1. Dan's Discount Jewelry

    1. Dan's Discount Jewelry

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    Winchester, KY

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    Dan's Discount Jewelry

    3.3 (4 reviews)
    Closed 9:00 am - 7:00 pm

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    2 years ago

    When I went in they helped me with everything I needed was very nice so I give him five stars us wonderful workers in there right now

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    2 years ago

    Was not happy with the customer service wish they were more available to the customers and not to each other

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    11 years ago

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    6 years ago

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    The Castle Jewelry

    The Castle Jewelry

    3.1(16 reviews)
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    Awesome experience from start to finish!! Jason Carroll helped me secure a nearly flawless emerald…read morecut natural diamond for an amazing price. He then worked with me to design the perfect custom setting for it, I went with an elegant Full Bezel. My now fiancé was blown away! The shine on this stone is INSANE. Will be working with him soon to find the perfect wedding band. Can't thank him enough. HIGHLY RECOMMEND!!

    Title: Appalling Experience with The Castle Arms (Part of Castle Jewelry)- Avoid This Company at…read moreAll Costs! I am writing this review to warn others about the shockingly unprofessional and careless service I received from **The Castle Arms**. If you value your time, money, and sanity, steer clear of this company. On **March 13, 2025**, I placed an order for a CZ457 firearm. Immediately after placing the order, I noticed no confirmation email or details in my account. Concerned, I reached out to their customer support, who casually replied, *"Good morning, Yogesh. I have received your order. Thank you."* No order number was provided until I explicitly asked for it. By **March 17**, I still had no shipping updates, so I inquired again. Their response? A dismissive, *"It looks like they cancelled the order and it has been refunded. I was not here on Friday so I am unsure why. I do apologize for the inconvenience."* Let that sink in: **They cancelled my order without explanation, notification, or accountability**. To add insult to injury, this firearm was meant for my daughter, who had been eagerly waiting for it. When I pleaded with them to reinstate the order--even offering to reprovide my credit card information and emphasizing, *"I don't need money back, I need the firearm"*--they ignored my request entirely. Not a single attempt was made to resolve the issue Now they are asking $150 more for the same item. **Key Issues with The Castle Arms:** 1. **Zero Transparency**: They cancelled my order without any prior notice or explanation. 2. **Abysmal Communication**: Their support team either lacks training or simply doesn't care. Responses were vague, unhelpful, and devoid of empathy. 3. **No Accountability**: The representative admitted they "didn't know why" the order was cancelled and made no effort to find out. 4. **Disregard for Customers**: My daughter's excitement and my willingness to work with them meant nothing. They chose the lazy route--refunding without resolving. **Do NOT trust this company** with your business. Their incompetence and indifference will leave you frustrated and empty-handed. Save yourself the headache and shop elsewhere.

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    Gamestop - GameStop store front.

    Gamestop

    2.5(4 reviews)
    1.5 mi
    $

    This GameStop is beyond amazing. Every time I go in it's always so much fun. The employees always…read moreare super helpful and friendly and they also support insight to all of the newest and latest games. The individual who helped me out the most was a young lady with the first name Sarah. She was super cool, polite, and was highly knowledgeable about the video game content I was looking at. At the end of my visit she personally made sure I pre-ordered all the games that I wanted for this whole year. It's really cool because now I don't have to worry about buying them because I already have them reserved here. I feel like she should be getting paid more for the expert service she provided.

    Additional edit** I appreciate the cuteness that you keep showing when you think that I'm going to…read moreallow you to keep violating my First Amendment rights, while you delete this negative information about your store. This is a safety issue for women, families, and children, but your course of action is to hide the information. You can't even be bothered to join the Better Business Bureau or the Chamber of Commerce in this town. The real kicker to this is that you refused to promote a black man with integrity, honesty, class, and the know-how to actually run this store. Congratulations on being both racist and stupid, but the two usually go together. I'll go ahead and throw in homophobic also, since that's how your last batch of employees here was. Maybe you can publicly post why nobody will answer your corporate or investor relations line also, since that's your nonexistent fallback. Edit** Walked in on 8/15/26 and witnessed the same three children throwing cards all over the store and creating a disturbance. Needless to say, I couldn't even get what I needed to because they kept looking over my shoulder and harassing me. Massive markups, minimal/decaying merchandise selection, roaches, bedbugs, and employees that lift the merchandise before it even hits the shelves and brags to customers about buying it are but a sprinkling of why Winchester does not need this store. A female employee has also been assaulted twice at this store during evening hours, and absolutely no preventative measures have been put into place to safeguard these females. Instead, they receive more closing hours because management wouldn't work them. The store is inconsistently open at best, with an open sign on and locked doors for hours on end. Couple this with the inability to answer the phone, and it's even more of a reason to support our local shops and non-inflated retail stores. I personally witnessed the assistant manager debasing Highspeed Collectibles (which is a local business), and it was the ultimate irony due to the owner of the business being in the store. Things got awkward quickly for all of the right reasons. Family friendly is an absolute joke, and I highly recommend that nobody take their children there for game nights, unless they want grown men talking down to their kids with management standing idly by. The store was nothing more than a babysitting center for the entire summer, as loitering kids just sat in there, buying nothing and creating messes for employees and patrons alike. I was shot in the eye with a rubber band because the assistant manager was having a rubber band fight with these kids in the store, and I personally witnessed him rip off two kids completely by enticing them into a bad deal. If that wasn't going on, then they were throwing cards all over the store and harassing customers about their purchases. If anybody has had problems with their PSA grading as well, then I would highly recommend you file arbitration against this store en masse to resolve your issues because they conveniently don't tell you that you waive your rights to a civil or class action lawsuit upon card submission, nor do they provide you with a copy of the contract. This contract has changed numerous times since November 2025, and no updates were ever provided to consumers. The assistant manager has also withheld thousands of dollars worth of merchandise from individuals, when the contracted services were not provided. If anyone has bought a used system from here within the past six months and you magically got bugs, then you know exactly where they came from because I smashed one on the counter out of sheer disgust. These were also getting into multiple other pieces of merchandise that individuals were buying and taking home. Go support LOCAL places that actually deserve your business, and don't treat you as a mark like these grifters.

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    Dan's Discount Jewelry - jewelry - Updated September 2026

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