The service was under my girlfriend's name, which is why it didn't come up when searching under…read moremine. After going back through all invoices, here's what happened: * Visit 1: $225 for a "drain line fix" that was never needed or actually fixed. The drain line is still set up exactly the same as when we moved in and has worked perfectly fine. We were even told to call a plumber, and the plumber confirmed there was no issue. * Same visit: $287 to replace a dryer belt (part #WE03X29897), which is a ~$10 part and a relatively quick repair. * Visit 2: After about an hour of diagnosing, the technician blew off a sensor and the washer immediately started working again. * Visit 3: After the washer was already functioning, we were then advised to replace the suspension rods ($155). Total paid was around $660. The main issue isn't just the price which is absurd for about 60-70 dollars worth of parts--it's that the problem wasn't correctly diagnosed from the start, and we were charged across multiple visits before arriving at a solution. There was also a repair performed that did not appear necessary. Being publicly called a liar instead of being asked for clarification was unprofessional, Rick. I also contacted the main office after these visits, and the pricing breakdown I shared previously came directly from them. Sharing this so others can ask more detailed questions upfront about diagnosis, pricing, and necessity of repairs.

I scheduled a technician visit based on office communication regarding two concerns. NO work could…read morebe completed because the services were not within their scope, but I was charged for the visit. Dryer vent: I inquired about cleaning an internal vent line and was advised to schedule a visit. After the technician arrived, he explained that internal vent access is not part of their work, so nothing could be done during the appointment. Refrigerator water quality: I asked whether water quality concerns in a one-year-old refrigerator were more likely appliance-related or plumbing-related, and was advised to schedule a technician visit. After evaluating the situation, the technician recommended addressing plumbing first. The technician was professional and informative. My experience relates to office communication and clarity about service limitations, which would have helped avoid an unnecessary appointment.

I called in the morning to have a gasket installed for my front loading washing machine. the…read moretechnician was there by 1:00 pm and did a great job - efficient and left no mess. He should me what was wrong with the old gasket and what he needed to do to perform the job. The price for the service call and labor was very reasonable. They are my go-to appliance repair folks now.

If your looking for honest service, this is the place. I called for information for my 2005…read morerefrigerator and they help over the phone, no service call was necessary. I will definitely contact them when I do need service

Showed up on time, knowledgeable and experienced. Reset washing machine motherboard and a few…read moreother things because it had simply stopped working. I believe him to be honest and gave a fair price. I would definitely recommend! (I suspect review from 2018 may have been from previous owners of company)

This appliance repair shop is not competent. I've had them out numerous times to repair a year old…read morerefrigerator ice maker. They assessed the situation, took my credit card number (which made me uneasy, but I was told that's their business practice) and left. They returned a few weeks later, and replaced a water valve, charging me $450. That didn't work. They ordered another valve, then missed several more appointments without calling to let me know. I kept calling them, and the lady basically said it wasn't up to her, acting like she didn't know what was going on. This is a husband and wife operation, with a couple of service people. She knew. More weeks passed. I finally asked for my money back, and someone showed up that same day. They ordered yet another valve. They have not installed it. To top this off, they charged my credit card another $450, without asking me or performing the service. I noticed it on my monthly statement, and stopped payment. This started in May, and it is now October and my ice maker still doesnt work, and water is puddling in the fridge. Steer clear of these people.

Larry,s had exactly what we needed in appliances. They were cheaper then the big box store for the…read moresame appliances. Great family owned store.

We now purchase all our furniture here. Larry and his staff are very helpful and make sure we get…read moreexactly what we want/need. He even had his crew come over and disassemble and reassemble our bed we recently purchased, when we had new carpeting installed. Would recommend highly!

I give them 5 stars and highly recommend them. They could have taken me for a lot of money but they…read morechose the honest way - something kind of missing in today's society.

Countryside Appliance is awesome. Jake did a great job converting our new range to propane and…read moreinstalling it. He is very knowledgeable.

Terrrible! Gave me a used part and when I called customer service they Told me, "There's nothing we…read morecan do" .

This company really cares about LOCAL people and they go the extra mile to help out customers. I am…read moreon a limited budget and got the help I needed in a prompt manner. They are kind, which is getting hard to find these days. They listen to customers. I will be returning to make a big purchase because my money needs to stay in my area. I am very pleased. GO SHOP HERE!