and is compassionate. He is usually in the office later which means…read morehe is available later then most other doctors. So if you work you will have time to go after work. I appreciate all the help I have received from this wonderful clinic.

He is our family doctor for so many years and so far we don't have any complain. He is very smart…read moreand would usually stay away from giving you prescription if there's an alternative way. For example if you have stuffy nose instead of taking a medicine he recommended a steam inhalation with vicks and it works like a magic. That's what i want with this doctor, he is so concern with his patients rather than the money he'll get from the med rep :) He is very friendly with kids and a very nice person in general. We are just lucky to have the best doctor in town. We actually live far away from his clinic but we drive a long way just to get a good treatment. This is a doctor who cares a lot.

I attended with a 3 weeks cough/fever due to it was getting worse and Dr didn't prescribe…read moreantibiotics. Only something to gargle. 4 days after I had to go to emergency and they prescribed antibiotics. So, I couldn't go to work this week and recently started feeling better when I could get better before if the doctor prescribed the right medication before.

Excellent. I came in with no appointment. There were maybe 12 or 15 people ahead of me. Within…read morefive minutes, I was assigned to a room, and five minutes later the doctor saw me. He was relaxed but efficient, and after prescribing an anti-biotic agreed with me that I should no longer look up symptoms on the computer. I can't say enough good things about the quality of service. Highly recommended.

I've been there several times lately. Always courteous staff and short wait times (as I couldn't…read moreattend my own doctor due to my work schedule availability hours). I was very fortunate to get Dr. Valentina Peeva twice in a row! Made following up on blood work easy! Dr. Peeva was polite, didn't talk down to me and took the time to explain things thoroughly! Kind and able to use humour and empathy to make discussing some sensitive subjects easier! When not able to attend my family physician, I'm definitely returning! In today's world, kindness and people taking the time to do a job (better than) right is a rarity! Thank you Dr. Peeva! Richard C. - Cyclist

Called them looking for help. Didn't realize they were closing in 10 minutes. They said they'd…read moretake me if I was there a couple of minutes later. I took a chance on their word and sped to get there as soon as I could. Arrived right on time and THANK GOD - they took me in even though their door was locked. Super nice. Kept to their word. Made me feel important and like they sincerely wanted to help. They unfortunately had to refer me to the emergency at the hospital, but they were still really awesome. I will 100% recommend anyone needing medical assistance to go there. Great doctor and staff.

Their management is just pure terrible. I dont understand how any of these people in the offices…read moreare earning big bucks for being literally so unprofessional and annoying. They take years to come help you with a problem yet get mad when you dont contact them earlier. Did we not? With all the reviews, it is very true theyre trying to annoy older tenants so they can increase rent with the newer tenants. The woman whose names starts with an L, dont bother she is the worst and never takes her job seriously. In all avoid, I think the people who actually come to fix things are much nicer than people running these apartments, but regardless there needs to be a clean up of people here. More educated people in the managing department who actually care, and are passionate with their job. These lousy ones dont know anything

Between non stop water shutdowns, non stop construction both inside and outside not fit to live in…read moreif you require more than a few hours sleep at a time. Summer is unbearable as Tim Horton's downstairs turns into a 24-hour shelter and you have the pleasure of navigating through garbage and ciggy butts everywhere. Do not recommend.

I'll get the positive out of the way- the doctor I see is incredible. The front desk staff,…read morehowever, are a significantly different story. Their tone and demeanour is disinterested, rude and condescending despite being treated with utmost respect. Zero customer service skills. It's unfortunate that every visit I've had to this clinic has been the same, too. Always rude, always condescending, always disinterested. If you hate your job so much, maybe work elsewhere?

I was a patient of Dr. Cassam's for my first pregnancy. She did not follow up with me on any tests…read moreI had to do while pregnant. She treated me as if I should know what tests had to be done... She was outright mean to her assistants while I was there and always seemed in a bad mood. Flash forward: my baby is two and I book in to see my doctor because only after two years of being a new mom was I thinking about taking control of my own health. I booked in for a check up and the next day her office called to tell me because I didn't check in with her for two years she no longer is my doctor. Maybe I misunderstood the relationship between patient and doctor but I didn't think you could break up with a patient just cause I didn't have the need (or time) to book an appointment for myself. After this experience I did not want her as my doctor anyway. Good riddance. I never write reviews let alone bad ones but women.... with female issues...I wouldn't step foot in her office.

Reception was really to rude and she behaved like kicking you out,requesting you to please first…read moreteach her how to talk and response with patient or else she has to haVe sense of humour,she must learnt respect first then set to that clinic chair.she has blonde hair and short hight. Thanks

I am really very disapointed with this clinic. Dr appoinment is not avaialble and also that, Dr…read moreneed cash money for Dr `s note. why can not they have machine? I was there and my daughter was vomiting badly I need Dr Note and receptionist said that we need cash. I said i dont have cash. she said go to bank and bring. I suppose to leave my patient in bad condition and bring cash. Also I am also very much concern about the time they give for 1 patient i.e. 4-5 minuts and if more than one problem book another visit ??????? what a bad experience i have i am still with so many issues but I am not going to book appoinment as I am very disppointed with Dr s behaviour. it should be bring into the knowledge of concern dept that patients are not satisfied with the type of care provided by thsi fascility who ever is regulating this fascility , their policies are not upto the mark and they are not successful to provide quality of service to the suffering patient.

The largest Canadian-owned healthcare lab, with a convenient bus stop right in front, parking, and…read morea hidden gem of a cafe. This location is not just one of the sites where patients come, it's also the headquarters and laboratory facility.

So much better now that appointments may be booked online for routine lab work. I used to dread…read moregoing to this lab with the wait times often going into the hours whilst patrons were often fasting and getting increasingly dehydrated awaiting their turn. Things have been greatly improved with the new model. The staff are friendlier and the atmosphere is much less frustrating than in previous times. I also am grateful that results can be accessed online in a reasonable amount to time. Generally things are kept clean and tidy.