The incorrect fixture was ordered by Ken, the designer at the Tampa location showroom on Willow,…read morefor the master bathroom project. I sent multiple emails requesting additional supplies, but unfortunately did not receive a response. I also attempted to contact him by phone, but my calls were not returned. Due to the lack of communication, I had to drive to the showroom several times to reach him in person, which is over a 45-minute drive for me. Eventually, I was able to obtain all of the materials needed for my projects. Overall, Ken did assist with selecting the fixtures for my projects, which is part of his role. However, improved communication, responsiveness, and a more welcoming customer service approach would greatly enhance the experience for future customers.

We just finished a master bath remodel job. We went to Ferguson's for a new bathtub, all the tub…read moreplumbing and all the plumbing for a new shower and two new sinks. All of the materials were delivered to our house within a day, or on the day we requested. Kenny was our salesperson and contact. He was well-informed and was very helpful. When we had an installation issue (the installer's fault), a call to Kenny got the issue resolved. (This included a late Friday at closing time email!) The showroom has a great selection at different price points, worth your time to visit and shop. Highly recommended for good service and selection. Ask for Kenny.

Love IKEA! It does get hectic on weekends and lines to checkout can be extremely long but I love…read morethe variety of stuff this place has. The prices are very fair. Some items are more "cheap" quality than others but overall, decent. I love the showrooms and being able to touch and experience what it actually feels like to be in that room. My son loved the kids section. He had fun running around and exploring the different rooms and playing with the display toys.

The kitchen designer got the order completely wrong. I ordered this kitchen in the store and…read moretrusted that the sales rep was ordering what I told him my need was. I drove 100+ miles and picked up my kitchen. After spending a few hours assembling the cabinets I realized that the cabinets were not the right size. 30" vs the 36" I had indicated that I needed. I was Not happy but decided to just deal with it and use what I was sold. When I went to install the cabinets on the wall I realized that the over the refrigerator cabinet was 24" deep instead of the 14" that I had requested to match the depth of the rest of the cabinets. This was a deal breaker for me as this cabinet door would not open due to it hitting the refrigerator hinges. I called customer service and spoke with someone that I could barely understand and explained the situation. When I was done explaining, the line was disconnected!!!. I started over and spoke to another person that was hard to understand with a dog barking in the background. This person set me up with an online appointment to resolve the problem. Six hours later I had the online appointment where the nice person that I could understand explained to me that they only designed kitchens and had no authority to resolve the situation. He then gave me a phone number to call to resolve the situation which was the same number that I had originally called. I called again and the individual I spoke to didnt seem to have enough knowledge about their product to help me. At this point I asked to return the cabinets. Ikea will pick up the cabinets in 9 DAYS. Then 5-6 business days later I will be refunded the money. So now I have to wait two more weeks to be able to reorder cabinets elsewhere because my money is tied up by this fiasco!

I'd have given the company 5 stars, but the choices were limited - the bigger selection is…read moresupposedly at their Tampa store. That said, KB was able to satisfy both my wife and me with a splendid choice that we reserved on our first visit (we're just waiting until our new cabinets are installed so they can make an accurate measurement). We worked with Rey to accomplish our needs - on our way in we met another couple who were coming out, and they recommended Rey highly, that this was their 2nd order from KB / Rey. I'll update this review after the measurement and installation to let you know how things proceed!

The salesman was great, the countertops look pretty good. There are some seams we didn't like as…read morethey look dirty. Also, had a couple of other issues come up and even though John said he would address them we never heard back. Calls and texts go unanswered. I mentioned this to him when he did come to inspect the seam, which he said was because of the design, which is not true at all. He said he gets so many calls/texts it is difficult to answer them all. We love the countertops, just wanted a couple of things fixed or explained. Good products, great salesman, not so good at follow up after completion.

Excellent service and care. I enjoyed working with Vicky and our GC Daniel was great! They are neat…read moreand keep things moving.

Great communication and follow up with sales person Lacie. Also crew was professional and very…read moreskilled. Highly recommend.

OK, we all dread renovations from the very beginning to the very end there seems to be a hick up…read moresomewhere along the way. This is not the way marble masters of Florida Works, from my first telephone conversation with Robert Anderson, everything went smooth as silk. When it came time to doing the installation they were clean Thorough and left high quality workmanship behind. I went to show room for our very first meeting and found the show room to be not very impressive, however! His work firsthand is absolutely beautiful. I chose the marble finish in a color called dove with a matte finish on it I cannot put into words the workmanship and how beautiful the marble looks. I hope the attached pictures do it justice I highly recommend marble masters of Florida

I had the ugliest tile countertop but didn't think I could afford granite. This company removed my…read moreold countertop and installed the most beautiful granite countertop for an amazing price. They were fast, clean, and courteous. I love my kitchen now! I highly recommend!

From the owner: Kitchen Designs Group provides you with the highest quality products. We listen to our contractors,…read morebuilders and homeowners and customize their design and requests on every single order. Kitchens and baths are not only designed and built by us, they are also designed and built by our clients. We have been in the Business of six years .