After another driver tried to beat traffic, ran a stop sign, and caused a collision with my custom…read moreChrysler 300, I learned very quickly that not all collision centers are the same. I originally took my car to another collision center, where it sat for over two months collecting storage fees without the repairs even being started. Frustrated, I called Honest 1 Collision Center. I sent them the estimate, and before my car even arrived, they had already ordered & received the parts and were ready to get to work. Once my car got there, they completed the entire repair in just four days. After waiting over two months at the previous shop, that level of efficiency was incredible. I'm extremely particular about my car because it's custom, and I've done all of the modifications myself. Honest 1 understood that. They kept my car inside the shop, treated it with care, and were professional from start to finish. They even stayed late on the final day to make sure everything was completed so I could pick it up as earlier stated as a possible finish date. It's rare to find a business that genuinely cares about both the quality of their work and their customers, but that's exactly what I found at Honest 1 Collision Center. Their workmanship, communication, professionalism, and respect for my vehicle exceeded my expectations. If I ever need collision repairs again, or mechanical work that I'm not willing to do myself, this is the only place I'll use. Highly recommended.

After almost getting swindled for over aprx. $800,at a shop in close proximity to this one, (and no…read moreinsurance except liability), I bought some parts needed for the repair of putting my front bumper back on. Seems no one could get me in for weeks. I called REF from a google search for collision centers, roswell, nm, and called. Santos said to bring it in for a quick estimate. I went straight there, and he put Chris to work on it immediately! I got to sit and watch the whole process, and they even replaced a few electric parts and spared me the expense of buying them! Over all this Shop will be my "Go to" shop for any body work, for future needs!! They are honest & do great work and not out to "Get over"! They saved me hundreds!!! God Bless this Shop! Keep it up! I will recommend highly!

I can't express enough or highly recommend enough the service of this place. WOW is what I said…read morewhen I saw my car looking like new after the gobs of dents & dings that were removed. Even in the sharp creases and lines on the doors. Savino's very friendly and professional service will have us coming back with our other vehicles. I feel I can't thank him enough for the outstanding job he did!!!! Donna Robinson

We took in our 2024 Toyota Sienna in for a dent in the rear quarter panel, and our 2022 Toyota…read moreVensa for a dent on a ridge of the tailgate. both dents were removed and there is no evidence they ever existed. They were very easy to work with and the price was great... a small fraction of what a body shop wanted (way over $2000!) We HIGHLY recommend The Dent & Ding Doctor! -R & R, Ruidoso

I highly recommend Adan's! Stellar customer service and very high quality work! Adan is a man of…read moreintegrity who is very trustworthy and who truly cares about his work. We were passing through town on a holiday and when our car was broken down he drove by and checked with us. He opened his shop for us and kept our car to work on while we rented a car for the rest of our trip. Came back thru and the car was ready to go, part ordered, installed, and a very fair price! Truly an amazing "in the right place at the right time" moment. Thanks again, Adan!

I appreciate the good work every one does here. Got me out of a mess. Good looking out Tony, Lidia,…read moreRick and everyone else behind the scenes. I owe you Starbucks... Much Gracias!!

The ladies up front were very helpful and nice. They answers all of my questions and worked with me.read more

Do not come to this place, I brought my vehicle here for bumper damage, they gave me a quote and…read moresaid that the whole bumper needed to be replaced. I sent it in and the car was there for about 5 weeks after they told me it was going to be done, I got the car back without my right side running light, I asked them they said "it was too damaged to put back on the vehicle, no proof provided. I was not given back the light they had thrown it away so I asked for them to replace it because it was something I bought with my own money, it was not OEM. After a few months there was large gaps where the bumper and quarter panel meet on both sides, and the paint was chipping. I brought the car back and Anthony Trujillo the manager told me he would fix the gaps and chipping paint, and replace the light. A month later I receive no communication from Anthony after I called him today, now he says he will not replace the lights, and does not want to have any more conversations with me. They are only after money do not bring your business here.

I went to the Chevy dealer to have my truck repaired after hitting a deer on the interstate. They…read morereferred me to this place nearby. When I got there they took a quick look at my one year old truck and asked how I was going to pay the bill. I gave them the info for my USAA policy and for two weeks pretended they were in touch with the insurance company. They lied and wasted my time. Ridiculous, I took my business elsewhere. I recommend you do the same.

My SUV looked fine but when I got back to Texas my sensor wasn't working and my vehicle has been…read morebeeping and braking when there is NOTHING behind me. It breakers to hard 3 times in a row when i was trying to back out of a driveway that it basically re- injured me. Getting rear ended while out of state has turned into a nightmare and now I have to get my vehicle diagnosed and repaired again because they didn't calibrate my sensors apparently. Not to mention a pair of sunglasses were stolen out of my vehicle. Someone called a week ago to ask how my repairs were and my experience. I told them how unsatisfied I was and was told a supervisor would contact me. No one ever did.

Did not have a good experience at this shop. Felt I was…read morebeing finaggled on parts and pricing. I told them it was not an insurance job, and still got estimates reflecting insurance prices. I went somewhere else, and guess what? Saved myself over $700! Would not recommend this shop unless your rich!

Coach Craft.... They have amazing customer service. They…read morekept me informed of what was happening and took care of business in a timely manner. Shanna was always in contact with me, letting me know situations and about how long it was going to take to fix my vehicle. Very personable, and service oriented. When the part took longer than expected, due to wrong parts being shipped to them, and crazy weather.... They kept on top of the situation at hand. They even paid to extend my rental vehicle, while they finished up the work. The vehicle was clean and looked amazing after they were done.

Took my new bumper so they can paint it. After they painted it it started flaking off. I had…read morereached out to them and told them about the situation. They had asked to look at the bumper and one of the guys said that I had to reach out to the owner due to the fact that he believed that its not the same bumper. Horrible service. Not recommended.