Dr. Sheckter has been my primary care physician since I moved to Seattle almost 7 years ago, and I…read morecan't say enough good things about her. This is coming from a guy who's dad was his primary care doc for many years, too. She has my complete trust, and she is genuine in her care. The same goes for Dr. Friedman, who I've seen a couple of times while Dr. Sheckter was out. Barb is also a really caring and wonderfully constant presence in their office. I was in horrible shape and was in line to have terrible heart disease, high blood sugar, high blood pressure, etc etc etc. This team If you're looking for quality care that's genuine, this is the place to go.

I started seeing Dr. Sheckter in 1992 soon after my diabetes diagnosis. I had no idea on that first…read morevisit what a fortunate relationship I had just entered. Only much later did I really learn how important it was that she knew enough at the time to run the test for the specific type of diabetes that I had. In 26 plus years I have had so many needs for her expert care or referrals to other medical specialties. I also cannot say enough good things about the other caregivers that she has referred me to. I have certainly put Dr. Sheckter to the test of all of her knowledge with my laundry list of ailments, yet she passed all the tests. First, she listens well. Second, she always has the knowledge to make the correct answer. This might mean knowing when the specialist needs to be called in. Third, she clearly communicates what needs to happen next. I come from a family of medical professionals and have first hand knowledge of what excellent treatment looks like and this is it. The whole office experience is intimate, friendly, and just plain first rate. M.T.

The best doctor visit I've ever had. She's totally non-judgmental (I'm part of an alternative…read morelifestyle that effects my medical needs) and really cared about listening to my concerns, explaining anything I needed explained until I understood it. When I mentioned my family members (also patients, but it was my first time there), she quickly recalled who they were and spoke knowledgeably about them. UWMedical also does a thing where you can get test results online and email with the doctor if you have any questions; this is very convenient.

I've been seeing Lucy Hwang since 2015, and she has been great! The reason why I start to see her…read moreis that I was living in U district and she can speak Mandarine which can be useful for me as I don't know most medical terms. Lucy just helped me with my pap smear this January annual check, and I have to say, this time is so much better than the one I did in UW Hall Health Center.

Save yourself the stress and see a doctor elsewhere. As a new patient for only 2 months, I've had…read moreso much frustration with this office that I'm now searching for a new doctor! First, they don't return phone calls. I called their office manager, Roger, 4 times about the medical assistant not following through with processing my prescription with Medco. Instead of getting my medicine FREE from Medco, my mail order insurance, I've had to pay $10 every time I've had to go to a local pharmacy. His explanation was that Monica was no longer with the clinic and David would process it. So David assures me it's been done. Yet, Medco was never contacted and has nothing on file for this med. Called office to ask why no one is calling me back or following through on my medication order, and was told "they're in training for a new computer system and will call you back" - um, 2 weeks later still no call or contact for Medco. Guess they're too busy with office computers and whatever to care about their patients! If you want an uncaring staff who doesn't give a #### if you're out extra money and hassle from being ignored, then this is your clinic :((

This is a terrific group of primary care physicians! Very friendly, professional and easy to…read morecommunicate with. I would recommend this place to anyone who needs a primary care physician. It is very handy to have them linked in with the Swedish Medical Center and their wide network of providers.

This review is for the pediatrics only. We love this faculty and are surprised by the number of bad…read morereviews. I'm so sorry those families had those experiences! I'm adding this review for another experience. My two kids have been coming here since birth on the recommendation of a friend. At this point, I think we've seen all of the doctors and had excellent medical care. My concerns are listened to with kindness, empathy, and understanding. Everything is explained in a respectful way. We've been there for colds, viruses, alllllll the Covid tests during the pandemic, broken bones, pneumonia, mental health concerns, and more complicated problems. There is an in-house xray machine, radiologist, bloodwood, vaccine clinic, and probably more. The front desk staff have been friendly. The lobby and medical rooms are clean and comfortable. The location is easy access and we love grabbing lunch or coffee after a doctor's appointment.

Great health care by Dr. Garrett Thompson at Virginia Mason Franciscan Health-University Village,…read moreSeattle I would like to give five stars for my experience with internal medicine physician Dr. Garrett Thompson over a number of appointments. Dr. Thompson is a stellar example of the new breed of physicians --knowledgeable, thorough, personable, compassionate, patient, kind, and striving to include the patient in the pros and cons of choices for care, all the traits one hopes for in an excellent physician. Bravo!

New patient. Left my ID at home, foolishly. I offered to go and get it, and gave them a credit…read morecard with my picture on it in the meantime. Sat and waited for an hour. Friedman strode in looking harried and asked "What are you here for today?" with a puss on his face. Before I finished answering, he interrupted with "Look, I can't see you without an ID." I said "I told the receptionist I could go get it. I live about two blocks away." "If you're not happy with the care, you can go somewhere else." So I did. Very strange and unpleasant interaction. My fault for not having an ID, but what an A-hole. Best I can figure, I was labeled suspicious for not having my ID and shown the door. He also wouldn't give me my chart when I left. Not recommended.

The last time I'd classify one of my doctors as "good" was when I was a kid and my family practice…read moredoc was a marvel. Engaging, patient, unhurried and knowledgeable. Sure he once broke both legs jumping off a boat into 4' deep water and getting medical advice from a dude with giant casts on both of his legs was a little suspect, but I digress. Since that doctor I've had a long string of managed care zombies. Every single one has made a snap judgment based on the first symptom or two they heard and hustled me along. I had one doc say "You need to lose some weight" based on my BMI, not bothering to note that I was at the time a bodybuilder with single digit body fat (his advice would be correct nowadays, but again I digress). Dr. Friedman, who I chose totally at random as the nearest doctor who took my insurance, has been an unexpected joy. He's very kind, listens to his patients, doesn't rush you at all and seriously knows his stuff. He has also worked in the area for a very long time and has extensive connections in the local medical community. I've gotten a couple of referrals from him and they both worked out wonderfully. To be fair his office is a little dated-feeling and could use a facelift, but that hasn't affected the quality of care I've received at all. I'd much rather have a great doctor with a 70's-feeling office than a mediocre doctor in a state of the art facility, which seems all too common these days.

This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

Jeannie at the front desk is a gem - she is so kind and helpful. The doctors there are wonderful…read moreand every time I walk out of there for whatever ailment I have come for - cysts, tennis elbow, allergies, sinus infections, and a broken arm - I have left feeling considerably better. Miraculous results - every time I visit.

I have been coming to this clinic for over a decade and have always received an excellent quality…read moreof care. Dr. Yun Xiao has recently taken over the business and she has given me amazing care that has significantly reduced the frequency and severity of my headaches and migraines. Dr. Xiao is a great listener and always has helpful suggestions for remedies that will help me feel better. Whether that is nutritional, herbal/supplemental, ice/heat therapy, or lifestyle changes, her recommendations are helpful and backed by experience and extensive education. I highly recommend Dr. Xiao and Wedgwood Acupuncture. For those of you who are interested in acupuncture but worried about the needles/pain - please try it, because you'll find that regular care over time improves your symptoms and most of the time you can't even feel the needles, it's that gentle.

Had my appointment canceled or moved 3 times. Predatory practices here. Don't go here.read more

I wish all healthcare facilities looked and felt like this! I feel heard and supported and I am…read morebeginning to feel better after three years of struggling and countless efforts. Thank you for your commitment to whole body, mind, and spirit healing! It is a blessing to have you in Seattle.

Have been having a horrible time with access to care at VM throughout 2026. They are undergoing a…read moreportal transition causing a complete cutoff of access to providers except through an 800 number - have been on hold for over two hours cumulatively in two days without being able to get through for prescription refills or scheduling. Was bad enough I was in the car on the way to the office to try to talk to someone about a necessary refill when I did get through after 20+ minutes on hold and now unsure we will get in time.

I don't post this 1 star review lightly.  In my opinion, Virginia Mason represents the lowest…read morequality of care of any medical provider I have experienced.  I'll share an anecdote to help others avoid making the mistake of choosing Virginia Mason. In January 2020, my 2 year old son was having distressed breathing (he would later be put on oxygen and have his lungs cleared).  We went to Children's ER and the lobby was packed full of kids with similar symptoms and it would be hours before he would be seen.  We drove a few blocks to Virginia Mason to see our pediatrician, Dr. Liana McCabe.  In the lobby, with our son barely able to breathe and my wife and I in tears, we were told to basically bugger off.  Our pediatrician was 50 feet away, seeing about her standard scheduled appts and refused to even come out to see our son. No nurse, no doctor would take even 30 seconds to see our son who was experiencing a serious medical crisis. I will NEVER forgive Dr. McCabe or Virginia Mason for this. "The Virginia Mason Institute, part of the Seattle based Virginia Mason Medical Center, are experts in lean healthcare".  Yes, great idea; model how you provide care to children off the same principles used for manufacturing widgets... You are not a patient at VM, you are just a $ and they will not take 2 minutes of their time to potentially save your child's life. I have never had such conviction about anything in my life; Virginia Mason is the absolute worst provider in an industry rife with problems.  They are at their worst when you need them the most. Please, please for your child avoid Virginia Mason.  I say this from the bottom of my heart.