Did not accommodate me as a new patient. I first called and asked the receptionist said no. So I…read moreasked when she said at no time in the near future.

Amazing doctor, amazing staff! Literally have never had one bad visit in 14 years. Dr. Wilson and…read morehis staff are truly here to serve their patients!

Dr. William Jih is, without a doubt, the best doctor I have ever met in this area. I came to him…read morewith sudden, painful swelling all over my face that no one could explain. He immediately diagnosed an anaerobic bacterial infection and treated it on the spot. He also discovered aneurysms in my iliac artery and near my heart--findings that truly saved my life. Dr. Jih is exceptionally knowledgeable and a physician you can trust completely. I recommend him wholeheartedly to anyone seeking excellent medical care. His office staff is also kind, professional, and very informative. An outstanding medical practice in every way!

My son (Autistic) is a new patient with Everwell Primary Care. Initial visit was supposed to be…read morewith Dr.Jih and was actually with Stephanie Fluitt, PA-C. First visit was good, heard our concerns and my son got through the visit. He had to do some labs and a telehealth appointment was made to discuss the results. The telehealth appointment was a disaster. I was put on hold for over 30 minutes from the start time with the staff insisting Stephanie Fluitt, PA-C would join. While waiting, I was kicked out of the telehealth room, I rejoined, and patiently waited. Ended up wasting 45 minutes waiting, and left the telehealth room. I get a text saying can i rejoin, by then! was in an online class session. If you're going to schedule a telehealth call, at least have the actual time blocked out for the telehealth call. I was patient, as I was told the doctor was with other patients, but still waiting 45 minutes is not good. At 15-20 minutes, | personally think the staff and doctor should have just rescheduled the telehealth call. especially since it near their closing time. Professionalism, Courtesy, and Patience goes both ways. As well, if you're going to send a text message to a patient or the parent of a patient, at least have the courtesy to state their proper name in the text message. A few hours later, I received a text message from the (clinical manager)about the late appointment, but to be honest, that text message had the wrong name and some random message about a tour (why would I need that-l've been to the office), so again professionalism and courtesy not given.

My mom had been complaining for 2 days that she was not feeling well. She died there waiting for…read moreblood work that was to occur at 6pm when she died. Get into casa colina if you can. The day before my mom died they took over 10 minutes to call 911 for my moms roommate who's family communicated that she was having a stroke. The inaction and lack of medical care is concerning.

Good therapy and nurses. The food is sometimes good…read more Clean Good location But would recommend Ballard.

On 1/8/2026, Marlee from MD (H.L) Lee's office Suite 104B scheduled my colonoscopy for today…read more2/10/2026. After doing all the prep yesterday, I arrived at the place and time of the surgery, only to find out the doctor isn't even there and there is no records of my appointment. I called his office and after being placed on hold for quite sometime, I received apologies and then they tried to reschedule me for next week. This place is so unorganized and a total waste of my time.

Very he was very thorough on his exam and had me go draw blood he'll get the results on Monday band…read moregoing to talk to PCP . Office wàs though and didn't have to wait to long to be called back to room did vitals and put me a room and maybe 5 to 10 minutes and Dr came in.

I would also like to give a heartfelt recommendation for the Palm Center in East Highland. The…read morestaff there has always been absolutely wonderful -- caring, patient, and consistently helpful to our family member who stays there. It can be difficult to find a place where you feel truly confident leaving someone you love, but the Palm Center has given us that peace of mind. The facility is clean and well-maintained, the food is very good, and there are always plenty of nurses available. What really stands out is how quickly they respond -- whenever the call button is pressed, someone always comes right away. You can tell they genuinely care about their residents. Because of their kindness, professionalism, and the level of comfort they provide to both residents and families, I feel they truly deserve a full five-star rating.

Highly Recommend Highland Palms Health Care Center!…read more I can't say enough great things about Highland Palms Health Care Center. Shady and staff were amazing!!! From the moment you walk in, you can tell that the staff truly cares about their residents. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The nurses and caregivers go above and beyond to ensure that every patient receives attentive, compassionate care. They are professional, knowledgeable, and always willing to answer any questions or concerns. The administration is also incredibly helpful, making the entire process smooth and stress-free for families. I highland recommend!! Thank you again Shady for taking such good care of us!!!!

Oh my goodness! Dr. Nassar is so amazing. AMAZING! Everything about our visit was fantastic…read more His staff is great too! Dr. Nassar was patient, kind, he listened and he was thorough. I highly recommend!

I feel very fortunate that Dr. Mohamed Nassar is my primary care physician. I have been his patient…read morefor several years. He is very knowledgeable and friendly. He listens to my concerns patiently. He accurately diagnoses my conditions and provides me with an effective treatment plan. He explains things very well. He is an excellent physician who truly cares about his patients. The staff at the office is also very friendly and helpful.

I was there observing the workers there with other people, and I was amazed of the compassion they…read morehave to others. In short words Thank you to Jose Rodriguez, Jesse's Naputi, Bella Olmos, Romon, Ashley Hysell, May, Kayla Cook, Maheli Bojorquez, Alexia Martinez-CNA, Maya, Bertha, Smilta, Andrea Duran, Karen, Heriberto -cook, Adreonda - maintenance Cleaning, Emily and Gilda - cafeteria, PT=Alexis, Jasmine, Cora, Christian, Perry,Emily Hard working people, with a lot of patience and compassion of the heart towards people. If only people would actually spend all that day and time is much as I did from 8 o'clock to 930 at night every single day for two months you would see what I see. I do give me a five star it's a lot of work, and every patient has different problems and situations in her life thank you. You are a gift from God

This is not a skilled nursing facility this is a business. What I witnessed here not just for my…read moreloved one's care but her roommate as well . Disgusting. Me and my family were constantly visiting and what we observed. Disgusting

The receptionist working on 3/6/2026 was callously rude when I called to ask them to contact the…read morepharmacy as they had a question about my medication. The woman laughed at me while I was on the phone with her because she asked for the name of the medication, and I didn't not know it since it was a NEW medication. Then, she says well since you don't know anything I'll have to call. The pharmacy is still waiting to hear back from this office.

Gives out too much medicine , when you don't want it ! The…read moremedicine you want ,you don't get ! He gets way behind in filling prescriptions, Sometimes have to wait 3 extra days or more !!! Then office staff complains it's too soon , when pharmacy is saying you need to send RX sooner !