For those using AAA for roadside assistance, here are my issues:…read more1) I've been a "member" for 15 years; I renewed a month ago, but bought a new car that has roadside assistance for 2 years; 2) I thought it would simple to downgrade my plan from "premier" to "classic" . . . nope! 3) AAA Mid-atlantic - unlike AAA Northeast - does not provide pro-rata refunds . . . "it's a corporate rule" I was told over and over by the supervisor at the call center; 4) I also could not cancel my membership; I'm stuck with services I won't need for 11 months. 5) This is a greedy rule; 6) I had always declined roadside assistance from GEICO and USAA . . . but never again! As I learned today, it's the same level of service as AAA and MUCH CHEAPER! 7) With this auto-policy service, I can change at any time with a pro-rated reduction; 8) I cancelled my AAA auto renewal and will never use them again. Don't get caught in the AAA-renewal rut out of habit as I did; there are other strong alternatives that won't take advantage of a life change.

This has got to be one of the most efficiently run operations/ offices I have experienced as a…read moreclient. This review is for the DMV service option that AAA offers as a quick, no stress, time saving, hair saving( yeah and I only have 7 left) alternative to dealing with a DMV office. All included in the membership. Additional perks, benefits, bonuses and observations- * Value - for $3 a month, I have all DMV services, discounts on my auto insurance, a defensive driving class offered for a fee, roadside assistance( towing, tire service and fuel delivery, battery and lockout service),travel planning assistance, free maps, FREE Identity theft protection and free Hertz Gold rental car membership. * The communication between the staff is phenomenal. Great teamwork.. * Thank you to the wonderful and proactive manager Alice.Hats off to the methodical and kind Jim who got me in and out in less than five minutes.The accommodation and respect I got from Melvin was so warm and off the charts regarding my specific situation being a military veteran and leaving for an overseas assignment in a few hours * The line was seven deep as the door opened at 9 AM and three different AAA employees including Alice greeted us all with smiles and walked us to different counters depending on our appointment or service needed * This Garden City location is a half a mile south of Old Country Road on the south west corner of Franklin Avenue and 12th St. The entrance is from the rear. Panera Bread is next door. There are loads of parking spaces. AAA grade to this AAA Garden City office!

I made the mistake of going with Geico bc I thought they'd give me the best price. They pushed my…read morepolicy thru without clarifying my closing date which resulted in me missing the first payment bc I didn't take ownership of the home. Which resulted in our policy getting cancelled. I escalated my issue to every senior manager at Geico and no one could reinstate the policy. I called John looking to get a comparable new policy with hours he had my old policy reinstated and was able to tweak the coverage so I was saving $200! Don't waste your time with a big company that doesn't know insurance, use these guys. Nicole was also great at following up and getting us squared away. Im so thankful I made that call!

I have done business with Jackie, Liz and John and I want to tell you that this company knows…read moreexactly what they are doing. They are smart, personable and put a human face to a traditionally cold profession, insurance. I cannot be happier than I am with how John and Liz dealt with me, a stranger to them, in their passion to lower my insurance bill. John explained everything to me. He is a kind and considerate person. Liz did much of the "grunt" work in the process of lowering my insurance bill. They looked over my policy with a fine toothed comb and found issues that had me paying too much. As a result, I stayed with the same company but John and Liz saved me $450.00 a year plus got me better coverage. I can honestly say that I have never spoken (that's right, I only had to scan and email my old policy) to a more knowledgeable duo than John and Liz. They know the industry inside and out. And they're always ready to help. Very unusual for Long Island. You're in good hands with these guys. Use them!! Btw, I am using their sister agency, Zap My Tax, to grieve my bloated taxes. I am keeping the faith! I'll keep Yelp posted.

Exceptional service from start to finish! I needed some quotes on my Tesla Model 3 that I just…read morepurchased and they offered the cheapest quote and the quickest response time to any of my questions.

John at The Town Agency, Liz and the entire staff are the best insurance professionals I have ever…read moreworked with. From the moment I first called for a quote, they made me feel welcomed, taken care of and answered all of my questions. You can tell how passionate they are to help you find the best policy at the most reasonable price---they truly care about you, which is incredibly rare. I had been in a difficult situation with finding affordable flood insurance; John spent a tremendous amount of time hunting down the right carrier to find me what was truly an unbelievable deal. I am forever grateful and look forward to doing business with The Town Agency for many years to come. I can't recommend them enough...

Everything! Steve is an amazing person. He helped me to understand my home and car policies, and…read morehad infinite patience worm and my wife. Steve is a 5 out of 5 (outstanding)!

The agent was very informative and took the time to answer my many questions. As a New Yorker who…read morehas only owned a car for a few years, I didn't understand all the various components of auto insurance. By switching from Geico to State Farm, I reduced my insurance cost by $60 per month and increased my coverage! And I feel very comfortable with my decisions because of my phone conversation which I never had with Geico.

These guys are the real deal, thank you for all the hard work to find m e a great deal!read more

Go to multiple dealerships, get a price , then call Elite and see how bad the dealers are ripping…read moreyou off . Just got my 3rd vehicle from Rob and this is literally the best car leasing experience you can ask for . I've recommended Elite to multiple friends and this place doesn't disappoint .

There seems to be a lot of turnover recently. Had one agent for many years but now have a new one…read moreeach year. It can be difficult to get timely responses to phone calls, but if you persist in calling once you do finally reach someone they're very good about addressing your issue.

After being a loyal customer for 20+ years without a claim, when we finally had a claim, this…read morecompany did everything possible to make sure the claim was never paid out. It's clear they work for the large insurance companies and not the customer who is paying the premiums. In addition, after I switched to another company, I found out there were several items that I was being charged for that we didn't need and never asked for.

Adam at the drake agency was great. He personally took the time to review my auto, home and…read moreumbrella policies. With all my kids driving and on my policy my rates were incredibly high. Adam managed to redo my policies, get me more coverage and he still lowered my rates by many thousands of dollars per year. Since then Adam has been super helpful and responsive whenever I have called, and a question or even needed a recommendation. I would highly recommend Adam to all my friends, family and clients. A true 5-star experience.

From the owner: At the Drake Agency we provide unparalleled customer service. We listen to our clients needs and…read moreput them in the position to get the best coverage at the best possible price. When they need to file a claim we help them step by step to make it a smooth experience. Our clients receive the absolute best treatment and that's why they stay with us.

Haha, got the First review!!!…read moreSuch a pleasant surprise to deal with such a classy establishment. Can't say enough positive adjectives of what an Honest and Descent person Santino of the Sarrica group is. He was not only incredibly helpful in getting me out of a major clusterFu@k of an insurance Jam. He actually got me a significantly lower rate(like 50% lower rate!!!) than my former E-Surance, who I was with for 5 years when they decided to do me dirty. In this modern-day of slimy and con ivy shady operators, Santino was not only polite, Humane, and willing to listen, he actually helped me laugh and see the light and work some white-hat loopholes when I was staring into some dark BS. Sure it sounds a bit much, However, if you like me, a New Yorker, A Humane Being, who gets exhausted with the utter mundane Ignorance, stupidity and almost incalculable disconnect of most businesses here. Well then, we found us a good one. Call up Santino for auto insurance and rest assured you will be dealing with an Actual Real to Life Good and Honest Person who cares about his Clients and his Reputation. Big Ups to the Sarrica Group.

From the owner: The Sarrica Insurance Group is an independent agency currently headquartered in New York. Our…read morededicated insurance professionals will work tirelessly to provide you with the best possible insurance products based on your individual needs. As an independent broker, our access to many different insurance carriers allows us the flexibility to cater to your every insurance needs no matter how unique the risk or size of account. You will have peace of mind knowing you are getting the best pricing available with unparalleled professional service. Our agency is noted for high productivity, client orientation, positive attitude, professionalism, effective use of automation, and staff rewards for excellence. Our mission is to provide the best products, pricing, and service to all of our clients. We will strive to use our knowledge and experience in the field of insurance to provide our clients with the most comprehensive coverages available in order to manage their personal and business risk expo

After having found myself in a recent legal bind with my late mother's home insurance, a friend…read moresuggested that I try caling Total Value Insurance in Garden City. I was surprised to receive unusually kind and compassionate service from Ed Kenna. Not only was he excellent, professional, and highly knowledgeable, but above all and most importantly--he was a decent, caring human being, who after working very hard for me, also happened to get me an excellent quote from a top-rated company. He helped me save hundreds of dollars on a superior policy than the current one I had and resolved a pressing and disappointing situation that I had suddenly found myself in with Allstate. In short, I received far better service, saved a substantial amount of money, and swiftly resolved my particular situation--and all the while, with the utmost of courtesy and respect. I recommend Ed Kenna and Total Value Insurance highly, and I am just grateful and feel so fortunate to have been able to work through all this with him. I will always recommend him to my friends, family and acquaintances, as I realize that this kind of service is not a normal occurrence and comes few and far between. Carmen Lazo, Whitestone, Queens

From the owner: Total Value Insurance provides commercial business, home owners, and auto insurance to all of New…read moreYork. In addition Total Value Insurance is Licensed in in other states and can provide coverage option in all US states.

I reached out to Franklin Pen on the day of my policy expiring (risky I know) hoping to find a…read morebetter insurance deal. I was paying $580 for liability on a very old car and my policy from State Farm was set to GO UP to $643; despite not having any accidents. Thanks to Bob and his team, I was able to get a rate for practically half that amount. Bob went above and beyond, staying past closing time to ensure I had the proper documentation to avoid a lapse in my coverage. He was super warm and personable, which is always refreshing when dealing with stressful situations.

I am not sure why there are negative reviews. I have been using this agency's services for upwards…read moreof 20 years. Always professional, knowledgeable and offer the best rates. The only reason your final rate is higher than the initial quoted rate is that you probably weren't honest with the agency and did not disclose any "at fault" accidents or "additional drivers" in your household that have bad driving records. This agency is top notch. Don't take out your issues on them with an unfair review, when it's your fault your rate is so high.