Michael Scolar did my taxes while I was in the office. My taxes were submitted with his Tax…read moresoftware connected to the IRS. My tax refund was directly deposited into my checking account the next week. I will be returning next year.

We went to Alpha Tax Services on March 2nd, well before the deadline, and received no follow-up…read moreconfirming our returns were even accepted. I had to check the IRS website myself and call them just to get an update. On top of that, my return was almost not filed because they entered my Social Security number incorrectly. I also had them handle my late father's final 2025 return, and they got the banking information wrong, meaning the payment will now be late. Overall, an incredibly frustrating experience. I would not recommend them to anyone, ever--I can't believe they charge money for this level of service.

Dropped taxes off to Tim Upon picking up had things to…read morediscuss Waited over an hour for pick up and remained waiting with no communication as to when I would be taken. Woman who just helps out checked who did not identify herself and in the middle of the lobby announced I should have not waited so late, however dropped off one week prior. Did she take pride in embarrassing a customer? Was a reliable neighborhood place, now I am second guessing why I am patronizing a neighborhood business. Very disappointed!

If you need your credit fixed this is the guy to go to. He was very professional and explained…read moreeverything to me. My score jumped up 73 points within 6 months. I thank god for him, he helped me buy my dream house.

This guy is so unprofessional just canceled my subscription without telling me why then after I ask…read morefor a refund which I don't even care to have. I asked because he canceled it right after we talked about me keeping it because nobody was giving me updates on what they were doing , he threaten me about putting a collection on my credit report from his company , he says he will make sure to put it on my credit report under signed contract and keep in mind it's only a little $100 refund which I've told him he can keep because obviously this owner needs it more then me. I only asked for it back because he canceled my subscription after we agreed on keeping it through text. But for a credit repair company to tell you that there going to put something on your credit statement intentionally is so unprofessional and if it does end up on my credit, he will be hearing from my lawyer cause Ill sue this man for everything he got. I recommend to never go here for Credit Repair because he might just add a collections on your credit report if you ask for a refund after he cancels your subscription without incident after y'all just had a conversation a few days ago about keeping it . As you can see in the screenshots . I literally blocked him because I didn't want to say bad things to him , but he text me from another number after I blocked his first number .how unprofessional is that . A normal business would've just left it alone and moved to the next but he decided to text me from another number after I blocked his instagram and the first phone number. He says I'm a bad customer , and unprofessional about how I go about things then states he's going to put a collection on my report under signed contract that I disobeyed but he was the one that canceled my subscription , so that is false information that he is stating in the text , which is illegal and I can definitely get his license taken away just from that statement he made . READ THE SCREENSHOTS , because screenshots don't lie . I also reported this company to the better business bureau

After my accountant, Jim Boggs, announced he was joining Billings and going into semi-retirement, I…read morehave to admit I was a bit nervous about this switch. Those nerves were unwarranted and the transition was flawless and my taxes were once again done in a through, expedited manner. Communication lines were always open and my questions were answered within minutes. A+ service and professionalism.

I am revising my previous negative review after an issue with my life insurance policy was resolved.read more

So satisfied with this place right now they have made my whole day! This girl called me and was…read morejust so amazing and nice! Let me start by saying I had just bought a car and needed insurance and at the time safe auto was the cheapest by giving me 116 a month, but today I get a call from Lauren from State Farm and she saves me almost $50! Thank you so much State Farm! Goodbye safe auto!

These guys used to do my taxes until I moved to another firm that could handle some of the complex…read moreissues I needed handled. I have referred many people to them over they years who are still using their service and are extremely happy. It's a quick and easy place to go for most of your tax needs.

Used this accounting/tax prep company for over 10 years. Excellent service. I highly recommend.read more

I am not sure if the accountant that I met with was incompetent, a crook, or both…read more I started a business in 2016 and I went to here have them file the taxes and adjustments to my books. When making adjustments to my books for 2016 he left several items that would need to be "cleaned up" the next year. Thus, making more work for himself next year if I would be a returning customer. He also made a very concerning entry for 2017 that essentially hid thousands of dollars. I am not sure what his intention here was. There are only two reason I can think of why this would have been done: 1.) Again, creating more work for himself next year, or 2.) It was an attempt to steal. To top it all off I found several errors on the tax forms, which showed that there was very little attention to detail. Luckily I noticed this before anything was filed.

We have been having our taxes done here for over 30 years and they have never made a mistake on our…read moretaxes! I highly recommend them!

I highly recommend Akron Income Tax. Very accommodating and thorough. I won't go anywhere else.read more