A real mensch. Extremely trustworthy. And out of the 6 wealth investment managers I interviewed,…read morethe sharpest about the market, taxes and best advice. Really concerned about understanding your philosophy and working with you

Jonathan Karelitz was our financial "advisor" who sold us into a REIT without disclosing that we…read morewould NOT be able to get our money out when we wanted to, like other REITs or investments. He then lied and said he told us that was a possible outcome. WHY IN HELL would I EVER invest in something where my money is trapped, and I can't get it out. Especially when the investment was tanking. My suggestion...GO ELSEWHERE!

I have been working with Julian Morris for almost 10 years, and would describe him as a kind,…read morethoughtful, responsible, and knowledgeable financial planner. He works hard to ensure his clients make the right decisions to enjoy the present and prepare for the future . I trust him implicitly with my finances, and would encourage others to do the same.

I used to work for a major credit card company that had an affiliated financial advisor consulting…read moregroup and I had grown accustomed to the 'used car salesman' consulting approach to 'financial coaching and advising', which is, 'I'll ask you a few questions and then you listen to me tell you what I know about financial planning". The experience has been refreshingly different while working with Frank. He asks questions, listens, and re-states what he hears which gives me a chance to find out what exactly I hope to achieve in retirement. It's sort of a "financial therapy" approach which gives me confidence that the choices I make are best suited for my overall 'well-being'. Holistic financial planning is how I would explain it. Very happy to work with Frank. -Nicholas

Dana has been my financial advisor for over 20 years. It's great to have someone who's…read moreknowledgeable and personable, and who I can trust. He guides me on financial matters and gives me peace of mind. He and his staff always have the client's best interest in mind. I highly recommend Dana and the services provided at AFG.

Dana was extremely professional and knowledgeable, always quick to respond to any questions or…read moreconcerns that I had. He went above and beyond to ensure that I was well informed regarding my finances. I'm very happy with the service that he and his team provided.

Steven Burman and I have worked together on and off for the past 12 years, strategizing how best to…read moreimprove my credit. Whether it be consolidating and paying off credit card debt, bumping up my score or refinancing my mortgage at the right time, Steven's expertise and knowledge greatly helped me along the way...

Matthew Goldwasser is the consummate professional. He is highly-educated, with relevant licenses,…read moreand is extremely ethical. He researched the options for my life insurance application. Then he explained the pluses and minuses of each strategy. I was easily able to voice my approval for Matthew's "top pick". I was so satisfied that I referred Matthew to my younger son after he got married, and he too became a client. In addition to getting good value for my life insurance policy, I also have "peace of mind", knowing that my family's financial security is being protected by such an honest man.

This company's lone commitment is to insisting you're the crazy one in this relationship. Let's…read morebreak it down in two parts. An acquaintance of mine got my wife and I in the door to talk about setting up some long term savings. We had an IRA with another company that wasn't doing well (see my review of the helpless toddlers pushing the buttons over at Stifel), and needed some help. From there the conversation moved to a wildly overkill life insurance policy that really seems like it makes sense at the time, but once you see the actual benefits over time just doesn't. They talked me into selling off a bunch of RSU's to invest in a savings account, and every time I brought up the money the conversation was steered right back to awkwardly weaseling our friends' and families contact info out of us and increasing our already beyond overkill insurance policy. In fairness, when they eventually took over my wife's IRA it did immediately start making gains (because even an insurance cult can manage an IRA better than Stifel). Part 2 is their completely insane mailing tendencies. As soon as the policy went into effect we started getting 2 seemingly identical paper statements in the mail a month that contain absolutely no information of any value. No one on planet earth wants this, and when I reached out I was told that they didn't offer paperless statements through their online portal. My tiny credit union had been paperless already for years like everyone else, so this really made no sense to me. Over time the statements got more and more frequent. How that happens with monthly statements is beyond me but we were getting between 2-5 pieces of mail from Northwestern every other week. My paper shredder was barely keeping up with the volume of mail they were sending us. They eventually did allow for self enrollment (without actually telling anyone) of paperless statements, so obviously I signed up immediately thinking that was the end of it. Whew. Nope. The mail kept coming at the exact same pace. 2 statements. Bi-weekly. Plus whatever promotional and other random paperwork they insisted on throwing at me. I'm not even talking about the postcards or token promo materials that you'd get from a Comcast or something. They were sending me STACKS of paper in these envelopes. Just novellas of totally useless information with my account number and fine print. I reached out again, and told NW that I was on the verge of canceling if they didn't fix it. This conversation went on for weeks with their customer service team telling me everything from I never signed up for paperless statements, to telling me that they're not really statements and that I'm just reading them wrong, to telling me that they're legally obligated to send me all these things. And every time I reached back out to counter their excuse they tried to funnel me back to my agent who has no control whatsoever over the mail presumably to spark another conversation of adding more superfluous life insurance to my policy. If you're at all interested in their business prowess consider that they'd probably still be making money off me if this company wasn't at the forefront of my brain every day of the week while I stared at a giant never-ending stack of mail on my coffee table. How are you that unaware that pyramid-scheming someone into an insurance policy and then reminding them of it twice a week every week forever might be a bad idea? Imagine how irritating you have to be as a company to drive someone to cancel a life insurance policy during a pandemic. Just imagine it.

They like to keep me updated on new information. When they come across something that might benefit…read moreme and my family, they give me a call and make sure I am informed of it.

Upon my mother's death I needed to access her assets for the estate. The assets were all going into…read morea trust for my disabled father. I contacted Investors Capital to help me do this. I faxed them the forms they needed and in turn they emailed me the complicated financial forms that I needed to fill out with a 5 page (small script) list of instructions on how to fill out the forms. I am a college educated person and I filled out the form to the best of my ability and mailed them off. Then waited 3 months for a check. I them emailed Investors Capital and asked how long the process should take. They then explained that I should send the forms again. The forms and death certificate were never acknowledged nor returned. Meaning that I could have waited a year and never would have been notified. I then filled out the forms again and mailed in another death certificate and two weeks later received an email form Investors Capital that was simply a forwarded email from the parent company written to him stating that the client forms were filled out incorrect and the forms wouldn't be accepted. (and the death certificate wouldn't be returned) The way this email was written one would assume that the parent company expected the representative to be filling out the forms. Like every financial adviser that I have ever worked with. Not once did the representative offer to help me fill out these forms. He never made any attempt to assist me in anyway other than send me 1 sentence emails. I finally had to have my lawyer deal with him. I can not believe that my 80-year-old mother was involved with a company as heartless and neglectful to their customers as this one. STAY AWAY

I've been with Investors Capital for over 7 years and I have nothing but wonderful things to say…read moreabout the company. Everyone there really cares about the clients they are serving and I would recommend them to anyone.