a little note to all pet owners that is seeking a fun loving, trustworthy, pet care provider. my…read morehusband and i ( unforseen emergency) had to travel to the u.s for two weeks and we had just adopted a rescue, laso/collie, 11 weeks old. just becoming sincerily attached to this rescue puppy, of three weeks, we needed to hire somebody that just had a natural way with pets. through extensive seaching, we were hooked up through a regular client , of elizabeths and care giver of their border collie, that upon meeting with her and witnessing first hand, her natural, loving way with dogs, could only hire her expertise, immediately. after returning home from a very stressful and unexpected emergency (only to excited to come home to our puppy) ZueZ was at ease and seemed to thoroughly enjoy his time with elizabeth and her family. i would highly recommend elizabeth and her professionalism with animals, to take care of your most prize possessions. thank you elizabeth!!!

The staff is amazing and my dog loves coming for her playtime! I have tried different boarding…read moreplaces but hands down this place has been the best. Not only does my dog get worn out but so do my kids. If your looking good for something different for your pooch and a great time this is definitely the place to go !

Our review was erased twice from Starlight K9's Facebook group so I feel the need to write it here…read morewhere maybe it won't be erased .... unfortunately leaving my dog here for two weeks while I went on vacation WAS NOT an enjoyable one. I read the reviews and thought this place seemed great at first, every other place was booked up so I didn't have many options. I tried to book a flight to bring my girl with me however it was during the Christmas season so the airlines wouldn't let me take her along. I felt a little nervous about dropping her off as I witnessed another dog trying to hump my 10 month old pup, but the staff assured me the dogs were always watched.... The kennels did look clean HOWEVER some downfalls 1) all the dogs are allowed to run around together big, small, medium, giant, all of them can run a far ways because the kennel does own a very large piece of land ... I thought this would be okay however when I picked up my dog there was only one lady working, she was at the desk helping me for a good 20mins, she was the only person working while the other dogs were left outside to run along together, I see this as an issue BECAUSE my dog came home with scratches all over her face and body ... she also had a cut inside her ear, an eye infection, and a bandage around her paw from apperantly digging it in the snow (possibly true but seems far fetched as it never happens at home). Her dog bed came home with only the shell, the whole inside pillow was gone (however the outside was completely untouched and intact). None of her toys came back including the expensive Kong ones. She was completely crazy when I picked her up and acting like a complete savage for weeks later because the dogs are allowed to do whatever they want. All of these didn't seem that bad however, the one thing that really disturbed me is that they tried to charge me $4 for every meal for 10 days (I had dropped off food for my dog but they ran out, I had discussed with them that if she ran out I would have someone drop off more food, they agreed and said they would call, yet when I came to pick her up I was given a bill for her meals). Anyways, they switched her to the brand of food that they feed the animals (the food they highly promote might I add) which was Pedigree ... my dogs skin was flaky and dry when I got her back ... I tried to buy the same bag at 3 different pet stores (because I didn't want to switch her without mixing her food) where I was told blatantly by the pet store staff "WE DON'T SELL THAT GARBAGE" or "That's McDonald's for dogs" or "Pedigree is pretty much candy for dogs" ... I don't understand how a kennel can promote this brand ?? Also my dog was there for over 2 weeks and she stank and had not had a bath of any sorts (apperantly it's an extra expense I was not made aware of). The worst part of the whole experience is that my spouse tried to go there and talk to them about our situation and they were completely RUDE and unhelpful! I guess there was a reason every other kennel from Chilliwack to Abbotsford was booked up but this one was not. Dogs should be placed with like minded dogs in the same size range not all of the dogs left outside to wrestle together.... I'll cancel my trip before I ever leave my dog here again. Sorry Starlight K9 it's two thumbs down from us. Maybe if you would have been slightly less rude to us and a little more compassionate for the well being of my dog then I wouldn't need to go out of my way to warn people of your kennel. And you could probably step it up a few notches on the customer service department and with your staff professionalism while your at it.

Took thousands of dollars and wanted to keep my dog for multiple nights when I asked them not…read more Didn't know what was the issue at all after 3k in tests and it was not that I wanted to take my dog home.

If I could give this clinic zero stars I would, I will be seeking a court action after I have the…read morecomplaint delt with through the veterinarian licencing board. We came in with two kittens, I didnt expect the one to make it as he was in shock with very low blood suger. But the other kitten had esperated some milk in her lungs two nights before and needed to be put back into an oxygen chamber. I had been warned that her lungs might become a bit wet after a few hours out of the chamber and if this happened she would need one more night, I had gone to another hospitail the night before paid 560.00 for treatment which had included fluids, oxygen, bottle feeding, and warming care as this was a hairless baby.The choice to come here was not mine, but the owner of the kitten in shock . She could not travel tto vancouver where I could have got one more night on oxygen for 140.00 This Dr. Gave us a bill of 1600.00 We arrived at around 715 pm and they took the kittens in, we were told that the kitten that was in shock would probably not make it, but the other kitten would be ok as she was healthy just slight rasp when she was breathinng, she was also constipated and we asked them to look at this. We were given a quote for 1800.00 and asked to give 600 right away when I said I had to run home to grab more money. While we were gone for 1 and a half hrs after I called to say I had to feed some kittens and would return, they called four times during that time, saying we needed to bring them money. When we got there and gave them the money I saw my kitten just laying on a heating pad that didnt seem to be heating well with no oxygen or care. she had been put into a cage. I inquired about this and was told she was breathing well on her own and they felt she would need a night of observation. If oxygen was needed they would provide it. They said they had tube fed her when I inquired about the large size 8 tube beside her, I said you cant use that, thats huge , Here I have the proper size tube in my bag. I retrieved a size 3.5 tube that was new and sealed in sterial wrapper. I was told I was wrong and ushered away from the cage. I spoke to the Dr. and we were informed the first kitten had died, now I dont know if it was shock as they claimed, what I know is he was given one shot of something and just left in his owners hat on a table. I think I freaked the dr out when I insisted they give us the body. Here is what I discovered, they claimed they had given fluids by pap, this is done throught the back skin subdermal, there was no needle mark, they claimed they had done three blood draws for testing blood suger, there was no needle markes only the one needle mark that I had been there for with glucose in the left hind thigh leg was there yet we had over 600 in charges for services the animal had never recieved such as emrgency nursing care, they had one nnurse and several paitents, then when I picked up my cat after they had been calling since 8am to have her picked up or they would be charging me another 600.00 we could not get there until 10:40 am they handed me my cat covered in mucus ice cold and purple with a swollen abdomen and barly breathing and she was bluish purple. She died less then two hrs after leaving the clinic she had been dehydrated , freezing and she had a swollen throat from the too large tube they had stuffed down her which purferated her tummy. The new can of formula we had bought was missing just 3mls of liquid we weighed and measured it, my guess is they hurt her by jamming that tube down her throat and didnt bother to care for her at all through the night. My 3500 dollar dwelf should never have died she had been ok when she went there. she was ice when they handed her back it was so gross the condition she was in with bloody mucus all over her coming from her mouth from tube damge . I plan to sue this dr. My cat had no needle marks at all on her yet they claimed all these things had been given via injection, foolish my cats have no hair and every poke brusies and shows, the other kitten was in the shock they claimed her was suffering from constipation, and had eaten that afternoon, The shoot of glucose cased him to die it was to much for his little heart they should have put it on his gums. No fluids were given, no blood work no workup to see what was causing his belly to distend, nothing was given and he was not put into a warming oxygen chamber as he should have been. this vet I have read charges for items he does not do and this is fraud. AVOID AT ALL COSTS OR IT WILL COST YOU. Oh I spoke to the other vet who said that my kitten should have never died she had minimal fluid on her lungs, she was healthy and eating on her own by bottle. She was active and this was a travisty

Awesome facility and staff. We have been taking our dogs here for years. Excellent care and…read moreattention is provided. One of my dogs was getting a bit elderly and they noted she was having some diarrhea, they took her to a local vet and also consulted my normal vet. The staff are very attentive and know my dogs very well. All our dogs are excited to visit as well. Highly recommend them

When we moved to South Surrey we tried 3 different kennels before finding Hazelmere. Our vet…read morerecommended them. Our Boston's have stayed there on a few different occasions and we've pre-booked through 2020. The Kennel is clean and organized and the staff are knowledgeable, accommodating and genuinely friendly. We are thrilled to finally find a kennel we can trust and feel comfortable leaving our dogs there.

I found Dr. Punia very kind and compassionate, knowledgeable and competent when treating our very…read moresick cat, the receptionist also kind and competent. Options were given, but nothing costly was pushed, we were given facts and options. I like that it is a small office, and the waiting room was calm. I would recommend this service.

The worst place you could bring any animal to. They don't…read morecare about your pet, they care about the money they can scam off of you. They do unnecessary and costly testings that hurt your pet, just to bring you back later to make more money. I brought my dog here for a lump growing on her chest, and they put two needles in it (causing her extreme pain), just to come up with no conclusion of what it was. Then they tried to sell me antibiotics and inflammatories for it, and said surgery would be the last option. Then I brought my dog to other vets, and they all said the same thing: it's a tumor, it has to be surgically removed, and my pet will have to take the same two types of medication after anyway. This vet is horrible, they don't care about the pain or feelings of your pet, they honestly just want to try and rake in as much money as they can from you. I am never bringing my pets here ever again. If you hate your pets then this is the place for you.

Our labradoodle required special attention to improve his socialization with other dogs. Nea…read moreprovided a plan unique to his needs going above and beyond. This service is invaluable.

I do want to say I feel like my dog training experience was good, however that experience was…read moresoured when I prepaid for doggy daycare. I used several of the visits but then her business effectively began to change hours of operation and days available for daycare (the days and times I needed canceled) shortly after that she closed up shop. After reaching out repeatedly and trying to come to a solution with no response she finally replied that the business closed and she could not refund my $750 remaining balance. I came to find out later down the road that she was still open at another address and the business was functioning (not sure the current status) but I'm still out $750 years later and still a little upset about it.

I'm unsure if you can call Glenn Mountain Animal Hospital a animal hospital. My last trip there,…read morethey gave my doggo a look over, and when it came down to me not wanting to purchase the overpriced food they had, they told me they can't help me, proceeded to give me a $1200 bill (just to look at her, then try to overcharge me food) and tell me to go to another vet, which then also proceeded to charge me fully. Are the owners/employees making extra $$ doing this? People shouldn't be scammed cause they love their fur babies.

The people operating this place are very friendly. They are very professional at this bissines. The…read moreprice for services are very reasonable.

I take my 2 dogs here for grooming and they always come out looking beautiful! They are both small…read moredogs who are shy around unfamiliar dogs and places but they take good care of my boys while they visit and it's also a reasonable price.

smells horrific, all concrete flooring, small, your dog will come back smelling quite foul... rude…read morestaff that assumed I wasnt feeding my dog a proper diet when not knowing that he has a hyper active metabolism. Maybe they should know the facts before telling people what to do with their dogs diet. thanks but I'll take the advice of my regular vet and my hollistic vet over some overzealous dog daycare employees and owner. I highly recommend going elsewhere as there are ample options in the area. i don't know enough about the grooming to comment.