I only had to wait about an hour on a Saturday morning. Very nice staff and doctor. Excellent care…read moreas far as I'm concerned. I would definitely go back. This was the best experience I've had at a walk-in clinic. Sharon U.

This place is no longer a walk in clinic. On every single sign from the front door to THEIR door on…read moreTHEIR unit it still says walk-in clinic.

I can't even put it in to words of how disgusted I am with this clinic. I waited to see the doctor…read moreas I have fainted twice in the past 3 months and the doctor tried to convince me that fainting was normal and that I have nothing to worry about. He printed off a Wikipedia page telling me that what was happening is that I was fainting and it happens everyone once in a while.. never even asked me did I want my bloods taken or anything.. absolute disgraceful service!!

We went there last Friday. There was no lineup and everyone was very attentive and polite…read more We got the help we needed. I am going to go there when I need a "walk in" clinic. My family doctor is far to drive often. I recommend this place. It is very clean and professional.

I need to get an MMR booster vaccine. I called ahead on Thursday, the receptionist said they had it…read morein stock and I could get it but there was no doctor in. He said to call back the next day. I called on Saturday and the receptionist said that there was a doctor and I could get the vaccine. When I eventually saw the doctor he told me I don't need an MMR booster vaccine. He asked why do I even want that, it's not on the regular vaccine schedule. I produced the note from my fertility clinic the indicated I need to get my MMR booster vaccine. He said how do they even know that? Why do they even want me to get that? I said I took a blood test and I'm planning on doing IVF. He looked at me incredulously. Then the doctor told me that I need to ACQUIRE THE VACCINE FOR MYSELF and then he can administer it. He wrote me a prescription for a MMR vaccine and told me he doesn't know where to get the prescription filled. They actually have a pharmacy right in the clinic. I asked the person behind the counter at the pharmacy if I can get my prescription filled and she told me to ask the receptionist. Ok... The receptionist said that had it in stock. Ok... I asked the pharmacist and she said "Why would he give you a prescription for this, this is not something that we have in a pharmacy." Ok... The receptionist then told me to just come back on Monday when there is a different doctor. Ok... What the heck is even going on here? It was a huge waste of time. I just want a simple vaccine booster. I will just go to a different clinic rather than waste more time at this bizarre incompetent clinic. UPDATE: There is no working website for this clinic. The only number is for the receptionist. There is no information on who manages this clinic available online. There is no information on who to contact regarding this incompetent doctor. I called Toronto Public Health and asked where I can get my prescription filled as no pharmacy I contacted could do so. Toronto Public Health informed me that I can't get a vaccine prescription. I told them I have a prescription for a vaccine and they told me that is not the correct procedure. If the clinic runs out of vaccines they are supposed to call Toronto Public Health and order more. I would avoid this clinic. There are many other options available.

You are better off going to the albany clinic. This new Dr sarrir is terrible. wouldn't take a…read morehistory, had no interest in letting me speak. constantly cut me off. dismissed my concerns then admitted he didn't even know how to treat what I had! Acted like an arrogant bum. Told me i was imagining things and actually said to me "he hates patients like me". People who advocate for themselves? People who educate themselves? People who don't let you push them around? This guy should quit being a doctor. He obviously hates it.

I attended with a 3 weeks cough/fever due to it was getting worse and Dr didn't prescribe…read moreantibiotics. Only something to gargle. 4 days after I had to go to emergency and they prescribed antibiotics. So, I couldn't go to work this week and recently started feeling better when I could get better before if the doctor prescribed the right medication before.

Excellent. I came in with no appointment. There were maybe 12 or 15 people ahead of me. Within…read morefive minutes, I was assigned to a room, and five minutes later the doctor saw me. He was relaxed but efficient, and after prescribing an anti-biotic agreed with me that I should no longer look up symptoms on the computer. I can't say enough good things about the quality of service. Highly recommended.

Reception was really to rude and she behaved like kicking you out,requesting you to please first…read moreteach her how to talk and response with patient or else she has to haVe sense of humour,she must learnt respect first then set to that clinic chair.she has blonde hair and short hight. Thanks

I am really very disapointed with this clinic. Dr appoinment is not avaialble and also that, Dr…read moreneed cash money for Dr `s note. why can not they have machine? I was there and my daughter was vomiting badly I need Dr Note and receptionist said that we need cash. I said i dont have cash. she said go to bank and bring. I suppose to leave my patient in bad condition and bring cash. Also I am also very much concern about the time they give for 1 patient i.e. 4-5 minuts and if more than one problem book another visit ??????? what a bad experience i have i am still with so many issues but I am not going to book appoinment as I am very disppointed with Dr s behaviour. it should be bring into the knowledge of concern dept that patients are not satisfied with the type of care provided by thsi fascility who ever is regulating this fascility , their policies are not upto the mark and they are not successful to provide quality of service to the suffering patient.

This clinic is part of the St. Michael's Hospital. They have many clinics. My family doctor is at…read moreanother clinic. St. Michael's Hospital is a teaching hospital. My family doctor referred me to this clinic because of my chronic lower back pain. They have a chiropractic teaching clinic which I attend. There is a last-year chiropractor resident supervised by a supervising chiropractor. Supervision includes verbal review and video cameras in the treatment rooms. The charge is $100 for the initial assessment. A formal treatment plan is created. All treatments after that are free. You must be referred by a family doctor within the St. Michael's Hospital network.

I'll get the positive out of the way- the doctor I see is incredible. The front desk staff,…read morehowever, are a significantly different story. Their tone and demeanour is disinterested, rude and condescending despite being treated with utmost respect. Zero customer service skills. It's unfortunate that every visit I've had to this clinic has been the same, too. Always rude, always condescending, always disinterested. If you hate your job so much, maybe work elsewhere?

I was a patient of Dr. Cassam's for my first pregnancy. She did not follow up with me on any tests…read moreI had to do while pregnant. She treated me as if I should know what tests had to be done... She was outright mean to her assistants while I was there and always seemed in a bad mood. Flash forward: my baby is two and I book in to see my doctor because only after two years of being a new mom was I thinking about taking control of my own health. I booked in for a check up and the next day her office called to tell me because I didn't check in with her for two years she no longer is my doctor. Maybe I misunderstood the relationship between patient and doctor but I didn't think you could break up with a patient just cause I didn't have the need (or time) to book an appointment for myself. After this experience I did not want her as my doctor anyway. Good riddance. I never write reviews let alone bad ones but women.... with female issues...I wouldn't step foot in her office.

The receptionist is incredibly rude. Screamed and berated me for asking a polite question. None of…read morethe other lab assistants intervened so I guess this is the usual way of dealing with customers there. Don't give them your business.