Amazing car service…read more I had to schedule last minute due to no Ubers available for my pick up time at 3 am. They were able to accommodate me for my early morning pick up from the hotel to the airport. Tony was my driver and he was amazing. Car was immaculate, service impeccable. He opened the card doors for us, loaded and unloaded the luggage and was a delight to have as a driver. This is a first class company and I am so appreciative of them and the care they took of us. Well done

Very prompt and professional ! Great pick up and drop off service at Progressive Field for a…read moreTribe game. Great vehicles too !

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

Dependable group They are always punctual and friendly. You can always schedule before hand.read more

This place has left me just short of a heart attack on more than one occasion because they just do…read morenot communicate with clients well. I don't know what to say and don't have much more to say about them, frankly. I should've learned my lesson and not have attempted to use them after the first few mess-ups.

Call the company Friday night at 11:30pm for a 4 am next day pick up and it was on point.. driver…read morewas professional.

From the owner: Private driver for your transportation needs. Serving all over cleveland and surrounding.read more

This company is still offering service during COVID and they're taking extra precautions to keep…read morecustomers safe. The driver offered my disinfectant wipes and everything. It's the small things like this that makes a world of difference. I've used them once before prior to COVID-19 and their cars are always clean and sanitized very well but now even more so. Prices are fair, and the drivers are always really nice. Will definitely be using these guys when in the Cleveland area again! Thank you, Need A Ride!

Prompt service. Driver called 30min prior to arrival. Arrived on time. Clean vehicle. Couteous…read moredriver. Only shady aspect is that the vehicle was unmarked; but arrived at the airport with no problem, so how can I complain.

This man is very patient and helpful. His prices are reasonable. He deserves kudos! He does go…read moreabove and beyond and the prices are very reasonable too.

What I expected was the stench of cigarette smoke, a car (taxi) falling apart, and a non-interested…read moredriver except to get to the next fair. I looked at another review and saw the word professional. And that's it, a professional looking car, clean and shiny inside and out even at the end of the day. A professional type driver who I believe his name is David was pleasant to talk to and I believe a family man. It was cold out and I didn't remember where I parked. I said I'll look around, but he kept driving around for me and we found the car. Yes, I would recommend his service and hope for his success. Frank D.

We rented a Party Bus Oct 12th to take our 86 year old Mother & 88 year old Uncle along with their…read morechildren, Grand-Children & Great-Grand-children that came in from 4 states on a "Memory Lane" Day -Tour family reunion! Adam was SO accommodating our Event with changes in dates & numbers of family members as well as needing seats with buckles for our 3 youngest needing car seat safety. Joe our driver couldn't have made our experience more perfect! We gave him the map of all the places we wanted to drive by so they could reminisce & share their memories and stories with all of us. Joe not only drove us to each destination, but he stopped & waited very patiently while they shared their stories! Starting at the home where Mom & Uncle were born & raised in, My Grandma & Grandpas home where they moved to until they passed, the Old Cemetery where they lay to rest with many generations of family. We drove by where they used to work/retired from ( if the buildings were still there) and even a couple places they used to have beers & cut loose when they were in their prime haha. We got out at the Veterans Park to stretch where the Parmly Hotel used to stand-where my Grandmother was a desk clerk & met my Grandfather- the traveling Salesman from Massachusetts. The leaves were so beautiful & the day was perfect to walk around the park & listen to their continued stories. We proceeded to everyone's 1st homes where we all raised our children and shared more fond memories!! We ended at the new BEAUTIFUL William Vincent Winery on the Lake in Madison to share some wine & snacks. Highly Recommend! This was not Joes typical bus run & he shared with Us how much he enjoyed us as well. I would HIGHLY recommend Sunset Taxi. Thank you once again Adam & Joe for making Our Memory-Lane Family Reunion such an enjoyable, unforgettable event. Thank You!! Beth Walker - Perry Ohio & Family which traveled from Colorado, California, Arizona, Tennessee *unfortunately Florida family didn't make it due to Hurricane

Unfortunately, Sunset Taxi never responded to my voicemails, emails, or messages on the their…read moresocial media accounts. If not interested in my request for service, at least respond "sorry, we cannot accommodate you".

We had a special delivery needed for Thanksgiving Dinner... we were panicking....Myself and another…read moreperson across the country from me decided via chat online to buy our friend Thanksgiving Dinner, as our friend had been out of town for DAYS on an urgent last minute trip and arrived home Thanksgiving Eve (You can't thaw a turkey in a microwave....Yuk!). We searched and searched for a restaurant and once we found one........ ... their UBER EATS SYSTEM was DOWN!!!! (But we CAN order PICK UP) (remember, my friend and I who want to do this are THOUSANDS OF MILES away) More frantic calling around....this time to find a delivery driver... All taxi companies in the area would put us either on 'forever hold' or hang up or ask us to call back later...well, we had to pull the trigger on ordering the food as PICK UP ONLY already, as time had run out..so we knew we had HOT FOOD sitting there READY TO GO and NOBODY to deliver it!! That's when we found Honest and Reliable. Michael called us back and was still rightfully uncertain about this fare, as the people he was talking to were in 3 different states all with different numbers... but after a quick confirmation and a payment, he quickly delivered the meals to this family who were about to have a hum-drum soup and sandwiches type Thanksgiving Dinner. Michael even called us after the delivery to be sure everything was all right with it. This is unheard of. A+ on the communications! Michael and Honest and Reliable have not only been true to their name, but true to the 5 star rating they have and will continue to have. When you find someone that is customer caring and service minded, you need to hold on to them, as this is a RARE QUALITY these days. I don't know why you got all the way to the bottom of this review... you should have called Honest and Reliable already!!! And remember.... Tipping is not a city in China.

Michael showed up on time. He was friendly and safe. I felt comfortable in his car. I would use him…read moreagain and recommend him. He also does shopping and cat sitting.

TERRIBLE service. On…read moreJuly 16 I booked a ride for 5:30 AM for July 17 to take me to a 6:00 hospital appointment. At 5:45 -- no ride. No way to contact them. I drove myself (fortunately close enough). Only later did I find an email (which could not have been delivered before 9:00PM on the 16th) that my ride was canceled by the driver. If they had texted me I would have ended up doing the same thing -- driving myself and having a friend pick me up, and coming back later for my car -- but I wouldn't have been pacing around on the street at 5:30AM waiting.

I have used GPS navigation apps since they were first available. The Lyft navigation app is the…read moremost dangerous I have ever used. Instructions are vague "Take the Exit", but not which exit, you need to study the app not the road to see which exit. Instructed to do a "U" turn at the busiest crossroad in rush hour. The app will not re-calculate when you pick up a passenger, I had the map going round in circles because it didn't know where I was. Long road trips take many more hours than needed, had a trip take 2.45 hrs longer than it should because it sent me through a different state to come back to the final destination, most long trips have the same problem, passengers get very upset for the time taken for even local trips. The app will always have you pick up a ride or drop off on the left, even on a busy road facing traffic. You need to have the phone connected to power all the time you use Lyft, without it will go from 100% to 0% in 2 hours. Get insults like "Keep your phone out of Airplane mode", "Connection issues" when there are many other drivers waiting for rides in the same area.