Took it in to have cleaned and installed Malwarebytes, Was having WiFi problems using ethernet…read moreconnections to my Starlink, apparently it was the ethernet cable adapter from Starlink. Steve told me about a WiFi adapter to get at Walmart and plug it in the back and voila, I now have wireless WiFi connection! Reasonably priced and fixed in a timely manner. Very helpful and knowledgeable. Took my daughter's computer in for her problem and got it fixed as well. HIghly recommend them!!!

From the owner: Expert IT Support for Your Home & Business ​Locally owned…read moreand operated, we specialize in professional IT support and repair for small businesses and residential clients. With decades of experience across a vast range of technology solutions, we are committed to getting you back up and running. ​Our Services ​Security & Protection: Industry-leading Antivirus and Anti-Malware software. ​Web Services: Custom website design, hosting, and ongoing web management. ​Data & Recovery: Professional data recovery, PC unlocking, and mobile phone repair. ​FREE E-Cycling: We offer free electronic recycling to help you safely and responsibly dispose of your old tech. ​Why Choose Us? ​We believe in the right solution for you. If we aren't the perfect fit for a specific problem, we won’t hesitate to refer you to a trusted specialist who is. Our priority is making sure your technology works, even if that means sending you to a partner in our network. ​Would you like me to help you draft a social media post or a flyer to announce the new free e-cycle service to the community?

SCAM!!!! Don't go here!! My mom went to this establishment…read moreto get her phone fixed. The owner was there and said it will take an hour to fix her phone, when she returned to pick it up he said it couldn't be fixed and tried Upselling her, trying to get her to buy a new phone from him. He then Charged her a 40 dollar "service fee" My mother decided to take it somewhere else. It took the other place 30 minutes to replace the battery and her phone was working again. She went back to the establishment and asked for a refund of the 40 dollars and his response was... did you post a bad review on yelp yet? He ended up not giving her the refund and did nothing to fix her phone. This place needs to be shutdown. My sister works for an attorneys office and plans on taking legal action. Let's get this place shut down!!!

2 weeks ago NEW…read more WOW, just WOW! Lousy workmanship, doesn't stand behind his work, & vulgar & rude when asked to. Harley screwed up the replacement screen on my tablet then blamed me for rushing him & told me to go F*** myself multiple times after refusing to fix his crappy work. I wouldn't send my worst enemy in there! I've since seen several bad reviews & Johann at Charisma has the same "canned" reply about Harley being independent & blah blah blah... fact is, my receipt says Charisma Computers on it so Johann is aware of Harley's shoddy workmanship & continues to allow him to use his brand. I'll be sending a complaint to the BBB & letting everyone know. The only reason I gave this one star is because it wouldn't post without it, I give this business 0 stars.

GREAT GROUP OF PEOPLE…read more First time their they got a desktop I had dropped off for checking why it would not start. I got a call the very next day telling me what was wrong and told them okay to repair. They told me I could pick it up before they closed. Got there a 1/2 hour before closing. Brought them a laptop to check why it won't start. A few days after having the desktop home called them and let them know that the graphic card they had put in was not up to running one of the games the old card could. They told me, no problem and we can swap it out for additional cost of $10.00. Brought it in that night I they put in the better card.

They only service businesses with a contract. If you are looking for a company to help you with…read moreyour personal computer, laptop, tablet, network, or other you'll need to look elsewhere.

Super knowledgeable and helpful with any technology problems with those devices we rely on…read moreeveryday. A true local gem !

They're Closed. Don't waste your time driving there. I wish we had another phone repair place in…read moreLongview but currently there isn't anyone I've found that is reliable.

This computer store has been in Rainier a long time. I have never had any problems with them and…read morehave purchased a computer without any problems. The price of a computer will be slightly higher than going to Best Buy or Walmart but he customer service and quality is so much better by shopping local. If you have any problems they back their products up and will help you out. So in closing buy your next computer local.

My husband and I built our first gaming PC. We got it to the point where the fans would run, but it…read morewouldn't produce a video signal. Do to COVID-19, most computer repair places in Longview have shut down or switched to business-only clientele, so when it came time to get professional help, we were basically screwed. Maybe the fifth place we tried was More Power Technology. They normally don't even do residential computer repair, but the awesome dude inside repaired our PC in the span of a few minutes! He builds and repairs gaming PC's as a hobby and generously fixed our box of spaghetti wire and zip-tied components as a spur of the moment type thing. Dude whose name I've never learned, thank you, thank you, thank you! More Power Technology Group hires the nicest and most talented people! Oh, my god, Thank you! If there was a way to officially do residential computer repair there without stealing minutes from that guy's lunch hour, I'd be a regular customer.

I've hired several computer guys in my life and Jon is hands-down the best. Doesn't upsell, gets…read morestraight to work, keeps me informed of what he's doing, suggests several great options that I hadn't heard of, knows the industry backwards and forwards, keeps on telling me he's not great at printers but he's helped me with them too. Upbeat, considerate, totally professional.

Jon was professional, knowledgeable, and personable. We had a range of computer issues, and he…read moreresolved them all! Fortunate we found this gem!

I called about getting the HDMI port replaced on my son's PS5 I was told that if I brought in they…read morecould replace it and when I got there they took the console told me an estimated time that it would be ready for pick up however while I was waiting they called 3 different times the first time they said they couldn't get the console to power on then they said they got it to power on then they told me that it wouldn't power on so they couldn't repair it which it powered on before I took it in

I dropped my phone and broke my screen. I called fixlab and they were very polite. I was able to…read moredrop off my phone the same day and they fixed it within an hour. Definitely recommend.