Unfortunately my original review was deleted as I received threats of legal action. So I have removed the controversial bit but here is the rest.
Dappa Hair boutique totally dissapointed me. On my (pre paid) voucher it stated that 'superlong hair would incur a £10 surcharge' My hair is just to my bra strap. Super long? I think not.
To avoid my stylist having to deal with my complaint after I was told I would have to pay an extra £10 anyway, I asked to speak to the manager. One of the rudest men I have ever met in my life. He refused to make eye contact or aim to resolve the fact that his company was mis selling a product (a discount haircut, and then trying to charge me an extra £10 on top of what I had already paid- which WASN'T supported by the small print, no matter how much you huff and puff Dappa Hair, the truth is, it was mis sold)
I was very polite and was trying to reach some agreement with him. However he couldn't be bothered to have a conversation and carried on looking at his computer screen eventually saying 'just pay the money or get out.' He made other comments implying I was a cheapskate (when I pointed out a girl with bum length hair had just left the salon, and that was 'super long' hairi as opposed to my normal length hair, his response was angrily to snap 'yeah and she paid £60 for her haircut' as if I should be paying that. Why sell discount haircuts online if you are not actually going to offer them?) The fact of the matter is, I was sold a discount hair cut and then as soon as I arrived they tried to get more money out of me.
I am a disabled student, and couldn't afford the extra £10, and they refused to refund the money I had already paid, even though I hadnt had the cut. He was so rude that I ended up in tears having to leave the salon humiliated and very upset.
Since badly reviewing him and the salon I have received threats of legal action and this comment 'the stylist didnt want to cut your hair because it hadn't been washed in months' seeing as they were threatening legal action over slander, I think this is pretty hypocritical. I was my hair every other day.
I would urge people thinking of going here to look elsewhere. there are plenty of other good hairdressers in camden, who take their customer satisfaction more seriously. I cannot stress enough how unpleasant, and rude I found the owners attitude. I remained calm and polite (until the tears came, and then I shut up and left), I even made sure I thanked my would be stylist as it wasn't her fault that Dappa hair had partaken in false advertising.
Save your self a horrible experience and go somewhere else, this place is the worst. read more