Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

Excellent work by Steve Morin Plumbing…read more They were competitive on price, very responsive to my Inquiry and offered additional advice such as using a water heater pan and flushing my water heater. Highly recommended.

Steve and Jesse are AMAZING! We have used them for years and they are always trustworthy and so…read morehelpful!

I requested a quote for a water heater. I was told that they would come out the next day which I…read morethought was very timely service. I was told that due to the late request that they could not tell me what time the technician would arrive I was available from 9:30 until 6:30 PM with my phone with me at all times to enable me to receive notification of the technician arriving. I got an email introducing the technician saying they would arrive at some point in time today. Finally at 5:30. I decided this person is not going to show. I called at 5:30 no answer I left a message. At 6 pm I called back and got the answering service. The young man that answered the phone was very helpful and told me that the technician had signed off on my visitation. I don't know where he went but it sure wasn't with me. The answering service asked if I was certain I didn't get a phone call or a text message and I said no. I triple checked, nothing there. I received an acknowledgment from another company But not Summer's air. So maybe you'll have better luck. The answering service offered to reschedule but I don't want to waste another 13 hours of my life waiting for someone that doesn't show up. Good luck. I can't say anything about the work they do. Perhaps when they show up if they show up, they do provide good service.

Very disappointed at the service. I had agreed to a…read moremaintenance plan of $11.99 per month and scheduled my routine HVAC inspection which is included. I really liked the technician Danny Burt. He found some things about the AC I only assume is correct because we have lived here 6 years and never had to fix anything on the AC so it seemed like it was ligit. The price was of course high but I'm sure any commercial service is going to run the same. Again I really like the technician, the low rating is no reflection on him or his work. The following week, I had an emergency plumbing situation. I cared summers 3 times and each time after holding about 2 minutes was given a voicemail to get a call back. So we called a different plumber and got the service done (Shout out ro Mr.Quick). I called to cancel the membership because this is the second time in my course of dealing with Summers that they have been unavailable for a service. ( I had their maintenance service a couple years back and a plumber refused to take his equipment down into the basement and do the work so I had to college a of a climber again in that situition. But I just decided to give summer's another chance because their monthly service was a little cheaper than the competitor. Of course when I called they said oh you have to have the money agreement for 6 months. They apologized and said they were busy but offered nothing. At very least they could have said we will give you a coupon or discount on the next service (I know i will still need service on the blower, but hey they didn't offer anything) so I got the date I can call and cancell with out them charging me and will drop them and not give them a third chance!

I never thought I'd write a review for a Heating & Cooling company, but the level of quality…read morecustomer service I've had with Summers has surpassed my expectations. Shoutout to Justin, who not only sold me a new furnace last year, but was extremely helpful last night when I had a power outage and needed assistance with troubleshooting a reset on my furnace. Big thank you to the entire Summers team.

All summer my older AC unit has run like a top. Summers…read moresent out a technician early this afternoon to perform a free maintenance check. The technician informed me that even though the unit is running well now, if it ever goes out it can't be serviced because the parts and refrigerant are no longer available. This evening the AC is not working. Draw your own conclusions.

Great service!! They went above and beyond what they expected the job to be. We are extremely…read morethankful !!

My water heater went out, cold showers are not fun. Called Lews, they were here the next day and…read morethey were wonderful! Corey , their tech, was exceptional ! Made sure my bill matched the quote , great customer service. I am having them back in two days to fix a shower. Highly recommend.

I am having flooring put downstairs and I was not completely sure how to disconnect the water from…read morerefrigerator. I called Prime Plumbing and Drains to place an order for them to come out and do it for me, but I decided not to use their services. Despite not using their services, they had a plumber call me back and walk me through the process at NO COST. We are all experiencing tightness in our budget currently; and it is nice to know that there is a company where service and the relationship are more important than making money. I would highly recommend Prime Plumbing & Drains. They are friendly, professional, honest, and service oriented. I have used them for several plumbing jobs.

From the owner: Prime Plumbing & Drains, LLC, a locally owned & family-operated business, delivers expert plumbing…read more& drain solutions in Noblesville, IN, & surrounding areas. Our licensed & insured team, backed by over 45 years of combined experience, provides trusted services including water heater, well pump, & industrial water filtration system installations, as well as sewer camera inspections, jetting, & gas appliance setups. We excel in repairing fixtures, maintaining sewer & drainage systems, installing new piping for commercial buildings, & conducting thorough plumbing inspections. Available for quick repairs, we prioritize professionalism, reliability, & customer satisfaction, ensuring your plumbing needs are met with care & expertise.

Excellent experience with this company. Good pricing, high value, and quick to respond to an…read moreappointment request. I appreciate that they also have a yearly maintenance program that is also a good price. I hired them for my rental house, once my tenants let me know the AC wasn't cooling, and they got me in pretty quickly. The tech was ver my knowledgeable and respectable. All in all, a good experience.

This company will sell you a yearly maintenance plan, and then when you schedule a yearly…read moremaintenance visit, weeks in advance, they will then ( literally every time) cancel your appointment sometimes just hours before. DO NOT AGREE TO A SERVICE PLAN, THEY WILL TAKE YOUR MONEY and then will attempt to not fulfill their obligation.

We have been using Home Heroes for over a year and have experienced all of their services. We have…read morebeen extremely happy with all aspects of each service. In addition to the quality of workmanship and professionalism I also want to add a very positive attitude. From the ladies answering the phone to the people who show up at our house, everyone wants you to be satisfied. That's a rare experience in today's market. Saturday my wife fell in the bathroom and broke the toilet. I sent a text to Home Heroes Saturday afternoon and got a call Sunday afternoon with concerns about her and promises to address repairs quickly. They called Monday morning, showed up that afternoon and installed a new toilet by 3:30.

This is apparently a family owned company and let me say that all the people I have dealt with here…read moreand which has only been by telephone are absolutely highly accountable, high integrity people. They are so incredibly helpful. They are quick to respond and very thorough in the work that they do. To be very specific, I had hired them to do a home inspection on plumbing and HVAC work. They in fact were a second opinion. And their opinion happened to be very detailed and very specific to truly make me fully aware as a homebuyer what was really going on and what to truly expect. I would definitely recommend them if you're in the Hamilton County area as they are truly dependable, and this is a company I can do business with that is reputable.

Every time we have used Roto-Rooter the technicians have been amazing! We are blown away by how…read morerespectful and kind they are. They also have come out twice before at zero cost to us, give recommendations and put zero pressure on us for anything extra. They've always provided quality work as well. 5 stars every time!

Bottom Line: They do great work and they're nice guys. They have more availability for emergency…read morework when many plumbing companies are closed, which is terrific. However.... They're expensive and slow. When I called, I was told that a plumber would arrive in 2-4 hours and the plumber didn't arrive for 6 hours. The plumber said that the job would take him a couple of hours and it took him 8 hours.