Very pleasant company to deal with. Service guys are very friendly and knowledgeable. They go above…read moreand beyond and I am very appreciative of them. Will definitely keep using them.

I called Bourbon plumbing regarding some outside faucet work that was going to involve cutting into…read morewalls according to other quotes that I had received. In other words, there was going to be more than just replacing the faucets. They were loose inside the walls and had become detached and needed to be replaced and reattached inside the wall. The receptionist at Bourbon plumbing was pleasant enough, but when I asked if somebody could come out and give us a quote or estimate on the job, her response was it was $95 an hour, and it would just be a service call. Two other plumbing businesses are going to give us an estimate. We have no idea how long it's going to take for them to do the construction work inside the wall and what all it's going to take, because this is an old house. I saw the great reviews for bourbon plumbing and was hoping that we might use them because of the quality of their work. Evidently they're doing so well, that they don't have time for estimates or extra business. Congratulations. Needless to say they may have done the best work, but we will never know

Of course my plumbing problems were on the weekend. The whole trailer was backed up. I texted Otero…read morePlumbing to set up an appointment for Monday. They got back to me with a time on Monday. For this area I was really surprised that I even got a response first off and that they would come out on Monday! They came, diagnosed the problem, which will be major, and set up a time frame to come back to make the repairs. I was pleased with the response, and that he discovered the problem and will be able to fix it, without costing me my life savings. I would recommend this company for your plumbing needs.

We had them come and service our swamp cooler. We were told it was cleaned and that it would be…read more"good for the rest of the summer". However, it did nothing. It got even hotter after they left. We had someone else come out and it turns out they didn't even change the filters at all. The other people did and voila, it works great. They charged us for doing nothing. It was a complete waste of money. They were very nice, but that didn't cool our home.

Called in the morning, within a couple of hours, a gentleman by the name of Tony showed up. This is…read morea rental property and my problem was a brand new furnace that had been previously installed during the summer months and hadn't been tested. When tested, it would not turn off and it also started emitting strong fumes and my CO2 alarms started beeping immediately. Tony did his thing and left me the unit running, not triggering CO2 alarms and with the thermostat doing what it was supposed to. I am very happy with their service and will be calling again.

Three and a half hours, to replace a broken part in a toilet? Do NOT use these people! Total…read moreincompetence!

Great and professional service. Was a bit hesitant to call them because of the old yelp reviews but…read moreI gave it a shot and was impressed. Also very reasonable pricing and good customer service!

I had a leak at night, on a holiday, in a new city that I had just moved to the week before. Water…read morewas coming out of the wall and onto the floor and I just couldn't get it to stop. Being a holiday, I wasn't sure I would be able to get anyone out, but I called several plumbers that were listed as having emergency hours in hopes I'd be able to reach someone. Lane Plumbing called me back in a matter of minutes, clearly stated pricing, and were at my house about 20 mins later. The gentleman was able to fix the problem very quickly, and was on his way. No hidden fees, clear communication, and quick response. I absolutely recommend and I think I've found my new plumbing company!

Nowell Plumbing went above and beyond once again. My house had a gas major leak from the meter to…read morethe hot water heater at the furnace and gas stove. Called them on Tuesday they came the very next day. replaced the gas line up to the house under the house along side the house. Today they came back and fixed the closet door to the furnace to make it more secure. Thank you all amazing man .Seriously blessed!

Don't use this company! I had them fix a leak under my sink and 3 months later it's leaking again…read morein the same spot. I called them to fix it again and they said that if it's been more than a month they would charge me again. Obviously, they don't guarantee their work!

Roger Ashley will not pay his invoice he owes our company. I met him in Cloudcroft NM at the…read morewestern bar. I shipped him 2 RDI compressors that he will not pay for. His phone doesn't work, his website is down. I wouldn't do any business' what so ever with this guy. He has kids and so do I, he should do the right thing and pay his bills.

Poor work ethic working only 4-5 hours/day for 2-3 days a week. Questionable integrity...says he…read morewill show and then doesn't. Unable to provide adequate documentation for pricing. 6 weeks into a 3 week maximum project. By the time it is finished, we will be 2 1/2 months into this 3 week bathroom renovation project. Website does not accurately reflect this business.