Dr. Sheckter has been my primary care physician since I moved to Seattle almost 7 years ago, and I…read morecan't say enough good things about her. This is coming from a guy who's dad was his primary care doc for many years, too. She has my complete trust, and she is genuine in her care. The same goes for Dr. Friedman, who I've seen a couple of times while Dr. Sheckter was out. Barb is also a really caring and wonderfully constant presence in their office. I was in horrible shape and was in line to have terrible heart disease, high blood sugar, high blood pressure, etc etc etc. This team If you're looking for quality care that's genuine, this is the place to go.

I started seeing Dr. Sheckter in 1992 soon after my diabetes diagnosis. I had no idea on that first…read morevisit what a fortunate relationship I had just entered. Only much later did I really learn how important it was that she knew enough at the time to run the test for the specific type of diabetes that I had. In 26 plus years I have had so many needs for her expert care or referrals to other medical specialties. I also cannot say enough good things about the other caregivers that she has referred me to. I have certainly put Dr. Sheckter to the test of all of her knowledge with my laundry list of ailments, yet she passed all the tests. First, she listens well. Second, she always has the knowledge to make the correct answer. This might mean knowing when the specialist needs to be called in. Third, she clearly communicates what needs to happen next. I come from a family of medical professionals and have first hand knowledge of what excellent treatment looks like and this is it. The whole office experience is intimate, friendly, and just plain first rate. M.T.

I've been seeing Lucy Hwang since 2015, and she has been great! The reason why I start to see her…read moreis that I was living in U district and she can speak Mandarine which can be useful for me as I don't know most medical terms. Lucy just helped me with my pap smear this January annual check, and I have to say, this time is so much better than the one I did in UW Hall Health Center.

The best doctor visit I've ever had. She's totally non-judgmental (I'm part of an alternative…read morelifestyle that effects my medical needs) and really cared about listening to my concerns, explaining anything I needed explained until I understood it. When I mentioned my family members (also patients, but it was my first time there), she quickly recalled who they were and spoke knowledgeably about them. UWMedical also does a thing where you can get test results online and email with the doctor if you have any questions; this is very convenient.

I love Wise Patient's model and everyone that I have ever worked with at this clinic. I referred…read moremy mother, who was reluctant to pay monthly. She told me that this was the first time she had EVER felt "heard." She is 91. That is a LONG life of doctor's visits. I can't say enough about this practice! I could not recommend them more highly. This is how care should be.

Wise Patient left me unsafe, gaslit, and nearly hospitalized. They advertise excellence and lack…read morebasic competence. I began working with Janna Cuneo as my PCP in 2019 and followed her to Wise Patient Internal Medicine in 2022. She praised the clinic's model. The website promised coordinated care, same-day access, unhurried visits, and expertise in gender medicine. I was rural, disabled, and medically fragile, so I trusted her. That trust harmed me. The decline starting in 2024 was catastrophic. My blood pressure, critical with diabetes and kidney disease, went unmanaged for months. I repeatedly shared logs and asked for adjustments but was told to wait weeks or more. When she was away on one of her many unplanned extended leaves, I messaged her colleague, who immediately recognized and corrected the danger. BP management is basic primary care. Failing to control it shortens my lifespan. Prescription chaos was constant: refills late or wrong, doses increased by 50 percent when we had discussed 10, controlled meds in the wrong formulation and sent to the wrong pharmacy, leaving me without them during flares. In late 2024, I waited weeks for my estrogen refill only to learn she had prescribed unsafe oral progesterone, contraindicated given my family history of clots. These were life-and-death mistakes. In January 2025, I scheduled an appointment to align prescriptions with a new pharmacy and start a prior authorization for a med that keeps me out of the hospital. Despite my planning and over ten follow-ups, prescriptions still went wrong, and I ran out of several meds for a week. They didn't even start the prior auth for 2+ weeks. Staff brushed it off, suggesting I use GoodRx or skip the meds, as if they were condiments. In reality, I was left without life-sustaining medication. It was not just meds. This clinic bungled lab orders, referrals, and disability paperwork. I had to act as project manager to survive. Coordination, supposedly their strength, was nonexistent. Access was another broken promise. Messages often went unanswered for more than a week, sometimes not at all. I ended up booking monthly appointments just to force accountability for labs, prescriptions, and pharmacy info. Even then she failed to show up. In May, during a flare that nearly hospitalized me, she no-showed one visit without apology, canceled another last minute, and called an hour late to the third, rushed after hours, and mis-ordered my meds again. When I documented errors, she falsified notes with "as we previously discussed" about things we never discussed. At the same time, she blurred boundaries with her constant "friend" routine, using fake intimacy to deflect from the harm. This was manipulative, not care, and it deepened the betrayal. When I escalated to Sam Warren, the clinical director, his response was worse. After Janna no-showed me, he did not hold her accountable. Instead he asked me, a disabled patient in crisis, for advice on "best practices" for running his clinic. When I later formally requested reassignment to a safer clinician with interim coverage, his response was silence. No reply, no acknowledgment, not even basic decency. A clinical director who ignores documented patient harm is complicit in it. The impact was cumulative: unmanaged blood pressure, destabilized hormone care, lapses in critical medications, near hospitalization, wasted energy, and emotional harm from being gaslit by people I trusted. Janna loved to talk about "the system," how broken it was, how she was protecting me from it. The truth is that she was not protecting me at all. She became another cog in the system she criticized, incompetent and dangerous. Sam Warren's silence sealed it. Wise Patient claims all kinds of things. What I lived was chaos and abandonment. Behind the glossy promises, Wise Patient is unsafe and unaccountable.

Save yourself the stress and see a doctor elsewhere. As a new patient for only 2 months, I've had…read moreso much frustration with this office that I'm now searching for a new doctor! First, they don't return phone calls. I called their office manager, Roger, 4 times about the medical assistant not following through with processing my prescription with Medco. Instead of getting my medicine FREE from Medco, my mail order insurance, I've had to pay $10 every time I've had to go to a local pharmacy. His explanation was that Monica was no longer with the clinic and David would process it. So David assures me it's been done. Yet, Medco was never contacted and has nothing on file for this med. Called office to ask why no one is calling me back or following through on my medication order, and was told "they're in training for a new computer system and will call you back" - um, 2 weeks later still no call or contact for Medco. Guess they're too busy with office computers and whatever to care about their patients! If you want an uncaring staff who doesn't give a #### if you're out extra money and hassle from being ignored, then this is your clinic :((

This is a terrific group of primary care physicians! Very friendly, professional and easy to…read morecommunicate with. I would recommend this place to anyone who needs a primary care physician. It is very handy to have them linked in with the Swedish Medical Center and their wide network of providers.

I went to see Dr Sharma for a suspected UTI. She was kind, compassionate and smart. She took the…read moretime to explain to me what might have caused it and during the visit we got my positive lab results and I am on my way to recovery. She spent a lot of time with me and treated me with great care. I liked how straightforward she is.

My mom went into her usual check up appointment today and the topic of her stage one melanoma came…read moreup, and Dr. Sharma responded with a very insensitive and disrespectful story about how one of her other patients also had stage one melanoma but it spread to their lymph nodes and they are very ill now. My mom is waiting on a test to come back for if it spread to her lymph nodes or not, and a remark such as this clearly had no thought behind it and scared my mom causing her to come home in tears. If you want to be a family medicine doctor you must have the ability to read a situation and have compassion and optimism for your patients, not blabbering about staying humble and how you don't know what could happen tomorrow. Sure, English isn't Dr. Sharma's first language and maybe she doesn't understand the connotation of what she was saying, but even so, to bring up such a thing to a cancer patient is utterly moronic and insensitive. I would not want to have serious conversations with a doctor like this, frankly I'm surprised she is a doctor at all. Such carelessness and idiocy are not traits a doctor should possess. This isn't the first unpleasant experience my mom has had with Dr. Sharma, during multiple appointments she has seemed to be talking in a nonsensical way, bringing up completely irrelevant topics, and even making numerous comments on my moms weight (she's on ozempic). I would not recommend Dr. Sharma for future appointments.

Joan Olsen, M. D. is on outstanding internist. I am so grateful she was my primary caregiver when…read moreI lived further north in Seattle. I wish she were my doctor now.

I saw her about 5 times as a general internist/primary care. She barely spent a moment talking…read morewithout typing away on her lap top. I have since been diagnosed with CE/CFS and told her over a course of 3 years that something was wrong, that I was exhausted all the time, she had no suggestions and seemed to look at me with no answers, or good referrals.

I was blown away by how bad my experience was. I went on two separates occasions and have since…read morecancelled my membership due to Mary Brummitt, NP. Mary failed to review my chat & labs was an extremely poor communicator, was unable to answer simple questions about birth control options, failed to complete a wellness check, and when I went to the pharmacy to pick up a birth control prescription was shocked to see she had also prescribed a medication that was never discussed (how?). I worked in the medical field for -10years, and can't believe this person can practice medicine. Super disappointing.

I've had several issues with the awful billing/admin team. Most recently, they sent a bill to…read morecollections even though I had a credit on my account from previous over payments. The billing team refused to explain what was going on, refused to listen to me, became extremely rude, and generally treated me with an awful attitude. I don't trust this company any more, which is a shame- my GP is great, but I'm not going to risk my credit score to work with this deeply incompetent, callous company.

Good quality of care, expertise, and efficiency in getting patients in and out of there. Nice they…read morewere open when my normal primary care wasn't.

Amazing and prompt medical care and compassionate providers can be found here. The doctors are top…read morerate and the entire staff works together.