I booked because I read a lot of great reviews about Heather and Jamie, and Heather said she would be the lead photographer when I signed the contract. Three days prior to the wedding she had someone else text me that she couldn't make it due to a hip surgery, even though I talked to her a week prior and she acted like she would be there. I reached out to Heather to voice my concerns and she had an excuse for just about everything so I left it at that. Aside from the two photographers that did show up, were kind, and did a great job, the company's management style, including editing and album design felt depersonalized, half-assed and shady. I definitely got the vibe that as a New Orleans client I wasn't a priority and was more of a money grab now that Heather and Jaime have moved to Houston. read more

We were incredibly disappointed with our entire experience with Dark Roux. While we did get some very nice photos, overall we felt that we did not get the product advertised. We spent almost $5000 for about 480 pictures (for 2 photographers and a 7-hour session) that, in our opinion, did not come close to resembling the quality of the photos advertised. There is a whole story here of what we went through with the company, our credit card company, and the accusations by this company on their social media regarding our experience-however, it's not worth going into it. For any couple looking to hire a wedding photographer, I would highly recommend asking to view the ENTIRE portfolio from any company's most recent wedding before making your decision to hire someone for this very important day. If you want to see our wedding portfolio from this company, ask for the Nichols wedding from March 2020-make sure you get the whole set (again, about 480 photos). We posted a few of the many photos we received from Dark Roux that we feel were unusable below. read more

See all

Working in film/tv for the past 25 years, I really wanted to find a photography team that can tell a story with a shot, rather than just arrange the same old portraits. We wanted a lot of candids so we could relive our memories. The Dark Roux team are complete artists. Whether spontaneous or created shots, the moments they capture not only bring you back in the best way, they also make you look pretty damn cool. Heather was amazing throughout our entire process. Ryan who did our engagement photos did outstanding work. On the day of our wedding, Brei and Brandon not only killed it, they became part of the family. Everyone was raving about them and I am so grateful to have had them as part of our special day. read more

I emailed 10/13 for a quote, explained we needed a quick response, and got an answer from Heather on 10/15 that she could chat at 3 pm on 10/18. I responded Next day saying yes, but did she mean on the phone or in person? No response. No call from her at 3 on 10/18, so I phoned her--voicemail. No response. So I emailed her again that day. No response. I emailed again on 10/21, explaining that I'm going out of town 10/30, so I need a response. Today is 10/23. Still haven't heard back. They may be great photographers, but they don't seem to want my business. read more

I wish I had adequate words for Dark Roux Photography. As we approach our 10th wedding anniversary I wanted to be sure to share just how incredible this company and their photographers truly are. 1) They are genuinely kind, have untouchable integrity, and are so thoughtful. We are still in contact with Heather and Jamie literally a decade later - we didn't know them before our wedding. That alone says a lot. 2) They made the day amazing, easy, and an extra level of special. They were organized and took our ideas into account too. Plus it didn't take a forever - at some points my husband and I were literally walking and talking and they were there in the background taking photos I cherish. Photos that captured us, not awkward poses. Real life captured in the moment. 3) I am plus size and photos typically stress me out. Somehow they took that out of the equation. I felt gorgeous and comfortable. That says a lot in New Orleans humidity and heat in July! 4) You know when you meet people and you just click? You know it is going to just go smoothly - the conversation, the interaction, the end result? That is Heather and Jamie. You don't have to wonder if you will get the images you dreamed up - you'll get more than you could ever contemplate. On top of that, you get an experience. They will have you laughing so you don't need to worry about forced smiles. They will have you relaxed - so you don't have to stress about looking weird or awkward in photos. 5) Last, but not least, at the end of your incredible day you will remember how amazing your wedding was and high-five yourself for making a damn good decision for choosing Dark Roux. You get the chance to remember the important moments - and they will capture them on film forever. read more

See all

Jamie and Heather are an adorable team and were an absolute delight to have at our wedding! Not only are they individually so pro and talented behind the lens, but they have amazing energy and kept the process really fun and stress free. We were impressed from the start with a skype meeting and consultation, they were very thorough and wanted to get a genuine feel for who we are and whats important to us. We were also very appreciative for how generously flexible they were and willing to work with our tight budget. I just got the feeling being married and going through it themselves, they get it. Heather shot the ladies pre-festivities, keeping us relaxed and letting us do our thing and Jamie getting amazing shots of the guys as they got ready. During the ceremony and reception they were a seamless team, shooting from different perspectives and getting full coverage of every candid moment of the night. As the bride I had no idea how overwhelming and out of body the whole thing would be, so having the pictures to soak in the details is everything. I also had no idea there are moments where its just me hanging out by myself, seeing that Im the last to walk down the aisle. I was SO grateful to have Heather there to keep my mind off my clammy hands and trembling bouquet. She was so awesome, relaxed, and completely on her toes to help. Unfortunately I don't live in New Orleans anymore so I cant use them for other events but for all y'all in New Orleans I would definitely recommend working with these two gems. Plus, the proof is in the pudding (or in the roux?)! The pictures are unreal!! read more

Dark Roux Photography - Event Photography Near Me - New Orleans, Louisiana

Dark Roux is a Husband and Wife photography team that, to put it as simply as possible, is amazing! Amazing, amazing, and extra amazing! We honestly can not praise Dark Roux enough. Their portfolio, and photography work, is perfection. Their personalities are amazing. They take their time to really get to know you (in this case for our wedding), and are very personable. When we first met they took the time to chat with us in person, and even offered skype since we were an out of town couple! They treated us to a lovely snack, went over all the details and information they had to offer, and brought plenty of examples to show off not only their work but our final product. Just making us more and more comfortable in our choice. They find simple tricks to make you smile, and bring out the best in you for the camera. Making you extremely comfortable. Even the simple "poses" they put us in for our engagement photos didn't feel "posed" at all, nor look it in the end. It shows not only their truly unbelievable talent, but our comfort and personalities in the final pictures. During our wedding, aside from a few poses/set-ups we knew we'd have to be in, they were invisible. Blending into the crowd and only appearing during the minor flash of the camera. Making it extremely easy for us, and our guest, to go about our evening of visiting, eating, dancing, and just enjoying "our" night. Everything about Dark Roux was perfect, and we couldn't have asked for better photographers for our time. I don't care what you're planning, please, seriously... take the time to check them out on FB or via their website and I bet you'll be contacting them for a face to face to book them! We can't WAIT for the final product and after a 'sneak peak' we're already amazed at their talent!! read more

Just amazing! We fell in love with their photography when we began wedding planning, and really didn't have to look much farther to know we wanted them for our wedding. They are a husband and wife and they couldn't be nicer people.. we felt comfortable with them right away. We set out to take our engagement pictures this past weekend. What started out as a beautiful day, ended with a very serious rainstorm right in the middle of our photo shoot. Jamie and Heather didn't seem concerned at all, and we just kept going in the rain. I was originally upset about the rain, but it couldn't have worked out more perfect. Our pictures turned out AMAZING and I can't sing Jamie and Heather's praises enough. They are so good at what they do and willing to go above and beyond! I don't think I will ever be able to say thank you enough for the beautiful pictures of my fiancé and I. We are so excited for our wedding and can't wait to see more of their gorgeous work! read more

I live in Houston and had to rely a lot on photographer and other vendors' websites to plan our wedding. When I first saw Dark Roux's wedding portfolio photos and blog pictures from their website, I thought they were one of the best photographers I had seen of the dozens of top rated New Orleans wedding photographers' websites I had checked out. Their pictures (taken both indoors and outdoors) capture light and color so well and have a very classic and beautiful quality....like they won't look dated 30 years from now. I figured they would be priced well outside my budget, and I was ecstatic when I found out we could afford them. On our wedding day, Jamie and Josh were right on time and maybe even a little early. We only had about 30 minutes before we had to head to the church, and I was still getting ready with my sister and mom. Jamie and Josh went straight to work, getting pictures of the shoes, dress, room and all the other odds and ends I had laying about the room until I was ready for pictures. They were so nice and laid back and were so accommodating with everything from the time they arrived until the time they left after the reception. We didn't have enough room for Jamie to ride over to the church with us in the Rolls Royce, so he and Josh caught a cab and somehow managed to catch up to us and get more shots of us through the window as we were en route to the church. Pretty cool. Throughout the wedding, Jamie and Josh did such a good job of getting a combination of candid, in-the-moment pictures and also some really beautiful, "artistic/directed" pictures of the groom and I. I loved how Jamie directed us a little sometimes because I don't know the best angles to stand or look (and normally hate pictures of myself), and I knew he would know what looked best. Also, there was one family member we wanted to get a lot of pictures with, and I can remember he and Josh capturing a lot of different pictures of him with us and other guests throughout the day. A few times during the reception, Jamie showed me some pictures he had taken, and they looked amazing. Not long after our wedding, he sent me one of the edited pictures, and we were blown away. It was the absolute most beautiful and flattering picture I had ever seen of myself, and I knew right then that we got the best wedding photographer in New Orleans. I consider myself to be somewhat picky and have high expectations, and my expectations were far exceeded with these guys!! Aside from Dark Roux being able to capture the best "you" on your wedding day through beautiful and timeless photos, they are SO nice, AND they absolutely love what they do. You can tell they are passionate about what they do because it comes through as they work and in their finished product. Their photos are perfection. We feel so fortunate and blessed that they captured our wedding. read more