I went to Dr Tlapek because I had plantar fasciitis. During the appointment, she recommended…read morecustom orthotics which are not covered by insurance. Because my feet hurt so badly, I agreed to the orthotics and paid hundreds of dollars out of pocket. When I received them, they were hard as rocks and made my plantar fasciitis pain much worse. I quite literally could not walk more than 5 feet without excruciating pain. When I took them back to Dr Tlapek, she told me that they weren't for plantar fasciitis. I was understandably very upset as I was led to believe they would help with my pain. No other relevant foot condition requiring orthotics had been discussed at my appointment. I was so outraged that Dr Tlapek refunded me half of the cost of the orthotics and kept them. It was all she was willing to do. I never went back. I was going to let it go and chalk it up to a lesson learned, but today, eight months later, I received an additional bill from her office. I'm infuriated. She should really have the sense to not bill me after duping me out of my money.

I love Dr. Tlapek! She is excellent and caring and pricing is fair. It's convenient and Donna, her…read morereceptionist makes it fun calling to schedule and going. She always says, " Thank you for calling us." I appreciate being appreciated.

I cannot express how wonderful Dr. Lanier and her staff are. She is so attentive, listens to her…read morepatients, and is compassionate and kind. I have had a wonderful experience with her and her office after having a very poor experience at Vandy orthopedics. Dr. Lanier was able to turn everything around for me with my injury and get a treatment plan in action. She advocates for her patients & so does her staff. I have already recommended her to so many friends & family members & will continue to do so!!

Staff is good. Doctor Lanier is great and the only reason I still go there. I get multiple email…read moreand text messages about my upcoming appointment. Let's see...one of the emails had a link to their portal which didn't recognize me, so more hoops. Then it wanted me to check in, which was broken. On the phone I got two such check in message links. I did one of them which also had me take a psychological survey?? for my feet??! then it refused to take my payment so, largely a waste of time. Then when I got there they had more forms to review including a section for a deceased person??! All I know is that I'll have to ignore all their links from now on and if they read this, maybe they'll take a hard look at all the notifications and stupid forms they use.

Got us in same day. X-rays in office and all work completed quickly. Helpful and knowledgeable…read morestaff made a smooth visit

Beth JuhlBeth Juhl 6…read moreminutes ago The doctor that I saw in Mt Juliet was very professional and very good, but the billing staff is horrible! I saw the dr on 4/12/19 and paid my $50.00 copay. Fast forward to the end of the year and my flexible spending account would not accept the documentation I had to reimburse me my $50.00. I called the office and asked them for more documentation so I can be reimbursed my $50.00 and a new invoice was sent to me (sent that in and received my reimbursement from flexible spending). Fast forward to February and I received a new bill for $50.00. I figured it was in response to my previous inquiry for a new statement for flexible spending and i ignored it. In March, I received another $50.00 invoice and called the office to inquire why. I was told that I should have paid two $50.00 copays on that day, so I still owe them $50.00! ALMOST A YEAR LATER?!?! I am now past the point of being able to claim the second $50.00 copay on my flexible spending account. It is ridiculous that a company can operate this way and no matter how good the dr is, the billing cost me a loss of $50.00! Leigh offered me a 55% discount on that bill, which obviously I took, but I shouldn't have been held responsible for THEIR ERROR! I should also mention that during my phone call with them, she tried to put their error back on me, because I supposedly should have known that I would have two $50.00 copays for one visit! Because of the failure of the billing department, I DO NOT recommend this business!

Dr. Koch has not only taken care of me over the years (knee replacement, meniscus surgery, rotator…read morecuff surgery) he's also taken care of many of my family members. Not only is he an excellent physician, he's kind, caring, and listens to his patients. The office staff is great, and I've always felt the TOA fees were absolutely in line with their profession. I've generally found you get treated similarly to the way you treat others. Perhaps the previous patient did them a favor by finding a new physician. ‍

Dr. Koch did x-rays of my knee last month. He may be an excellent physician but I felt he was rude…read moreand arrogant and I decided to go somewhere else. I paid over $100 for x-rays plus the money for services. When I requested a copy of my x-rays, there was an additional charge of $10. REALLY. All that money wasn't enough for them.

Dr. Schuler has been a life saver for us. Last week I had an extreme flare of plantar fasciitis and…read morethe office worked me in the same day I called. We had a trip to Disney planned in less than 2 weeks so needed a fast pain relief option. I was seen immediately and Dr Schuler gave me a cortisone injection that same day. Unfortunately after the appointment I further injured my foot and had to call Dr Schuler after hours on Friday. She offered to meet me on Saturday outside of office hours. On Saturday she ran new x-rays and discovered a small stress fracture. She immediately fitted me for a walking boot and gave plenty of instructions for how I can heal as much as possible and how we can still take our trip in a few days. Her confidence and expertise helped calm my anxiety and less than 24 hours later the pain is already starting to subside. There aren't many doctors who will give you their cell number to call after hours, and there are even fewer who are willing to take time out of their weekend to meet you and handle your injury quickly and efficiently. This office isn't a brand new huge high tech busy office with 6+ doctors. But there are two people (Dr Schuler and her assistant Rose) who truly care about their patients and are willing to do what it takes to literally get them back on their feet.

I think most of the time with doctors I am fairly easy to please, but I am very disappointed with…read morethis place. The receptionist has excellent people skills. She was super friendly and helpful. But when I got into the doctor it was a different story. I had several foot problems I needed to address and she said she only wanted to know my worst one. I was a new patient so I figured I would have a little extra time carved out to go over things that were wrong. Not only was I in and out in 15 minutes (including pre-doctor), but the doctor was super-rushed (I was the first patient and I came in early), never looked me in the eyes, and kept interrupting me (like, a LOT). I never felt taken care of and I definitely won't be back.

Do not recommend…read more This is the first time in my life I have ever written a review. I made this Yelp account to write this review. I don't know if I am doing this correctly, but I would honestly advise against using Sterling. I made an appointment months in advance because I was struggling with depression and wanted to pursue getting antidepressant medication in addition to diet, exercise, and therapy. I confirmed my appointment two days in advance, signed my forms digitally, and was glad about getting help for my condition. They responded to my confirmation with an additional message, so my confirmation was confirmed. Thirty minutes before my appointment, they let me know it had been cancelled. I called the office to ask why, and perhaps reschedule. I get it. Sometimes physicians get sick or have a family emergency. That would have been totally okay and I could have done the appointment another time. The receptionist pretty rudely informed me that my would-be psychiatrist quit a month ago, and that she was no longer with Sterling. I told her that was a bit confusing for me as the patient, because they still confirmed my appointment. She responded to this negatively as well, and when I asked about scheduling with another physician, she said that would be not likely or not possible because Sterling only has one psychiatrist and he is far too booked up. I really needed help with my depression, and I wish that Sterling hadn't given me what was basically a fake appointment. I also wish they weren't so rude when I was following up looking for care. If I had known my physician quit, or that the appointment wasn't happening, I could have gotten treatment somewhere else. Now, I am still in need of medical advice regarding my depression, but I'll likely have to wait a few more weeks to get advice somewhere else while my condition worsens. I can't speak for every physician or every patient experience, and I am sure that Sterling has some great physicians and patients with great experiences. However, my experience was pretty bad. My advice would be to either get psychiatric care somewhere else, or to pick up the phone and call to confirm appointments, because they'll apparently mislead you about availability and confirmation through both text and email. Thanks.

I love Dr Sanders. I've been going to him for years, and he's kept me alive a couple of times when…read morethings got real bad. He doesn't yell at me when I've been bad, like when my cholesterol gets to high, and he praises me when I do good. But, the shot in my heel today really hurt! lol

Excellent doctor!!!! Staff are soooo friendly and helpful! Dr is very very knowledgeable and…read morecaring! If I have to have a foot surgery he will do it!!! Thank you dr Nuss!!!

Though I have major foot problems they made my visit the best it could have been…read more The comfort in knowing that I am in such good care make the procedures have to go through much more easier knowing that my feet are in good hands! Thank all of you.

I cannot say enough about the great hands I was in with Dr Tlapik and her staff. They were so down…read moreto earth and comforting during my delicate situation. They are good people not just a medical experience.

So I am on the road ten months out of the year and needed to see a podiatrist while in Nashville. I…read morecalled and explained my situation that I needed to be seen and would never be back to there office. They never explained any cost to me after saying they would work with me. So 120 for new patient then X-rays because the doctor insisted and bang 240 total. Wouldn't recommend this place ever.