Very pleasant company to deal with. Service guys are very friendly and knowledgeable. They go above and beyond and I am very appreciative of them. Will definitely keep using them. read more

I called Bourbon plumbing regarding some outside faucet work that was going to involve cutting into walls according to other quotes that I had received. In other words, there was going to be more than just replacing the faucets. They were loose inside the walls and had become detached and needed to be replaced and reattached inside the wall. The receptionist at Bourbon plumbing was pleasant enough, but when I asked if somebody could come out and give us a quote or estimate on the job, her response was it was $95 an hour, and it would just be a service call. Two other plumbing businesses are going to give us an estimate. We have no idea how long it's going to take for them to do the construction work inside the wall and what all it's going to take, because this is an old house. I saw the great reviews for bourbon plumbing and was hoping that we might use them because of the quality of their work. Evidently they're doing so well, that they don't have time for estimates or extra business. Congratulations. Needless to say they may have done the best work, but we will never know read more

We had three companies try to clear our drain. We finally called bourboun plumbing and they had it cleared in no time at all. They are very professional and very friendly! Very happy with the service and the job done! Thank you, Johnny and Kathy Gahan read more

WOW!! Don't look anywhere else...you've found your Plumber!!! Called yesterday expecting to be put on the calendar for after first of year...family coming in for Christmas and no hot water. Boss Man, Tom, was super nice and rearranged some things and his crew was at my house this morning :) Kevin and Will were TOP NOTCH - professional, good spirited, kind...just good people...nice to talk to! It's Friday and they usually work half days, but they took us in and got us taken care of... Kevin and Will were the ultimate example of amazing customer service!! Their parting words were "We Got You"!!! And they do...we won't use anyone else. Thanks for making it happen Tom...you got a great thing goin'!! Merry Christmas!! :) read more

Thank you, Kevin and Timothy!! The Best! Very Kind and Courteous young men who do their job well. I hope whoever reads this review tries this business first. They were able to get my kitchen pipes unclogged in a timely manner, their prices are affordable I could see they were not out to rip us off just good service the way it used to be!! read more

Can not recommend them highly enough!! We have used them on multiple occasions and are always thrilled with the service and reasonable prices. Our water heater went out on Friday night and Tom and Lacy were here by midday Saturday to replace it. They gave us options for replacements as well as making sure we were informed for everything we needed to know on the unit they installed. We will continue to use Bourbon Plumbing and genuinely appreciate how much easier they make the stress of plumbing issues! read more

Would definitely recommend. Had a gas leak after moving into our new home. Called several places before calling Bourbon Plumbing and none of them seemed concerned or had any sense of urgency regarding our issue. Won't be making that mistake again. Spoke w Lacey at Bourbon Plumbing and she got us in as quickly as she could. The whole team of people who helped during the process were great. All very respectful and professional. All very patient and willing to answer all my questions. Will be using again for all our plumbing issues. read more

We have used Bourboun Plumbing for years and never been disappointed with any part of their service. It is a family business. Lacy takes your calls and is very helpful and friendly. Tom, the owner, runs a great business, is honest, and only hires good, knowledgeable help. They stay very busy so you may have to wait a day or two to get service, but you can always depend on quality service from friendly, honest people. read more

I had a really terrible experience with Tom and this company. The people they hire are rough around the edges and very disrespectful. The entire time I felt uncomfortable with them being in my home and around my family. We agreed on a certain price before the work then at the end of the job Tom (owner) almost doubled it telling me "I'd better get my money" Worst part was that a few months later I had to hire another plumber to fix several things that they had done wrong. Please do yourself a favor and avoid doing business with Bourboun Plumbing read more

Bourboun Plumbing is awesome. We have had them come to the office several times and they are always professional and efficient. I called Lacy and she arranged for them to be at the office - Bryan and Scott came and were so polite - they had the problem fixed quickly. Thanks Bourboun Plumbing!! read more

Thomas helped me in a time of great need. My home was under contract to be sold and I had unknowingly left the natural gas (thought it was still part of PNM's services) disconnected. The winter was coming along with cold temperatures and I wanted to make sure my home's pipes didn't freeze. When NM Gas Co. told me the gas line under the back yard was leaking and needed replacement, I was put in contact with Tom at Bourbon Plumbing. Tom was able to replace the gas line quickly while following code and local building ordinances for much less than I had originally expected. After the required inspections were completed he made several plumbing repairs and replaced several faucets quickly. In my opinion Bourbon Plumbing is the best in the Alamogordo area. read more