I've tried to call them repeatedly phone is always busy and nobody answers. So I drove to the…read moreoffice to go in person and they told me they could not take me in although I had a referral from my primary care doctor the worst service I've ever seen or been subjected to. Just awful experience I don't know what to do or who to go to.

My Grandmother sees this man, and she has been instructed to eat and drink certain things that are…read morehorrible for the exact thing that you're now telling her to swallow a bunch of pills to fix. Would you lose some kickbacks from the big pharma team if you suggested healthy foods and supplements that NATURALLY assist with her conditions? What she has been told to consume is absolutely asinine. I will not go into specifics because I don't want her to have any trouble over it, but something needed to be said. Prescription pills have their place, but when a healthy lifestyle change, natural supplements, and being mindful about what you eat (definitely not the foods you suggested) can possibly fix the issue, have a conversation with the patient! Again, I know that intervention is necessary sometimes, but when it's not life threatening, try to help your patients make better choices and truly improve the quality of their lives. Thanks!!

Have been patient for 35 years! Great Family Practice,but unfortunately recent changes effective…read morethis month this practice will be strictly FHCP! Searching for new Primary Care Physician reluctantly!

We have been at this office since July 2023. They've had alot of staff changes since we first…read morestarted going. The care was adequate, until my husband had a stroke and needed a number of referrals and prior auths. The person in the office was completely incompetent, sent the Speech Therapy referral to a place that didn't even do Speech Therapy! She faxed three of the referrals to the phone numbers, refused to confirm the fax numbers. Even yelled at me that she wasn't going to fax one of the referrals anymore! She was faxing to the phone number! I had to hand deliver those three referrals. One of the Drs was in Jacksonville. The current Dr there, Dr Prichette, is condescending, judgemental and doesn't listen. There appears to be a big turnover in staff because everytime we go, there's new people in the office. The new people are not friendly, have big time attitude. Not going there anymore. There is absolutely no reason to put up with incompetence! Changed my PCP already.

I went in for my once-year checkup including getting my blood works done in their office as a part…read moreof the annual physical. They scheduled me to pick up the test result in a week. I didn't see dr Shoemaker, his nurse gave me the result. Later I was shocked to find out besides billing me for the annual checkup, they also billed me for picking up the result as a doctor office visit. It's a fraud that the office billed my health plan for an office visit when all I did was pick up my blood test result, I never saw my physician. I chatted casually (not seeking any medial helps) with the nurse that I was nervous about the blood test, then they bill me for anxiety visit. If so, how come the doc didn't even come out to see me??? I am reporting them to my insurance company and the agency for fraud.

I would give Dr. Shoemaker and his business, Ormond Medical Arts, a zero, if that were available…read more My husband and I went there for years and never saw Dr. Shoemaker; instead, we dealt entirely with this staff. When my annual mammogram showed something concerning, they did a needle biopsy. Shortly thereafter, late on a Friday afternoon while we were getting to go out to dinner at a fine restaurant to celebrate our anniversary, we get the call. At 4:30 pm., I am told by his office staff that my biopsy tested positive for cancer. If that doesn't rate a visit from the doctor, nothing does, but no, by phone, on a Friday with no possible way to call anyone else or even do any research. "Cancer" was all she told me, completely ignoring any details in the pathology report, which I later found out indicated an in situ, "stage 0" lobular vs. a metastatic, stage 1 ductile cancer, which is far more serious. Besides that, it was tiny, at about 4 millimeters. The only detail she gave me was "cancer," and that I'd need some combination of surgery, chemo and radiation. When I eventually found a surgeon and asked if this is how his practice would have treated it, no meeting, a phone call from an assistant and no detail, he said, "Absolutely not; we would never treat a patient that way!" I needed a lumpectomy and nothing more. I asked why I had never even met Dr. Shoemaker, one of his assistants told me he was never in the office. I wrote him a letter, thinking that was the only way to contact him. And guess what! His wife answered, not the doctor. She told me the assistant had done nothing wrong and that the doctor was frequently in the office. There was no explanation as to why a cancer diagnosis did not rate a conversation with the mysterious Dr. Shoemaker. My husband and I found another primary care physician and never went back.

Just moved to Fla and was told about Complete Health. From the receptionist, medical assistant to…read moreour NP our experience was very positive. Ashley our NP is amazing The quality of care and compassion was excellent.

Dr. James Brown is outstanding, trustworthy, and takes his time to provide answers to questions.read more

Wonderful & honest medical care I am holistic and she…read morerespects my choices for medical care. I am grateful to have her as my doctor.

Dr. Girard is great! Takes her time with you to address all your questions, needs and concerns but…read morethe wait time (to see either doctors) when showing up for your appointment is ridiculous. I have NEVER been seen at or even near my appointment time or even taken back to a room to be pre-assessed by the PA. My appointments are only to get medicine refills and should be very short but have never been shorter than 1.5 hours (that's on a good day!!) and 99% of that time is the wait time in the office. My time is just as valuable as the staff here- they need to work on time/appointment management.

Had leg taken in February and referred here for pain management but they refuse to see me because…read moremy disability hasn't taken affect yet and I am short 5 dollars for appt very rude and very uncaring worst place I have ever been and I have been to a slaughter house that had more civility than these people

I had an appointment March 12, 2024 for a shot and opted for anesthesia. I was charged $150 for the…read moreanesthesia. However, they could not administer it. I have called and called to get my refund as no one at the clinic would do it. After 5 calls to billing, I still haven't received my money. They would not connect me to a supervisor. Four of the 5 people I spoke with had heavy foreign accents. It was difficult communicating, as they had trouble understanding my Mid-Atlantic English.

Beware of this clinic is primitive., Not digital come on people invest in your infrastructure this…read moreis 2025. Red Flag!!!!!. Extremely unhelpful, staff., I'm Disabled and they kept giving me hurdles and excuses to make an only game in town HMO appointment. Refused to get my Lab reports from Stanford medical (CA) and no help with analog intake paper work. I switched to a PPO and kicked you to the curb. Shame on you non empathetic, lazy full of excuses people. Kick Rocks

This office is tops! To start with every time I call, Shelly is a doll! The check in and check out…read morestaff is always patient with me when I have extra needs or have a scheduling conflict. Damien, the nurse practitioner, is kind and caring. He is fantastic at answering all of my questions and giving me extra details to help me with my journey. And Lori is really helpful for me also.