I was lucky to have stumbled upon this store by looking up rug stores in Burnaby. The owner, Nad,…read moreis knowledgeable, no-nonsense, and very willing to show you his rugs without pressure to buy something right away. Great sense of humour as well. I always thought handwoven persian rugs were out of my budget. But I was lucky that he had a bunch on clearance when I went (6 ft x 4 ft for $295 plus tax). The price is a bit higher than the rugs I saw at Home Depot/Rona/Canadian Tire/Sears but the quality is way better (at least in my opinion). So if you're thinking of buying a rug, consider going down to this store to look at the selection and broaden your options. The rugs themselves - every single one was ABSOLUTELY gorgeous. It took me almost an hour to look through the different options for medium size rugs and it was tough to decide on which one to get. He has rugs from Iran, Pakistan, and Afghanistan, all handwoven. I suggest you look on the website (rugcanada.com) to get a sense of prices. The photos on the website do not do the rugs any justice - you should go down there to see them in person.

I came in with my mom and I think his name was Kevin but he was the most welcoming person ever,…read moreeven tho she's picky he was patient and helped her find out the best choice for her she was really happy by the end thanks a lot to him our experience was great!!!!!

Jordans Flooring (Burnaby) installed flooring in our apartment in 2017. The workmanship was poor,…read moreand even after an attempted fix, issues remained. Transition pieces were not properly glued down, baseboard nails were not set flush, and the caulking was poorly done--problems that are still visible today. I lived with these issues for years because fixing them once was not enough and I did not want to deal with the issue again. The manager at the time did offer me a partial refund so I didn't ask for a 2nd fix. In hindsight I should have. Recently, I re-engaged Jordans because I need to redo my flooring. Engaging with the current store manager I was told in person that we would be "taken care of" and "hooked up" because of the 2017 experience. What followed was a 10¢/sqft price reduction (about $55 total). When I raised this marginal discount, the alternative offered was removing recommended services of leveling and voiding warranty. This process wasted significant time and did not rebuild confidence with Jordan's. We chose another contractor.

La Dole Rugs has a huge inventory of reasonably priced rugs to choose from. The store was easy to…read morefind on Marine Way and upon arrival I was greeted politely by the salesperson there. Afterwards, I was free to wander around independently to check out their samples. I definitely prefer seeing the rugs in person because I wouldn't be able to tell how different the textures of the rugs were from just the pictures and descriptions online. Also, you get to see how much nicer many of them really are. Once I made my choice, I placed the order online. I was anxious to get my rug quickly and they were able to deliver within the week at a convenient time after work hours. Their correspondence with me throughout the process was always professional and polite. I highly recommend checking them out.

I checked this place out yesterday. OMG they have sooo many modern area rugs to choose from. All…read moreof there rugs are at a very good price. Even cheaper then some of the online prices of similar rugs. Highly recommend checking this place out!!! Like the other reviewer said, you are left to wander the store without being bothered.

This is a Homesense + Winners combined store. My mum and I had gone in to do a winners run. We…read morefound a few decent stuff that were pretty good and things we liked at a decent cost. It seemed to be somewhat of a 'cleaner' store compared to some other locations I've seen. However, having said this, the customer service is terrible! We asked the same question to two different staff. We don't think they understood the what we were saying coz we initially got the blank stare of confusion from either of them. They also need more cashiers (or the ones that are already there need to work faster or manage their time better with the customer they have in front of them

It is a Winners and Homesense store. The selection is alright. There is a little bit of everything…read more It does not have the largest selection compared to other locations. However, I still was able to make a small purchase of some English candy. The store was surprisingly organized and tidy.

I'm glad Urban Barn moved to this more visible location in PoCo. They used to be hidden behind the…read moreHome Depot just down the street so not very many people noticed this Canadian home and furniture store. I'm lucky enough to have a brother who asked me to design his new house's living room and entry hallway so I was glad to know the outlet for Urban Barn reopened just down the street in the newish Freemont shopping area in Port Coquitlam. The store is big enough to offer a good selection of contemporary furniture (they also have some Scandi and some MCM, which is more my style) for both homes and condos at reduced prices. As expected from an outlet, some of the furniture were floor models from their other stores so buyer beware; some have nicks and the colour selection is limited (when we were there, most of the furniture on the floor were beige and brown so not a very interesting display.) They also have a good selection of home decor (i.e. throw pillows, blankets) for reasonable prices, great for Christmas presents. Their delivery costs are reasonable at $135 (for up to 5 pieces of furniture) and new furniture come in every Wednesday and new decor every Monday. This store is a much better choice than the giant chain furniture stores and an acceptable alternative to higher end furniture stores.

BIG FAN, why, because this location is their outlet location, what does that mean?? It means you…read moremay get a piece of furniture you normally wouldn't be able to afford at a great price - the compromise is that it may be dented, scratched or a mismatched piece, but that doesn't mean it's not repairable! The service is outstanding, friendly and keep in mind their inventory changes weekly, so if you see something this week, and don't buy it, it may not be there the following week!

I rarely leave reviews, but my experience with this company was so frustrating and time-wasting…read morethat I feel obligated to warn others. We ordered three walk-in closet systems. One of the boxes arrived completely destroyed and contained random parts from three different systems. We contacted customer service immediately and made multiple calls over the span of two months -- often waiting on hold for hours -- and were repeatedly assured the issue would be resolved. After all that wasted time and effort, we were told that the only option was to disassemble everything and return the items for a refund -- as if they were doing us a favor. By that point, the units were partially assembled and the boxes were long gone, which any reasonable customer would expect not to need anymore. They refused to reimburse us for the packaging or offer any alternative solution. Given the amount of time we already spent trying to resolve this issue, the company should have issued a full refund without requiring further inconvenience. Instead, they asked us to spend even more time disassembling the product and arranging shipment, which shows a complete lack of respect for their customers' time and effort. Disorganized, unprofessional, and dishonest. Stay far away from this company.

Bed Bath & Beyond is closing and the reason is very obvious why. The items that they sell here are…read moreover priced. Even the on sale items, I could find at say Costco for cheaper and better quality. The liquidation sell as of now is definitely a no go / not worth the price.