Every single person we have encountered here has been AMAZING. From the front desk staff to the…read moredentist (Dr Soria) everyone is so wonderful. The dentist and her assistants are great at explaining things to my kids and demonstrating how to fix things they may have missed when brushing. We love this office

Went in for a routine cleaning for my child and she had a loose tooth, no big deal, was going to…read moreremove it myself in a day or so. Doctor came in and noticed the loose tooth and asked if they could " just remove it and get it over with". I agreed thinking it was no big deal and wouldn't cost anything, and that is how they perceived with the question. Doctor to a paper towel and removed the tooth with zero evert and zero pain to my child. Weeks later a bill came in the mail with an over $200 dollar balance for a tooth extraction fee. I was going to pull that tooth my self in the coming days and not worry about anything, but the Dentist sounded like he should pull it to make things easier during the cleaning. Just watch out with this place, they will charge you for every little thing, we have been fighting this for years now and they are threating to send us to collections over pulling a very loose tooth with a paper towel. Be very careful!

I write this because I am personally afraid of going to the dentist. I had childhood trauma from…read morebad experiences and could have taken better care of my mouth as an adult. That being said...Dr. O'Dwyer is by FAR the best dentist I could ever ask for. I have gone to him for the past 20 years. He genuinely cares about your comfort, your health and is one of the most outgoing and positive providers I've ever had. His staff is courteous , pleasant and easy to talk too... extending the same level of care that you're used to with Dr. O'Dwyer. I've had everything from cleanings to root canals, This dentist office is top notch , I happily drive an hour for my visits and would find it hard to believe you wouldn't after your first visit.

Wait! i just read that someone had a problem with Dr. Odwyer!? How is this possible? He literally…read moreis one of the nicest people and this is coming from someone who has been with him since he started his practice, which he took over for my previous dentist whom i respected because he did good work but his bedside manner was not to be desired, on the other hand O'Dwyer has both the skill and good customer service while showing personal interest! For the 1st time i don't dread going to the dentist and it is solely because of him, from the unique way he gives shots of novocaine to the vaseline he puts so your lips don't crack! These are just of few of the things that O'Dwyer does to make going to the dentist more enjoyable...so for me and my family, we highly recommend this dentist!!!

Continued to have this dental group. Good service, friendly and hygienist. good teeth cleaning,…read morevery pleased with the outcome. I have recommended 2 good friends and they love the service. Nimmi

This place is absolutely amazing.. From the front desk to the hygienists, doctors and assistants,…read moreeveryone is very professional and courteous.. I was taken in right away and was explained the treatment plan very well after my visit.. On my second visit, my procedure was done painlessly and I was called a few days later to check how I was feeling.. My kids love this practice.. Kudos to Dr Singh for having an amazing team behind him..

Out of a pandemic, when kids and folks are frightened, comes a pediatric dentist who knows to care…read morefor kids and teach parents how to prevent cavities and live with a great smile. My friends and family love this dentist's human approach to caring for kids smiles! Thank you, Dr. Wing!

Completely disappointed in this practice. We've been going there for nearly 7 years with our 3…read morechildren and the level of care and compassion has completely gone downhill in the past few months. I did notice there were staff changes, and I know that can be difficult sometimes, but the overall care of Dr. Wing has been horrible. My 5 year old went in in January and was told he needed fillings. The Dr. did attempt to do them but my son was less than enthusiastic. In the end, we decided we'd wait a few months to try again, since they were not bad. I called today to have him seen and the dentist blatantly refused to see him citing that the "tooth was too decayed for him to do." Unbeknownst to me, Dr. Wing is not just a dentist, but also a psychic. Considering he hasn't seen my son in months and back when he did, he said the cavities weren't bad and we could wait until his June cleaning to address them again, I'm failing to see how he can see inside his mouth, over a phone, from 2 towns away. I spoke with the new receptionist again, asking if I was hearing her correctly: That my child's pediatric dentist is refusing to see my child and HELP him, while he's in pain. I heard correctly. I highly do NOT recommend this practice and I will be taking my children to a new practice that actually cares.

The reason for a two star is because of the 2.5 hour wait before I was called in (for a 10:00AM…read moreappointment I was called in for a X-ray at 12:30PM and then the actual procedure at 1:00 PM). The staff are extremely courteous and professional, but the whole mismanagement of time did not go well with me. I was there for a tooth extraction and the actual procedure took about 10-12 mins. The doctor was quick and the nurse spoke so fast giving me instructions on what not to do in the next 24 hours :)

They seemed to have sacked the dentists I used to use here which was a big negative for me having…read moreliked the other ones. I hate seeing the little guy get stepped on. They also really hiked the price about $200 just for removing one tooth. No one deserves this kind of money for such a basic service. I think they hired too many people is the reason for the overpricing.

Buckland Hills Dental, Dr. Kim, (Dr. Chi consulted) and Andre, (office manager) have all lied…read more After Dr Kim refused to fix a partial denture that did not match my teeth (missing teeth) or fit my mouth, I left the denture with them. I did not sign anything or say I would pay for services or materials I couldn't use yet they argued I owed a lab fee of $250 because they can't control what the lab does. They told my credit card company I had the partial and was satisfied. I filed a dispute with proof that it was not true and added they did not make an insurance claim which made no sense if I was satisfied--and filing one would be insurance fraud. A week before the dispute was decided Dr. Kim filed a fraudulent claim for an "oral evaluation," which it wasn't, to enable them to "win" the dispute and keep the $574 I paid in good faith. The oral eval was done and paid months earlier. Beware. A response was posted (on google) by Buckland Dental 9/12/24. Everything they accused me of, or implied, is a lie. Wicked people with a smile. Now I'll take the next step.

I must say I was a little skeptical to go here coz it was in the mall but a friend of mine…read morerecommended. It was easy to make an appointment they are open for more that half a day on Saturdays. They are a children dentistry and a general family dentistry. On weekends they have a different doctor attending than the regular weekday doctor. It was clean. The wait was a little long 20 min over my appointment but that didn't bother me. They make you feel comfortable, they talk you through the procedure as they do it making sure your fine. I used to hate going to a dentist coz of all the traumatic experiences I've had but after my visit here I'm not terrified anymore.

I'm sharing this because, as a diabetic, I felt my health was put at serious risk here. While the…read morehygienist is wonderful and Dr. Maldonado was quick with my wisdom teeth extractions, the follow-up care was a nightmare. They performed my extractions after I had been on antibiotics for only one day, which wasn't enough time to clear the infection. As a result, my face became extremely inflamed. Despite knowing I am diabetic and at higher risk, Dr. Dental refused to let me come in for emergency care. I had to go to an oral surgeon in Meriden, CT who, with the help of her assistant, had to painfully drain a very large abscess. Additionally, I had a root canal on tooth #30 that was done improperly. I've had a large hole in that tooth since May 2025. When the filling broke, the office told me to buy a temporary fill from CVS or Walgreens to avoid me coming back. Because they delayed treating other cavities, I now need more root canals due to nerve damage. This office (specifically Spencer St, Manchester CT) is a "mill" that overbooks for financial gain. They are greedy and dismissive of patient safety. Please do your research and believe the low ratings--your health isn't worth the risk.

If I could give 0 stars I would. My appointment for a filling was for 11:30 and I arrived early to…read morefill out paperwork. I got there, there was no paperwork for me to fill out so I wait...not 5 not 10 minutes but 20 minutes, just to go and sit in one of the rooms for another 20 minutes. Then a nurse comes in and doesn't say anything, just swabs my gums then proceeds to inject my gums without any warning or anything. Now I have to wait even longer for the numbing to set in...my face is numb yet I am still here waiting for a filing. Mind you, I am one of the 3 patients in the office. 12:30 comes around and I am STILL waiting for my filling. shut this place DOWN!

I use to take my daughter and son here but they were having issues figuring out our insurance and…read moretried to charge us twice for services saying my son didn't have insurance when he came,(which was not true!) The dentists were nice and took care of their teeth but the office personnel was terrible!! Many calls to them to strengthen out the situation went with little to no response, my husband called got it strengthened out and a month later was told we needed to pay the bill again. I switched dentists and haven't had an issue with insurance since.

10 years ago my son had his braces placed on at the 401 Center Street office. He had a bill of…read moreabout $575.00 and I could not pay for it then because I had 7 minor children and a spouse who wouldn't support me financially.. it's why it took me 10 years and no they ( Columbia Dental) did not care about my financial situation and my son suffered. He's 23 now & I paid them in full but with their threats.. the threat was that if my son dsnt show up in time or at all for his braces removal then the payment I made would be null in void.. in other words, they would take the money & never take off his braces. I tried within these last 10 years to have other dental offices to remove them & offered to pay but they couldn't because Columbia Dental has a contract which states that other dentist/ orthodontist can not touch what their orthodontist have stated.. I found out this information thru other dentists. So beware before going here.. they may have better hours and availability than most dentists but their tactics are evil. My sons braces are finally off but he still has crooked teeth because it was just metal in his mouth all these years.. he never received the proper care he needed for a person with braces. They didn't even deserve my 1 star.