Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

We needed to convert all email services from yahoo to outlook. It involved 7 computers some windows…read morebased and others apple. Henry made the transition both on line and during a house call. The transition was seamless and efficient. We are planning on having Computer Chimp do an annual refresh for us. I highly recommend their services.

Was introduced to David in 1998. He built my first in home computer. He has updated and revised…read morethat same computer over the years. Going in today for cleaning and updates. David is a wonderful and friendly person who knows what he is doing. Highly recommended.

I called in looking for a specific computer setup and although David did not have what I was…read morelooking for, he did give me an incredible amount of valuable information. I felt as if he really cared about helping people - whether they came to his shop or not. If I happen to need any of his services in the future, I will definitely visit! Thank you, David!

I was treated so kindly by Perry, who went above and beyond to make sure I was happy with my…read morepurchase. I am so impressed by the people of Portland. The rain I can live without, but the people are the best. Thank you Perry!

I was in shock as to how ridiculously fast this was. I needed to pick up a specific notebook. I…read morewalked in and one of the staff greeted me asking if he could assist. Here's the thing - this does happen sometimes at other stores but rarely do they actually want to help. He did! I showed him the photo and he immediately was pretty sure he knew exactly where it was. He was just amazing and then someone else wandered over to get me through checkout. I was expecting the opposite so what a refreshing experience. Also, in this area parking can be pretty challenging but their lot is clear though be careful on the approach if you are going through the back and side streets. A lot of nearby businesses have big box trucks so other cars and bikes dart around and it can be a bit dangerous.

They revived my pc when I thought there was no hope. They even stayed after closing until it was…read morefixed. Glad I found this place, and the service was amazing. Super nice guy, we actually chatted a bunch while he was fixing my CPU. 10/10 would recommend

Called in asking if they were buying pc parts (because listings everywhere online say they do)…read more Whomever picked up the phone, who then tells me is the owner at the end but we will get to that part, he had told me, "not traditionally but at times." He sounded so disappointed I wasn't into buying, I mention the 8GB GTX 3070 I have and some high latency DDR4. He just sticks to the ram and says he doesn't buy it, then I reiterated the 3070-- you could tell he perked up. "Oh! You have a 3070?!" I tell him, "Yes, that is what I said." I ask his going rate, he just wants me to throw out a number-- mind you, I had no idea this is the owner (apparently). I ask again, his rate-- he wants to tell me that before he can offer he has to run tests and the tests could in fact take days. Days?! Now, I've ran a shop like this before. I have a background in CIS. I know the tests necessary, a benchmark, a processing overview to check for spikes-- simple things. Never takes, DAYS. I ask, "When was the last time you bought a 3070?" He replied, "a few days ago." I ask him how much he gave, he told me, "100 bucks." I admittedly scoff, I wanted more like 225, I ask him to meet me in the middle at 150. He wants to tell me more about his tests. I inquire further on these, "tests." He is now coping a attitude, wants to let me know he is the owner and at this point he isn't interested and he wouldn't be, "dropping the things he needs to do to run a business." Well, I'll tell ya what, I wouldn't want to shop at a place like this and though I wouldn't be still willing to sell to them-- nah, nah.. Not with that attitude and such a pretentious way to talk to potential customers. Shoppers be warned, and I'd recommend if you go to buy-- ask to test products for a couple of days before paying.

What a great place! This is nerd & Mensa heaven! A great place to take kids with a STEM…read moreinclination! Good people, intelligent, helpful, not pushy. Huge selection of every possible technology! If they don't have it, they might next week! They have been known to suggest who might have it if they don't. There's a fish on the door, but I haven't seen any fishing gear. Vet discount.

Had an old laser printer that needed an old school USB cable. Rather then buying on Amazon, thought…read moreI would check this place out. Oodles of electronic bits and bobbles when you walk right in. They have a whole shelf of different cables on aisle 2, including those old school USB cables that I was looking for. 3 cables for$6. Not bad, not bad. They also threw in a free goodie bag from Microsoft filled with pens. So many promotional pens. Awesome place if you know what you're looking for!

I'm so impressed. This is the epitome of good American business. Such good customer service. Crazy…read moregood prices. Owner goes above and beyond in a way that is unheard of. So happy to be a patron .

I spoke to Griffin at the Cartridge-Network during a call-back on Feb 9, 2023 regarding toner for…read moreour brother multi function printer. After a very knowledgeable conversation about the quality and capacity types of cartridges, he stated that he had a deal for me...2 original manufacturer cartridges (TN433-BK) in damaged boxes (cosmetic only) for $68.95, I stated I would pick them up this week, Griffin said he would make a note so that others would know about the offer in the event he was not present. When I arrived at the store on February 13th with my notes, Griffin stated that he would not honor the price he quoted last week, the price would be higher but still less expensive than I could find elsewhere. If there was an honest pricing error made, he could have contacted me to let me know or at the very least apologized for the error, neither occurred. Bait and Switch comes to mind....... Be careful dealing with this store.

There is ambiguity about what services are actually provided. Their services such as data…read moresanitization are only in exchange for donations, you can't pay for it even though online it says you can.

Dropped off my old desktop ... they assured me my info would be deleted from it…read more Easy to deal with. The people are very helpful

I've been getting new and refurbished phones from Minh for 10 years. You'll pay about 25% of retail…read moreso you don't need phone insurance, you're reducing electronic waste, and Minh will hook you up with the case you want, fast charging cable, ear buds etc. I get Samsung Androids which are not yet programmed to fail. My last phone from Airlink lasted 10 yrs! And you can get cell phone plans here. Thanks Minh!!

Airlink put in a new screen on my Google Pixel after it had gotten wet. When the new screen did not…read morework either, they ordered another one, which ended up working. Thank you!

I just went in to test a few phones. It was rather empty and they had the phones I wanted to…read moreexplore. Glad they were updated unlike the other store I went to so I could really see which phone was the one I was going to get. They had extra masks, wipes, and sanitizer around the area so I felt safe to try the devices. I was glad no one came to check on us or forced us into anything because again, I was there just to test out phones. They never did in the past but you know some places people will constantly ask, budge, and kind of be annoying. None of that here! P.S. Yelp says they open at 10am and Google says it opens at 11am. Which one is it? I almost didn't go to Best Buy because it opened so late (I looked at Google's time).

I had a bad experience with the delivery & installation of my new televisions. Best Buy will…read morecharge you for the delivery & installation BUT will not connect your TV to your internet service. What good is an installation if your TV is not connected to your internet service. I was TOLD this connection /service is an additional charge. I had an installer tell me that if I gave him $40.00 cash - he would connect my internet & I avoid the $100.00 +. this is extortion! BE WARE OF THE INSTALLATION SERVICE.

Superb service by extemely knowledgeable and friendly staff. I used their services twice: once with…read moremy main computer, and a second time with my laptop. In both instances the repairs were made reasonably quickly and at a fair prices. I can't recommend 1201 Computer Repair more highly. They're the absolute go-to place in Portland for computer repair.

These people are solid, fair, honest, and capable. Plus they are warm and friendly. My experience…read morethere was perfect.