Amy at Shelia Bayes goes above and beyond. I recently lost a ring and she is researching vendors…read morethat have rings really similar to what I lost. I can't wait to see what she finds for me. Awesome shop!

The staff was very gracious as I came in more for help with some pieces rather than wanting to…read morepurchase new. I definitely would come back if I wanted to buy any fine jewelry and recommend them highly.

Excellent, front door to leaving. I expected to have to leave my piece for pick up. Unable to…read morerepair but did a great job of helping me find a new chain. Fulfilled all of my needs! One problem. Jennifer was no help in keeping my girlfriend out of the engagement ring area. :)

I have bought a lot of jewelry there over the years and have always been happy with the quality of…read morehave got. The service they give is great and the pricing is always good. They are the first place I go if I am wanting something for my wife.

With a couple rings and an earring thats mate was lost, the most beautiful ring was designed for…read moreme. I get comment after comment from anyone that sees it. I absolutely love my ring. It's my favorite piece of jewelry. Was in communication with me during the whole design process. I recommend Alternative Jewelry to everyone!!

Ok I start from the beginning to how found this Gem of a Jewelry store. First think that happend…read morewas my beautiful Fiancé snagged her engagement ring on her shirt and pulled out a diamond from her ring. This saddened her greatly so I promptly went strait to yelp to find a jeweler that could repair the damaged ring. I found one of only 2 Yelp jewelers in the central KY area that gave quotes directly on Yelp. I shot Alternative a photo of the damaged ring and within a few hours a friendly Gentleman named Danny gave me a price quote and a turn around time. I was very happy with both the price and promptness of the turn around time. I slide into the store and meet Danny which evaluated the engagement ring damage and found that it was a bit worse that the photo I showed him. He found about 6 of the other diamonds loose and a prong broke which was the cause of the diamond becoming lost out of the set. Danny stood behind the original quote and gave me the option to secure the other diamond at the small increased price from the original quote. It was a no brainer decision for the piece of mind of not having other loose stones in her ring. One week later i get a phone call from the shop that the ring is ready. I call Danny the next day to let him know that i am picking the ring up and that I maybe a tad bit later than there closing time of 5pm. Danny never hesitated to keep the store open till I got there. I bet nobody else in the area would do that. Moral of the story The stone was replaced, ring was beautifully cleaned, and all the loose stones were secured! It was outstanding work preformed on the repair and Danny is a true pleasure to deal with. Did i mention that they have been in business for like 20 years? I am very happy knowing that if there is a need for me to purchase repairs or custom jewelry I have a home to run to in the area! Thank you Danny and Alternative Jewelry for all the attention!

Ruben Turner & his staff are the very best jewelers! Coming from Vegas to here w/ my jewelry that…read moreneeds fixed such as my earring post, necklace clasps, they can do it all or will try. They take their time ensuring your jewelry won't be damaged as well. Reasonable rates on repairs & jewelry. Beautiful horse jewelry, lockets, necklaces, rings & recently I purchased this awesome heart, laser engraved charm for my sister & mom! Ordered it on Monday & it was here on Wednesday! Talk about service! They carry these in different shapes, gold, silver, white gold as well. If you're in KY & want to find a great jeweler you can trust, I have found the spot!

Great shop! Super nice professionals! A wonderful shopping experience! Best place to shop or have…read moreyour jewelry repaired!

I brought 2 necklaces for repair, after a small wait for other customers to be served (they were…read morebusy!) I was helped and my jewelry was truly fixed in a flash! No more than 15 minutes and I was out the door. Reasonable prices. My stuff wasn't complicated. I'll be back!

A prong on the pendent of my necklace broke. They fixed it, cleaned it, and rhodium plated it. When…read moreI got it back it looked better than when I first bought it.

We have gone here for years!! They always have a solution to our jewelry repair needs at the best…read moreprice (& I mean the best price)!! Aside from repairs, we have ordered new women's gold chains & my husband's gold wedding band through them. They have a book displaying different styles of chains and rings with pictures you can order if they don't have what you're looking for in store. To top it off, they're family owned and it truly shows through their customer service, professionalism & the time they spend with you ensuring they fulfill all your requests! The only jewelry establishment we go to!!!

Went in for a crooked ring & they fixed it right up! The couple has been married 45 years I believe…read moreshe said & they were so kind! Would highly recommend this supporting this small business!

I needed to have a stone removed from a setting on short notice. My usual jeweler was taking a…read morelong holiday break, so I went to Rivard because they were open and convenient. I was treated politely and professionally, the stone was quickly removed, and there was no charge. I could not have asked for better service.

Gorgeous jewelry; excellent service! The woman who helped me was very knowledgeable and let me know…read morethey could customize so I could get exactly what I wanted.

The very worst Jewelry Store in the State. The staff is rude, very unprofessional, and, can't…read morerepair any watch! Do yourself a favor and steer clear of this store! I took a watch here for a simple but easy repair and of course the lady here didn't have a clue what she was doing I even left the watch here for over an hour and ran a few errand. When I returned, she hadn't even finished working on the watch and then tried to tell me I didn't have all the parts to the watch! I did have all the parts! She just didn't want to fix it or be bothered with it! Very poor customer service!

I am not from this area and needed a service I could not find anywhere else. I stopped by to see if…read moreI could get what I needed. There were a couple people in front of me being helped. So I was told they would be with me shortly. I took a look around to pass the time. There was a couple that walked in after me that received service before I did. I don't mind waiting but when I am passed over entirely is unacceptable.