I bought a power bed and mattress probably nine years ago now and the controller was starting to…read morefail. I called Mr. mattress and he sent somebody to replace the controller at my convenience. Amazing service. I've been buying beds from Mr. mattress for probably 30 years Expert knowledge, quality and service can be counted on from this company. I always suggest to my friends and family to check out this company before making an important decision on a mattress. Thanks for your great service.

The service at Mr Mattress is outstanding! Had a good conversation with the owner about mattresses…read moreand he was genuine, honest, knowledgeable, and down to earth. At first I was going to go to one of the bigger company stores but when I looked online I just felt they were overcharging on everything, whereas the Mattress guy gave me a great deal and took away my old mattress for a small and reasonable fee. All in all the amount I paid was great value for the great quality and I love that it's made locally and I'm supporting a small local business. The delivery guys were super friendly and easy going and my whole experience was just fantastic. I would definitely recommend and will go back for my next purchase. Also, I don't know if I ever want to leave my bed. It's sooo comfortable!! I love it!!

This is my second time shop there and I referred sister in law family shopped there too…read more I have back pain. I did alot of research and review in different mattress company before I shop there again. The lady explained very well what kind of mattress I should pick. And the price is cheaper then other. The delivery arrived in time too.

非常棒的一家店，我从卡尔加里搬到温哥华，当天出租房里没有床，老板立马安排送货，断了燃眉之急。店员小姐Alice…read more也非常热情耐心。床品多样化、质量上乘，价格公道，值得推荐和信赖，祝老板生意兴隆、财源滚滚来！

Great place but broken furniture been waiting months to get a new one still havent Received it and…read morethe make a lot of noise.

This is an employee review, so a little different perspective than the other reviews. I was brought…read morein to help with sales inside the store while also developing outside sales revenue as well. The owner is nice and the other employees were great. The problem was the wife of the owner who has kind of taken over running the front part of the store. She hired me and I was supposed to work 3 shifts a week in-store and then the outside sales on my own time. The pay for the inside sales was hourly while the compensation for the outside revenue would be commission although she kept avoiding my questions when I tried to pin her down on how that worked. She was always evasive about it and the regular wages were paid in an even sketchier way. My first six shifts went fine and I was selling things and negotiating pricing. The customers liked me and I had even gotten two solid leads on outside sales with a pretty big builder and a new private school. I came into my next shift and worked only to have my immediate Manager tell me the owner's wife had replaced me, but that I could still do the outside sales if I wanted. Yeah, right. Sum total. 7 shifts worked. I signed an employment agreement, but was never given tax forms to fill out. I got completely screwed by this company and by the wife of the owner. Prospective employees beware.

They told me that my old mattress would be taken away upon delivery for a $30 fee but it wasn't. I…read morewas left having to call 1-800 got junk and paying an extra $188 plus tax to have it removed on the same day. The staff at sleep country (both the store and the toll free number) didn't care, and lied to me that the delivery crew would return the same day. Sleep country expected me to pay extra to have it removed three days later. What a disappointing experience. Needless to say, I will never shop there again, and feel a bit worse about humanity today because of this company.

This review is my overall experience with Sleep Country, I bought a mattress on sale instore. The…read moremattress delivered to us was used, it was already dropped a little bit on both sides of the mattress. We called customer services and they said the computer shown "brand new" but they will let us exchange another one and need to wait 2 weeks to be delivered. We had mattress protector on the first day until today the replacement was delivered to us. After the delivery guys took the old mattress down the ground floor, they found a slightly yellow stain on the side of the mattress and said we may need to pay cleaning fees or they will take back the replacement and it was our responsibility to check it. I told them it was a used one and we did not notice the stain on the first day and signed the delivery paper without making a note. Although ended up we did not need to pay the cleaning fees and got the replacement. It troubled and worried me, I needed to examine the replacement very carefully to make sure no issues. Sleep Country is so called a big company, they collected the returned mattress and sell as brand new, it is not ethical. They should sell it "as is" or donate it. I don't trust Sleep Country anymore and will not recommend it to anyone and will tell everyone my bad and unpleasant experience.

DISCOUNT FOAM has moved! Still on Fraser Street, this business has an excellent knowledge base, 30…read moreplus year family business, they rely on repeat business so they never screw you over and they don't sell you what you don't need. I have been going here for my foam needs since the 1990s and have sent many friends and family there and all have been happy. Anyone complaining on reviews, in my opinion did not follow up properly with them as they have bent over backwards to be of help to me and others. They're still in business because they're honest, kind, have a variety of foam products many foam stores don't carry and they do custom foam cuts for your needs. The store itself doesn't have lots of bells and whistles, as the owner is intent on passing on savings to their customers. You want a place you can trust won't upsell or sell you something you don't need? Discount Foam is the reliable choice. No they didn't ask or pay me to write this. Check out the new store - since it moved - just down the street on Fraser. I always like tell people about a good thing!

Jon!!! we walked into this store and Jon made everything super easy for us, we were in and out in…read morequickly with all the foam we needed. Best experience ever!!

Yet another amazing bargain, and purchase from Anizco! Got…read morethese two quality sofa armchairs for $50 each, in fantastic, near new shape. I could not get them into my hatchback, and arranged delivery, which they now offer. Delivery was $60 to Burnaby, a reasonable, but going market rate. Delivery guys were on time and cheerfully hauled the chairs up all of the stairs to my apartment. Can't recommend Anizco enough for home furnishings!

We bought four pieces of furniture from Anizco. We found two bar stools which are great and in…read moregood condition. I am happiest with these. We got a new mattress, which seems good and a decent buy. Time will tell. Then we bought a used sleeper sofa. I should have known better. We saw one in the showroom and it looked used, but decent. Used is to be expected for the price. The one that was delivered is really so far worn as to be a really poor deal even at $250. I tried giving it a clean with some upholstery cleaner and while it's better, it still looks very worn. The worst part is the sleeper mechanism seems to be on its last legs and doesn't close properly leaving a gap under the seat no matter what we do. The mattress looks clean, but is incredibly lumpy. I regret buying this thing. Although close examination in the showroom seems like an obvious solution, it's nearly impossible because everything is jam packed and many things are stored in duplicate at the warehouse, so even if you look at the one in the showroom, it may not be the one you get. Getting it back out of our apartment is going to be really difficult. On the bright side the delivery people were excellent and did a great job getting this beast in. And the people at the store were very nice and tried to be helpful. I just wish I'd stuck to my gut that $250 for a sleeper sofa, even surplus, is too good to be true. With no returns and all sales final, I am feeling sad tonight. For casegoods and small items like lamps, I'd shop there again, but I would beware of upholstered goods, particularly with working mechanisms like sleeper sofas unless you can sit on and examine the actual one you will receive.

Serious missteps, but ultimately resolved with accountability…read more Our initial experience with Sleep Shop Richmond was deeply frustrating. We were sold a mattress that was visibly used, stained, and torn, despite being told in person it was new and discounted due to lack of warranty. Attempts to return it were met with lacking explanations, and it took considerable energy to get traction on a resolution. That said - the company ultimately took full responsibility. They arranged for the pickup of the soiled mattress and, despite Saturday not being a usual delivery day, delivered a brand new replacement at no cost the day we were leaving town for a longer trip. That effort is appreciated. This review reflects the full arc: a situation that started with unacceptable business practice but ended with the company making it right. I'm still cautious, and I wouldn't have gotten to this outcome without persistent follow-up - but I do acknowledge that they stepped up in the end.

This was the fourth store and it was the fourth mattress I tried in this store. Sold! Thanks to…read moreDoreen who knows her stuff. A few discounts later I walked out of the store a happy customer. The delivery took place minutes ago and was on time as advertised and the gentlemen who brought it in and took my old mattress were friendly and courteous. Now all I have to do is try the mattress out for a few days. I think I will be pleased though. No reservations recommending Richmond's Sleep Shop.

Bought a dresser off Robbie Robertson from the Victoria location. Within having the dresser for 2…read moredays 2 of the 6 drawers would not open. They have a safety mechanism on them incase the dresser falls over. Rob and his team had no intentions in trying to solve the issue they avoided my phone calls and my emails. I would never buy anything from Q living ever again.

Furnished an entire 1 bedroom rental apartment I own in Yaletown about a year ago here. Loved the…read moreprices and the product but the sales woman Heather was awesome!! We actually had a lot of fun putting everything together and she did it within the budget we set at the beginning. The bed I bought was having some issues recently and I called to ask for some help. They sent over a repairman to have a look and fixed it up in under 30mins. Will be back soon to purchase furniture for my new place that I'm moving into in a couple months.

Went to The Foam Shop at 2907 West Broadway. Very helpful and knowledgeable shop assistant (SA) who…read moreunderstood what I was looking for. The SA showed me some samples and I made an informed choice of the product I needed. Great value and even more important a great experience.

Best experience today. I own a small business myself, so I wanted to support another local…read morebusiness. I bought a large knee pillow, and the had it in stock, great quality, a lot cheaper than other medical companies had it for. The woman at the front was super helpful, (Thelma I think?), and I was happy to see she also had a mask and sanitizer was available, and they had arrows on the ground for easy direction. Some people said you can get them cheaper online, but I've seen some terrible quality ones, and you never know what you're getting, and I want to put money back in my community to keep these places open. I'm sure I'll eventually be back to get one of those folding beds they have for when we are allowed to have guests from out of town, over at our homes again..... fingers crossed!

This place is horrible I was looking for a new sectional, mattress and boxspring, bed frame and…read moreside tables. Whomever I was talking to was going on about tariff and trump. Then he disappeared into his office so I went elsewhere to make purchases.

Shady owner. Promised me custom couch to my specifications. As soon as I paid him; he phones me…read moreabout a week later saying he's not able to do what i specified and agreed on.He charged me for shipping . Steer clear of JR furniture if you can... Go to other business as should of went to brick( my gut was telling me to go to the BRICK but I thought I would try something different. Was i ever wrong.. .JR FURNITURE SUCKS. CAN'T BELIEVE THERE ARE COMPANIES OUT THERE LIKE THIS THAT LIE TO THE CUSTOMERS LIKE THAT N STILL IN BUSINESS