Mikasa is an excellent agent and a kind and wonderful person. If I could give more than 5 stars I…read morewould. I needed some paperwork taken care of and she rushed to immediately send it out. And I mean immediately. She didn't want me to worry about anything. I'm not tech savvy so she walked me through everything step by step and copied me on what she sent out. She even took the time to talk to me and made me feel I had a young voice despite my age. I was more than a customer. She cared like I was part of her family. She did more than check all her boxes. She took the time to explain things and shared her knowledge and sprinkled kindness every single step of the way. If I could give more stars I would give 20 stars. Great job and a smart lady and she creates a welcoming environment!

Jazmine is very knowledgeable prompt in her responses and always so helpful. Very professional and…read morea pleasure to work with

Yasira Mercado helped me retrieve a quote, a quote I could not turn down but while doing so had me…read morelaugh in between and maintained patience while helping me despite my children needing me as well. She was very thorough, polite & informative if she doesn't get employee of the month I'm canceling my policy lol

Peyton Reiss is honestly amazing. Took care of my insurance…read moreneeds and is extremely helpful EVERY time I call the office. Best insurance agent by far. Honest and trustworthy. Thank you, Peyton. We appreciate your hard work! Highly recommend!"

I first met Christine Alyssa Murphy years ago when we were both at Richmond Prep Charter…read moreSchool--she as a teacher, and me as a fellow educator. Even back then, she carried herself with a kind of quiet excellence. She greeted every student with warmth, treated every voice with respect, and brought a steady calm to the room that made people feel heard. A year later, I walked into a State Farm office, and there she was again--this time as an agent. The transition made perfect sense. Christine has always had a gift for meeting people where they are. I came in with questions; she met me with clarity. I brought concerns; she answered with care. Only later did I learn she carries both Irish and Puerto Rican roots, a blend that shows in the way she bridges cultures, listens first, and responds with empathy. It's part of what makes her so good at what she does. Whether she's helping a family navigate insurance or simply offering honest guidance, Christine brings both head and heart to the table. If you're lucky enough to work with her, you'll find more than just an agent--you'll find an advocate. I recommend her without hesitation.

Excellent customer service. Each representative are knowledgeable and responsible. If an answer is…read morenot known, the representative will find out the answer and get back to you. Happy my husband and I decided on State Farm on Richmond Avenue. Merril Bruce A happy customer

I've been with Don and his team for many years. I wouldn't even think of using anyone else. The…read moremost reliable and professional service anywhere.

great service from this office they helped out a lot! Thank you Julio Tejada and his amazing team!read more

great service! I spoke with ali in the Tremont office and she was very helpful and patien. I highly…read morerecommend this office!

i have used State Farm for over 25 years, but i must comment on how helpful and thorough Fabrianna…read morewas. Every one at your office has always been helpful but this was someone who went above & beyond Thank you for being awesome!!!

Great office, great people. They are always very helpful whenever I need something. Paul was a…read moregreat help. Thank you State Farm.

Jazline was superb in every sense of the word. She was open, engaging and cared about my insurance…read moreneeds. She helped me understand some of the nuances of the policy as well as the differences with my current (now old) insurance provider. The level of knowledge and professionalism she exhibited was [again] superb. In every sense of the word, she was an advocate for me.

I filled out an online application for a home and auto bundle just to see what a new plan would…read morelook like because if you don't look, you won't know whether you are going to get a better plan and better pricing or not. I have never worked with State Farm before but they have emtertaining commercials and they are supposed to have the best customer support of all insurance companies. I plugged in the same information to 7 other locations just to see the comps. 20 minutes, nothing to lose. The next day, I got a call from a young man named Johandri (Jay). I asked Jay a ton of questions about the proposals they gave me and not only was he extremely knowledgeable, but he was polite, professional, and sounded extremely passionate about the company he represented and he was proud to be working there. You can also tell that he was there to serve his clients and he would do whatever it takes to provide the support they were looking for even if it took a little longer to get it done. When I think about great customer support, this is what you would hope/ expect to receive. I can practically see Jake from State Farm dressed in his red sweatshirt and nicely pressed khaki pants speaking to me. I ended up signing a policy with him and I will be sending friends and family to him in the future without a doubt. Jay has a bright future ahead of him and I have no doubt he will be successful wherever his path takes him. If you are looking for a good agent with great coverage and good pricing, ask for Jay(ke).

Evelin has been SUPER helpful at State Farm. She is knowledgeable, easy to talk to, and takes her…read moretime to explain policies. I would definitely recommend reaching out to her for any of your insurance needs!

Doesn't look like a big office , but Jacquelyn and her team are so nice and take you step by step…read morethrough the process and try to save you as much as they can ... I am really happy switching over to State Farm I will definitely recommend to friend and family