We came to Dr. Jennifer Cobanov after our son's longtime pediatrician of nearly 10 years left his…read moremedical group, so we had high expectations for communication and continuity of care for our medically complex child. Dr. Cobanov herself is thorough and for families with routine pediatric needs, this office may be fine. Unfortunately, our experience with the office staff and overall responsiveness was extremely frustrating. On multiple occasions, we contacted the office regarding urgent concerns and paperwork involving our son through phone calls, portal messages and even the texting feature, often without timely responses. As parents of medically complex children know waiting days, or oftentimes in our experience, weeks for communication is simply not acceptable. Too often, we had to physically go into the office just to receive a response. The final straw came when we respectfully requested a basic medical summary letter for our son's school records outlining his diagnoses and care needs. Previous pediatricians and top medical specialists had always supported these requests and advocated for our son, but Dr. Cobanov declined. For families managing complex medical needs, strong communication and provider support are essential. We have since transitioned to a different local Redlands pediatrician whose office has been far more responsive, supportive and engaged in our son's overall wellbeing.

Where do I start!? Dr.Cobanov is the best! I have two daughters age 4 and 2 and I have been taking…read morethem to her since they were born. The quality of care she provides is amazing! I have followed her around from different practices and now she has her own My Pedatric Home . I promise you that she will give your child the best care! You can tell that she truly cares about her patients as well as the parents. My daughters love her, they actually get excited to go to the Dr. The practice is decorated beautifully and her staff is very kind and helpful. Once again I will say she is amazing!! When I first had kids I was so afraid of choosing a pediatrician for my girls and when I found Dr.Cobanov I have to say I am so grateful to have her be my daughter's pediatrician! I couldn't imagine anyone else caring for my girls. We love you Dr.Cobanov Sincerely Marissa,Emily and Lila

Dr. Carter is an exceptional pediatrician. I have known her professionally for many years through…read moreour mutual patients and I have tremendous respect for her both personally and professionally. She is bright, compassionate, warm, experienced, and highly engaged with the children and families she serves. As a pediatric speech-language pathologist who has worked in early intervention for many years, I am particularly impressed by Dr. Carter's clinical acumen when it comes to child development. When she refers a child to my practice, she frequently identifies subtle delays and qualitative differences earlier than most healthcare providers. She recognizes that development is more nuanced than whether a child has simply met or missed a milestone, and her referrals consistently reflect that depth of understanding. Dr. Carter is intellectually curious, scientifically minded, and an excellent critical thinker. She considers the evidence, but she is also willing to look beyond the obvious and think creatively when a child's presentation doesn't fit neatly into a box. She is also simply a caring, engaging human being who connects easily with children and families. I have referred many families to her over the years and do so without hesitation. Our community is fortunate to have a pediatrician of her caliber.

Pediatrics, best drs staff, new location but still convent area, reliable, hours are great!read more

Everyone is very nice! They will take good care of your child and are extremely friendly.read more

***DO NOT TAKE YOUR CHILDREN HERE*** ***UNPROFESSIONAL FRONT…read moreSTAFF THAT DO NOT CARE ABOUT SICK CHILDREN *** We brought our sick daughter to express care at 6:30pm and when we arrived there was a sign that stated "Express Care Closed! Max capacity reached There was absolutely nobody in the waiting room. I noticed a young lady that I dealt with before (she was extremely unprofessional on previous occasions) behind the front desk. I knocked at the door and asked why they were closed? Instead of coming to the door and talking like a professional she began to motion as to say go away. Upset at this time because we drove over 20 miles to have my sick daughter seen, I began to speak loudly so she could hear and said how SHE specifically was unprofessional and we wanted our daughter seen. She began to laugh. I expected more from this clinic but with the horrible staff I was unfortunately disappointed. I will be complaining to the highest level possible about the lack of empathy and compassion this clinic shows their supposed patients. If I could give negative stars, I would.

Stephanie at the front office. Dr. Katherine lin…read more Dr. Richard Chang with 4 kids I am often here for one reasons or another. Trying to keep up with their birthdates when calling in for appointments or asking for records. I can always count on Stephanie to sort out my forgetfulness. Both Dr. Lin and Dr. Chang are amazing. I never felt rushed. They take their time to answer all my questions and concerns. They are thorough with their examinations. They both explained in every day terminology for me to understand.

***please read***I hate that I need to leave this review but I will start by saying the doctors are…read moregreat but unfortunately will be leaving after the this provider after being with them for years because of the front office and billing inadequacies. Coverage was approved upon visit, but later discovered that that providers were not cover so I was billed everything about $500 in total. I figured I'd just pay to keep my kids there since we were sure that insurance was going to cover their visits moving forward. I took their recommendation. And tried to dispute it with the insurance company who denied the claim. The account was flagged and they wouldn't see my kids unless the account was current, so I made sure payment was made toward what I owed. I agreed to make payments which I was not told would be automatically deducted. Apparently, I need to call in every month and make payments. No statements, emails...nothing. Now, because of an outstanding $320 (after the first payment was made), I was sent to collections. No phone calls or any reach out notify me that that was being done. This has been over a year of frustration ending in us now moving providers, my credit negatively being affected, and a a ridiculous amount of frustration for $320. Additionally, I've worked with many providers that have also given me discounted rates when services aren't covered but there was no budging here. I hope it was worth the $320!

We had an excellent experience with this doctor and the entire staff. They were incredibly kind,…read moreattentive, and understanding throughout every visit. The doctor took the time to listen, answer all of our questions, and made sure our child felt comfortable and cared for. Their experience working with children with autism and Down syndrome really shows, and they create a welcoming environment for every family. We are very grateful for the compassionate care and highly recommend this practice to anyone looking for a pediatric doctor who truly goes above and beyond

Purposely overbooked Super packed…read more Waiting time outside at least an hour could be more Waiting time inside the room over 30 mins to and hour with two providers Front desk was helpful but overall very uncomfortable

If I could give this Pediatrician 50 stars I would. My baby girl was born at Loma Linda and during…read moreour stay there we encountered the most delightful pediatrician we could hope for, Dr. Chow. I hoped she could be our baby's pediatrician but unfortunately she didn't have any openings at the time. Instead we took her to a highly reviewed pediatrician in Rancho Cucamonga. However, after 9 months of visit that office, our baby didn't see the pediatrician once. She always saw a nurse or nurse practitioner and I know there's nothin wrong with that. That place just felt busy, it wasn't warm or inviting, and they just seemed like a "get them and get them out" kind of place. Not Loma Linda. We found out that Dr. Chow had some openings and we jumped right on it. Out of the gate, the experience was so much better. While we were checking in at the front desk, Dr. Chow walked by and waved hello like she remembered us but she couldn't possible remember us from 9 months ago, right? Well...she did. As soon as she walked in the door the entire vibe was peaceful and friendly. She even brought a book for our baby to play with and started playing with our baby girl. At one point, the baby wanted to play with her and she even went around with Dr. Chow to greet the other nurses in the office. Dr. Chow truly knows how to work with kids. We never felt rushed. It felt like we had her all to ourselves. I highly recommend this Doctor and medical office. Side note: You may run into Donkeys in the parking lot. Yes...Donkeys. There were two roaming the parking lot when we arrived. The area is famous for the wild burros. Fun for the kids to see! Just don't try to pet or feed them.

"High Hopes, Zero Hustle: Why I'm Skipping Loma Linda University Health Clinic"…read moreI was genuinely excited to become a new patient here--everyone raves about the doctors. But after yesterday's fiasco, I'm taking my healthcare business elsewhere. Called repeatedly at 1:20 PM--no answer, just endless ringing. Tried again at 3:30 PM and finally got through to Sandy. Explained I'm a new patient seeking a primary care doctor, gave my insurance info, and she put me on hold. Fifteen minutes later: "Our system's down, can't reboot it. Call back later." I politely declined and asked her to call me once it's fixed--gave my name and number clearly. Her response? "If you don't hear from me today, just call back tomorrow." I said no again--please call me when you can actually access the system. Crickets expected. For a top-tier health system, this level of phone-tag frustration and zero follow-through is unacceptable. First impressions matter, especially when you're trusting them with your health. Too bad--the reputation had me hopeful. Moving on to providers who actually answer and value my time. If you're reading this as a patient or staff: Fix the phones and callbacks. People deserve better.

The most amazing delivery experience. I could not be more grateful to the Doctors, nurses and all…read moreof the staff that were part of my care. Me and my baby had so much love and care by everyone, I always felt heard and I don't have any bad things to say about my 2 night stay in the maternity unit.

I would give this place zero stars if I could. Waited 5 HOURS and absolutely nothing was done to my…read morechild. I ended up walking out because that's literally ridiculous. Worst experience ever. Also all the nurses were just chit chatting laughing out loud while my child was in pain. Absolutely not never again .

At St. Bernadine's Hospital For The Second Day Visiting My Fiancée's Sister Helen. She's Been…read moreLooking Pretty Good And Very Alert Better Than The Last Time We Saw Her About 8 Months Ago. She Looked Terrible And Almost Lethargic And Out Of It. Now She's Coherent And Asking For Us To Take Her Out And Home With Us. Poor Helen. Her Nurses Are Very Attentive And So Good To Her. We Are Very Grateful For Their Care And Kindness. Helen Can Be A Handful..!!! LOL...! But We LOVE Her. Keep Up The Great Care St. Bernadine's Staff.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

Wouldnt schedule me an appointment with an ent without a diagnosis... which is absured, since when…read moredo patients self diagnose to see a doctor? I told the rep all of my symptoms and i have ppo insurance but he kept repeating the same thing.

Friendly and nice staff! Staff have been welcoming and especially the specialist's that have been…read moreassisting us.

I'm so glad I found Dr. Dzvonick. I've been dealing with Kaiser for the last 10 years and am…read moreabsolutely fed up with their one-size-fits-all approach to healthcare. I really felt like another number instead of a patient. Dr. Dzvonick is a great listener, is reasonable, and is clearly in this business to make a positive impact in his patients' lives. His services are worth every penny.

Bizarre First off,…read morewebsite is deceiving as it says $320 for a consult and lab tests. Only after I paid for my consult and the additional tests did the receptionist tell me the little "2" at the end of the description leads to a footnote where the tests are separate. So my bill was almost $900 for a 35 minute consult and one saliva hormone kit and a blood test. Make sure you read EVERYTHING on the website. My primary concern was dismissed by the doctor in the first 5 min. He asked to see my skin and told me he has the same type of moles on his skin, his moles were bigger, and that they aren't connected to anything hormonal, which was my concern. This is when I should have left, since he either didn't take me seriously or didn't know how to help me with that and just couldn't admit it. Then he took my pulse and literally accused me of trying to slow down my pulse. "It was normal but then you tried to slow it down." Uhh.. what??? It made me feel belittled, again. I ended up paying for the consult and tests, went home and realized I was pretty unhappy and this wasn't going to work out. I called the next day asking for a refund and to discontinue my journey with the doctor. Came into the office, was processed the refund for the tests only. Receptionist then hands me a letter from the doctor. It was like a bad break-up letter, lol. He states that he gives the same level of care to all other patients. If that's really so, then take your money elsewhere, where you won't be dismissed for something seemingly benign. He is happy to take a pretty hefty fee of $320 and not want to make it right if you're dissatisfied. Everyone has a right to post reviews. His tried to make his letter to me intimidating, so I perhaps wouldn't be honest about my experience on the internet. Well, people have a right to know. On a happier note, the receptionist was nice and prompt. Save yourself some time and choose any other doctor he listed on his letter. Dr. Dzvonick has a HUGE ego.