Went for an ingrown toenail and I will say the NP and DR were phenomenal. My issue is their billing…read moreteam. One, how are you going to quote me $87 for my final bill but send me a bill for $172 - ummm wth....Also, snuck in a "finance charge" when I did not finance anything- again wth ...I am not sure if that is even legal as I did not agree to that regardless if I was late (I was waiting for my HSA funds to load). Regardless, its a shame because of the wonky inaccurate overbilling, I will not return.

I am a retired Recovery Room critical care RN. I worked with Dr Richelle Day for many years. She is…read moreexcellent. I got on here to comment on her staff. I am in the waiting room and listening to those behind the glass talk and interact with patients (and each other) both in person and on the phone. They are amazing - so caring, helpful, upbeat and polite! I have sat in many offices including my primary care's office where that is not the case. Their location on here is wrong. It has changed and for the better. So much easier!

Dr. Schuler has been a life saver for us. Last week I had an extreme flare of plantar fasciitis and…read morethe office worked me in the same day I called. We had a trip to Disney planned in less than 2 weeks so needed a fast pain relief option. I was seen immediately and Dr Schuler gave me a cortisone injection that same day. Unfortunately after the appointment I further injured my foot and had to call Dr Schuler after hours on Friday. She offered to meet me on Saturday outside of office hours. On Saturday she ran new x-rays and discovered a small stress fracture. She immediately fitted me for a walking boot and gave plenty of instructions for how I can heal as much as possible and how we can still take our trip in a few days. Her confidence and expertise helped calm my anxiety and less than 24 hours later the pain is already starting to subside. There aren't many doctors who will give you their cell number to call after hours, and there are even fewer who are willing to take time out of their weekend to meet you and handle your injury quickly and efficiently. This office isn't a brand new huge high tech busy office with 6+ doctors. But there are two people (Dr Schuler and her assistant Rose) who truly care about their patients and are willing to do what it takes to literally get them back on their feet.

I think most of the time with doctors I am fairly easy to please, but I am very disappointed with…read morethis place. The receptionist has excellent people skills. She was super friendly and helpful. But when I got into the doctor it was a different story. I had several foot problems I needed to address and she said she only wanted to know my worst one. I was a new patient so I figured I would have a little extra time carved out to go over things that were wrong. Not only was I in and out in 15 minutes (including pre-doctor), but the doctor was super-rushed (I was the first patient and I came in early), never looked me in the eyes, and kept interrupting me (like, a LOT). I never felt taken care of and I definitely won't be back.

About a month ago, I saw Dr. Rateif for pain in my right heel. He diagnosed me and gave me very…read morethorough and clear instructions (he discussed them with me and then gave them written as well). He also gave me a shot, a brace, and told me to come back for a follow up in one month. When I went to check out, the lady behind the desk looked confused, told me one total, went to speak to another person, and then came back and told me a different amount owed. Fast forward three weeks later, I was still having a lot of pain in my right foot plus new onset swelling and pain in my left foot so I called to see if Dr. Rateif could see work me in earlier. I was thrilled when they worked me in first thing in the morning, the very next business day! When I hobbled in barely able to walk, a lady called me back and told me that there had been some kind of mix up and that Dr. Rateif was actually out of network on my insurance. I told her that I had checked with my insurance and was lead to believe that AFAA accepted my insurance and offered max savings to boot. I was informed that only ONE doctor in the practice accepted my insurance and he was not in the office. I could see Dr. Rateif that morning but would have to pay $200-$300 (and oh yeah "you have to pay out of network price for your last visit"). I hobbled right back out, cried in my car while wondering how I was going to make it through my 12 hour shifts that week (Answer: IM Toradol) and then drove home. TLDR: Dr Rateif was great but apparently not all of the doctors in the practice accept the same insurance. Do NOT take their word for it. If you do go see them, call your insurance and verify that the SPECIFIC doctor that you are going to see accepts it.

Two year ago i was suffering from plantar fasciitis and got treatment at AFAA from Dr. Frankfather…read more3 month later i was running, hiking and playing golf again. 6 month later i ran 2 5K's races Thanks to AFAA

I don't think ANYONE likes going to the doctor, but I really don't mind my appointments with Dr…read more Nicholls. I began going to his office with foot pain after one regular GP had thought I had a stress fracture. I quit running and began yoga, and shortly after that my foot pain had returned with a vengeance! (I later found out it was Morton's Neuroma of both feet!) I made an appointment with Dr. Nicholls because his office is nearby to my work office and the appointment was within days of my initial phone call. The office workers are ALWAYS happy/smiling (which is awesome!) and so helpful. Out of the 6+ appointments I've had in the past 4 months, I've only had to wait more than 5 minutes to be called back one time. Dr. Nicholls is very kind and is the kind of doctor that won't automatically resort to surgical procedures. We've been working with my feet for 4 months now, and although they aren't completely fixed, he's definitely helped me out a ton. Thank you Dr. Nicholls!

Great experience with Dr. Nichols office. After suffering with foot pain for quite sometime, i…read moreneeded help. Set an appointment and was seen 4 days later. Upon arrival I was greeted and filled out the standard paperwork you'd expect. 5 mins later I was brought back. He was able to identify my pain systematically (Mortons Neuroma) and gave me suggestions on how to address. After 2 treatments I can report significant improvement. This is how a doctors visit should be. No nonsense, efficient, professional and friendly. Highly recommend.

I went to Dr Tlapek because I had plantar fasciitis. During the appointment, she recommended…read morecustom orthotics which are not covered by insurance. Because my feet hurt so badly, I agreed to the orthotics and paid hundreds of dollars out of pocket. When I received them, they were hard as rocks and made my plantar fasciitis pain much worse. I quite literally could not walk more than 5 feet without excruciating pain. When I took them back to Dr Tlapek, she told me that they weren't for plantar fasciitis. I was understandably very upset as I was led to believe they would help with my pain. No other relevant foot condition requiring orthotics had been discussed at my appointment. I was so outraged that Dr Tlapek refunded me half of the cost of the orthotics and kept them. It was all she was willing to do. I never went back. I was going to let it go and chalk it up to a lesson learned, but today, eight months later, I received an additional bill from her office. I'm infuriated. She should really have the sense to not bill me after duping me out of my money.

I love Dr. Tlapek! She is excellent and caring and pricing is fair. It's convenient and Donna, her…read morereceptionist makes it fun calling to schedule and going. She always says, " Thank you for calling us." I appreciate being appreciated.

I had a bunionectomy with vulgus on 9/29/23. Dr. Cockrell did outstanding work with my surgery…read more Just 3 months post op and my foot is able to resume my favorite sports activities! He gives his patients ample time for discussion and is extremely professional. You will receive quality care and no awful surprises!

Fantastic visit! My daughter had an ingrown toe nail. Another office said it would be a month…read morebefore an appointment. Called Dr. Cockrell's office and Debbie was able to work us in quickly. My daughter was nervous and Dr Cockrell was nothing but patient as she worked up her courage. After the initial numbing she was completed comfortable and even wanted to watch! So grateful to have found Dr. Cockrell's office!

Dr. Mendoza has been treating me for several years now and I have always been grateful for the…read morecourtesy of all of his staff, his professionalism, his expertise and level of treatment/care. Appointment times are always in a timely manner. I highly recommend his professional care. Frank V.

Dr. Mendoza was WONDERFUL at diagnosing my Morton's Neuroma and performing the surgery. Dr. Daniel…read moreMendoza has a great bedside manner and my surgery was highly successful.

Got us in same day. X-rays in office and all work completed quickly. Helpful and knowledgeable…read morestaff made a smooth visit

Beth JuhlBeth Juhl 6…read moreminutes ago The doctor that I saw in Mt Juliet was very professional and very good, but the billing staff is horrible! I saw the dr on 4/12/19 and paid my $50.00 copay. Fast forward to the end of the year and my flexible spending account would not accept the documentation I had to reimburse me my $50.00. I called the office and asked them for more documentation so I can be reimbursed my $50.00 and a new invoice was sent to me (sent that in and received my reimbursement from flexible spending). Fast forward to February and I received a new bill for $50.00. I figured it was in response to my previous inquiry for a new statement for flexible spending and i ignored it. In March, I received another $50.00 invoice and called the office to inquire why. I was told that I should have paid two $50.00 copays on that day, so I still owe them $50.00! ALMOST A YEAR LATER?!?! I am now past the point of being able to claim the second $50.00 copay on my flexible spending account. It is ridiculous that a company can operate this way and no matter how good the dr is, the billing cost me a loss of $50.00! Leigh offered me a 55% discount on that bill, which obviously I took, but I shouldn't have been held responsible for THEIR ERROR! I should also mention that during my phone call with them, she tried to put their error back on me, because I supposedly should have known that I would have two $50.00 copays for one visit! Because of the failure of the billing department, I DO NOT recommend this business!