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    Dark Roux Photography - undefined

    Dark Roux Photography

    (9 reviews)

    Audubon

    I booked because I read a lot of great reviews about Heather and Jamie, and Heather said she would…read morebe the lead photographer when I signed the contract. Three days prior to the wedding she had someone else text me that she couldn't make it due to a hip surgery, even though I talked to her a week prior and she acted like she would be there. I reached out to Heather to voice my concerns and she had an excuse for just about everything so I left it at that. Aside from the two photographers that did show up, were kind, and did a great job, the company's management style, including editing and album design felt depersonalized, half-assed and shady. I definitely got the vibe that as a New Orleans client I wasn't a priority and was more of a money grab now that Heather and Jaime have moved to Houston.

    We were incredibly disappointed with our entire experience with Dark Roux. While we did get some…read morevery nice photos, overall we felt that we did not get the product advertised. We spent almost $5000 for about 480 pictures (for 2 photographers and a 7-hour session) that, in our opinion, did not come close to resembling the quality of the photos advertised. There is a whole story here of what we went through with the company, our credit card company, and the accusations by this company on their social media regarding our experience-however, it's not worth going into it. For any couple looking to hire a wedding photographer, I would highly recommend asking to view the ENTIRE portfolio from any company's most recent wedding before making your decision to hire someone for this very important day. If you want to see our wedding portfolio from this company, ask for the Nichols wedding from March 2020-make sure you get the whole set (again, about 480 photos). We posted a few of the many photos we received from Dark Roux that we feel were unusable below.

    DeBoudoir - wedding_planning - Updated May 2026

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