As a first time renter coming from japan in the midst of a PCS we didn't have anywhere to stay and…read morejust walking in to Mrs. Ashley Nichols' office and told her what we were looking for, we were immediately give a short but fruitful list of 7 properties that met our needs/wants. She gave us tour of or favorite two the same day! Here we are almost two weeks later and she stopped at our new house to congratulate us and gave us a super sweet gift basket, she truly goes above and beyond for her clients.

Wendell Sparrer just associated with the office in Newport News! If you want experience, insight,…read moreand honesty he can't be beat!

I reported a problem to the broker Claire Campbell about a shady deal one of her agents did and was…read morefluffed off and told "oh I'm sure you will sell it" Shaan Khullar approached me about purchasing a property for cash and a 14 day closing and I agreed. He sent over the contract through docusign and we signed it. After several days I asked the closing attorney if they had received it and they had not. Shaan then said he would need to do financing and I agreed. Just as quickly he changed it back to cash but wanted to extend the closing 2 weeks and again I said fine. The closing processor said she still hadn't received the contract so I reached out to Shaan and these are the text I received: "Hey Scott, I just talked to my partner about it and he said that for us to be comfortable on this deal we'd have to be lower on the price since we are taking a risk by renting it out." "We would still be paying cash but I think we would have to be closer to 180" This is $25,000 lower then the agreed upon price for no other reason then what he stated above. Honesty, integrity and good faith are what Realtors stand for and he showed non of that. He tried to coerce a $25k discount for no other reason then greed. I told Mrs. Campbell I would be ashamed to have him represent my brokerage. I will also be reporting this to the Real Estate board and requesting a hearing. In the mean time please steer clear of this business.

Recently my husband and I bought a house and had the pleasure of working with Jon Bourque and Eric…read moreReed, from the Elite 757 Team @ Keller Williams Realty. Jon was our main agent and we liked him right away. Eric stepped in for a week while Jon had to leave for a conference and was equally helpful. The house was a short sale owned by the VA so it took us a while to get it but Jon guided us through the process setting up realistic expectations for the dates that turned out to be quite accurate. Both Jon and Eric were great and made the difficult process of buying a VA property easy. They answered all my questions and concerns promptly and are very personable and easy to work with. It is evident that both Jon and Eric love what they do and are very knowledgeable about working with the VA. I could not have been happier with the service and care we received.

Jessica helped us last year when I reached out to her about purchasing a house. We had some…read moremiscommunication and didn't talk for awhile so we went with a different agent(s). After 2 agents dropped us for being 2 busy, I called Jessica right away and she was so professional. She cares and is always willing to ask. We are working with a different realtor but I always keep in touch with Jessica for input and questions on real estate. She has grown and even read several magazine articles on her and her family. Yes, she can be aggressive but it's meant in kindness and wanting to get you the best deal or house possible. Look to her for the Peninsula to VB. I appreciate her as a friend and if something happens, def will call her in a pinch. Kip

I'm known for long reviews, so bear with me. A little about me, I am a young professional, and was…read morelooking for my first home on a VERY conservative budget within a 6wk timeline with a heavy preference of staying in the VB area. So not the easiest client. I would absolutely recommend Jessica for all your real estate needs! Holy cow, that woman is a dynamite! I was originally working with a team of real estate agents. They felt 'off', I would give them a list of properties that I was interested in and they never explained why they weren't setting up viewings. After about 2wks with them, unbeknownst to me, they transferred me to Jessica. I was truly offput by my interaction with them and was hesitant at first. BUT, I am SO DANG GLAD they transferred me to Jessica! From the moment we first texted/called she was on point, immediately responding back and providing me more information than I expected! She provided me access to her reinmls matrix which, I discovered, my previous agent should have done. Within 24hrs of being set up with her we had a phone conference to discuss exactly what I was looking for, again she was WAY more thorough then my previous experiences! Not once did she show me a listing that was above my price range, or pressure me towards viewing/considering a home that I did not show interest in. Not once did I get the feeling that she was "in it for the commission", in fact it is truly apparent that she is in it for the client! While perusing listings on a Saturday afternoon I saw a few that clicked with me and sent it to her. She immediately responded back and within a few hours, had several of the listings scheduled! Went to see the listings and she gave me her honest feedback on them. Again, showing she cares more about the client then the commission. My very first listing that day was the ONE! I went home after viewing them and within 2hrs, texted her to go ahead with an offer. She walked me through what the process would look like. And that evening, with her due diligence and efforts, the contract with my offer and terms was completed, signed, and sent. The very next day she was able to update me that it was accepted! The following month was full of a flurry of activity and Jessica was on top of literally everything. Again, as a first time homebuyer, there were so many things I did not think about or know...thank god for Jessica making sure to give me a heads up on any and everything! She got me pretty much everything on my wishlist during the walkthrough plus some! And she stayed on top of the seller's agent to get updates and everything I needed even though they were often not as easily accessible. Final walkthrough and closing day, she still was working a thousand miles a minute getting things done for me. My mortgage lender (Tidewater mortgage) called to just check on me. He even commented that he had never worked with Jessica before but he has really enjoyed how on top of her game she is and she doesn't ever quit haha! Even though I closed, there are still a few repair issues that were not completed. Although technically she has sold the house to me, she is still diligently working to ensure that everything is good to go. If you made it this far, congratulations haha! But seriously, go with Jessica...you won't regret it! She made what could have been a very stressful time, the least stressful time imaginable. I didn't have to worry about a thing with her on my side and I am so thankful that I ended up with her. I will definitely be contacting Jessica with my all future real estate needs!

Patience of a saint!…read more Kirk Nelson with Wainwright Real Estate showed me properties within my budget and in neighborhoods that he knew would be safe for me and my daughter to live in. He walked me through the entire process and answered all of my questions as a first time buyer. He informed me of things to look for and be aware of not just how the home made me "feel." I am grateful to have had a kind and helpful agent.

Kirk Nelson with Wainwright helped us finding our first home in Virginia Beach VA. He was very…read moreresponsive and was almost always available for any queries. He also maintain a website that shows the available houses at our chosen area within our budget, this list of available houses is very helpful as sometime the information on Zillow or Redfin may be outdated. We are very happy with his service overall.

Alison made me a homeowner in the EXTREMELY competitive time period we are all in. I started…read morelooking for a home at the end of December and closed on my home at the end of February. I'm super grateful and blessed to have been referred to her. I'm a single mother with a 2 year old and a modest budget. Alison overcame all she needed and helped me achieve my lifetime goal!

I can't recommend Alison enough! She did a fantastic job managing, assessing, and selling our…read morehouse. We were selling from a distance and Alison took care of us every step of the way. She eased our concerns with open communication and using trusted contractors to get small jobs done to make the house ready for market. She was always available to answer questions and provide advice. She and Natalie make an excellent team. DO NOT HESITATE, WORK WITH ALISON CREAMER & CO FOR ALL YOUR REAL ESTATE NEEDS!

This review is for LINDA M. PLATON. I apologize for the harshness, but she is an idiot and should…read morelose her real estate license. I don't know if she only works a couple days a year, but she does not seem to know standards of practice for realtors. What a nightmare to have to work with her. For example, if your name is John Smith, anyone with that name is going to come up as a possible lien when selling a home. Once the seller's social is verified, it's a null issue. Linda created panic reporting that there was a lien on the house & the sale wouldn't go through. Then, she unethically requested on a Sunday for the buyers to move in the next day, despite the closing date was on Wednesday. Don't waste your money!! There are a ton of realtors in Hampton Roads. Shop around & check reviews.

I chose my realtor Kayla Rosado off of a few conversations we had when I was window shopping for a…read morehome. Not only was she attentive but she was very sensitive to my concerns as a new home owner. The process itself in home buying is EXTREMELY STRESSFUL!! Let's not sugar coat it! They take everything except your blood type. I honestly haft to say Kayla was there to hold my hand through each turn. Kayla's strengths is definitely her quick response times! She is extremely thorough, flexible,and easy to talk too. The knowledge she has puts her above the rest! Her middle name must be patience because she has plenty! She stayed within my budget and was honest. Overall Kayla was a joy to work with! I would strongly recommend working with her but shop around for the best interest rates and title company once your offer is accepted as you want to make sure the teams that handles these tasks are just as diligent, warm, and courteous as Kayla.

My husband and I are currently renting a house from Lee Halyard and Associates. It was obvious to…read moreme from the moment I walked into "our house" that they take very good care of the houses that they manage. The house was very clean and in very good condition. Every time I have contacted them for any maintenance repairs, they have taken care of the repair quickly. We never want to move we love our house so much! Plus having such a great Property Manager has made this a great rental experience for us since day one. Thanks Lee!

When the tenants moved out of my property it was a mess. The yard and flower bed over grown by…read moreweeds. The air filter in the new HVAC had not been changed in two years. I had a tree growing up through my wooden fence. Which tells me he did not do a property inspection once a month like he stated. The only good is that the renters paid on time.