I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

Ok. I am completely floored with the service I received with my main drain. Kels went above and…read morebeyond for me. They were here for about half an hour and fixed the problem with great care. All other companies can get lost. Honest and work done with pride. Will never use anyone else. Thank you

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!

I've previously worked at a plumbing company and understand the intricacies of a lot of the sales…read moremodels etc... but with that being said I was able to notice that my tech really went over and beyond to help me with my issue (stupid toilet crap, pun intended) cost was great and can even comment on the education that was given and follow up as well!! I'm a fan and will recommend this company to anyone in a crappy situation (did you see what I did there?) 5 stars!!

We needed work to repair a leak in our meter pit. I called on Sunday to make an appointment on…read moreMonday. promptly answered appointment made 9-11 next day. Jeff arrived and explained what was needed. Very professional, polite, good guy. we have found our go to plumbers.

This is an awesome company! Like most homeowners, I've dealt with good contractors and bad ones…read more This company is one of the very best! Communication was awesome, no surprises, great quality of work, and just an overall nice experience! We chose to redo our first floor bathroom tub/shower with a walk-in shower and enjoyed selecting our tile, glass doors, fixtures to our taste. We have an identical bathroom upstairs but upgrading to a newer tub/shower - we will 100% be using Justin Dorsey Plumbing for that project as well! Michael Rodgers was our project manager, and we plan to request him specifically.

If you need your lift station fixed this is hands down the place to call. Braden showed up to our…read morehome the day we called. He was friendly, knowledgeable and gave us multiple options for repair. We had our grinder pump replaced and only took about a hour. Covalen Service Center is actually certified to do this kind of repair. My grinder pump was replaced with a more efficient model and Braden explained in detail about how the newer models are better designed. I would highly recommend this company if you need work done. 10 out of 10 In the photo is my old 2012 grinder pump

We called Covalen for our grinder pump issue that was limiting our family's use of showers,…read moretoilets, etc. The customer service was amazing! Even from the initial phone call to the end solution, we were handled with care and kindness. Special shoutout to Trey for his amazing work, awesome communication and professionalism. We also appreciate Rich and his hard work and teamwork. THANK YOU!!!

I have called on David for multiple projects and they've always been a treat. Caleb fixed a number…read moreof issues in my house - and was informative. punctual, and effective. We also enjoyed a great conversation and incident feel like I was slowing him down. 5 stars for sure.

Caleb came to troubleshoot a pesky intermittent short circuit in our kitchen and fix our back porch…read morefloodlights. He ended up finding the root cause and fixing everything in about 2 hours. The whole while he was explaining everything he was thinking through and made sure I understood the implications on cost. I had a great experience that was confidence inspiring. Soon after I booked a second job with David Electric to install some shop lighting in my basement. Thank you!

Would love to give more than 5 stars. I reached out to John a few weeks ago when the temperatures…read morewere in the single digits. The heat pump and air handler for half our house broke down at the worst possible time. John was incredibly responsive and had his team out to our house same day to check out the issue. They started work first thing the next morning, replacing the broken equipment, and then upgraded our furnace and AC units to more efficient models. What stood out the most however was the above and beyond service. Jesse and Cody were very thorough and even looked at things that others would not have. They double checked that some of the older equipment from the house was handling the updates correctly. They were able to identify where we had some bad electrical wiring and recommended an electrician. Our house is feels significantly comfier (temperature wise) than it ever had before. Highly recommend this team!

Varsity Zone HVAC - Fishers propvided a tune up for my AC, and I'm satisfied with their service…read more The team at Varsity Zone HVAC was exceptional in their communication. They notified me promptly when they were on their way, which made scheduling and planning so much easier. Their pricing is relatively competitive for the market, offering great value for the service they provide. They can give you an estimate for your service in advance, so you know a ballpark before selecting them for service. I appreciate the transparency.

Found and coordinated through Yelp projects. Spoke on phone and got scheduled quickly. Priced…read moredecently. Tech was efficient, knowledgeable, and communicative. My two outlets were installed in only a couple of hours. If I need more electrical work in the future, I will definitely reach out.

Circuit breaker issue, gfci install, safety check and id on all outlets. I got the call from…read moreMatthew, they gave a reasonable quote and got us on the schedule right away. Bryan went the extra mile and provided great peace of mind. Everyone I dealt with was friendly and professional. So glad we hired them. This is what customer service should be!

We purchased an older home less than a year ago and had no idea how often the previous owners…read morecleaned the dryer vent. I booked a dryer vent cleaning via their website and then confirmed everything via email. The appointment was set for a 2 hour window. The team arrived on time and gave a call 30 mins beforehand. They were very polite, respectful of our home (and dog), and worked efficiently. The owner was present as well to check on one of the newer technicians. He was really friendly and kind to his staff. The vent was definitely dirtier than I expected but the team ensured everything was cleaned off the deck/yard before leaving. Pricing was fair and on par with the estimates I found online. I would recommend this team to anyone needing cleaning, etc. They made the process really easy and I'm excited to have a fully functional vent!

This is a great locally owned company. We wanted our vents cleaned before we moved into our house…read more They had an issue with their truck and had to reschedule but they were in communication and rescheduled just a few hours later. The technician was friendly and explained the process. They cleaned all of the HVAC system (including a sanitizer) and the dryer in just a few short hours. I will call them again. Our house smelled so fresh and clean when they were finished.