I got very lucky when I moved here and went to Cornerstone Health Broker. Lauren helped me choose…read moremy insurance and suggested Dr. K. I have been a patient for 6 years and she is so very very bright. She also is a mile from where I live so again very convenient which was important to me.

Dr. Kristensen has been my PCP for many years and she is wonderful!! She genuinely cares about her…read morepatients and is very kind. I highly recommend her!! I also have had very good experiences with all of the office staff.

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

Let me save you some aggravation. AVOID THIS OFFICE AT ALL COSTS! Do not trust this man or his…read moreclinic with your care. They submit improper billing codes for your visits which result in over-priced copays. I received a bill for a $125 copay for a 10-minute office visit to refill maintenance medications. Mind you that was AFTER I had already paid a $10 copay just to be seen. I looked up the CPT code that was used on his statement and my EOB because that cost seemed unreasonable and I was charged for a 20 minute in depth visit. THIS IS A LIE!!! My boyfriend and I were in that exam room for less than 10 minutes and during that time this pervert of a doctor asked me THREE TIMES if I wanted him to preform my pap smear. I was ALREADY ASKED this question by his MA, who was told that I only allow women doctors to preform intimate exams on me. I should have never had to tell him that I didn't want him to do my pap. His MA should have informed him beforehand and even if she didn't, I as a patient, SHOULD NEVER HAVE TO TELL A MALE DOCTOR MORE THAN ONCE THAT I DO NOT WANT HIM EXAMINING MY VAGINA/CERVIX!!!!!!! When I called to address the incorrect CPT code I was told they would not be willing to recode it. His extremely rude, incompetent, sorry excuse for an MA asked me if I expected him to see me for free. I informed that snotty witch that I expected him not to commit insurance fraud by filing false claims!!!!! She got really quiet at that but then proceeded to state they would not be rebilling it. I contacted my insurance and let them know this is a fraudulent bill and that he is submitting a false claim and breaking the law! They have proceeded to bill me for this for over 7 YEARS even after I have made it more than clear that they are committing insurance fraud by submitting false claims and I will happily pay the copay once it has been resubmitted properly and my portion properly reflects the actual cost of my 10-MINUTE VISIT. The time for that has long since passed and this crooked office will never see another dime from me. I am sent this bill every few months, I love knowing Owen is wasting money on postage and helping USPS. The bills come in handy for lining my cat's litter box. He is a perverted old man who needs to retire and stop trying to fleece his patients for all they are worth. It seems, according to other yelp reviews, that I am not the only one who has had a problem with being overbilled in this office and then being met with hostility and stupidity from staff members. To sum it all up, this is a thieving office run by a perverted doctor, WHO DOES NOT UNDERSTAND THAT NO MEANS NO, with the most worthless staff. RUN!!

The ONLY reason to use this provider is Rebecca Reilly. She is absolutely kind, professional,…read morethorough and respectful of the patients. Otherwise, the revolving door of incompetent rodeo clowns hired by the doctor is an embarrassment.

They charged me 175$ for the appointment, i didn't see any doctor but only two nurses came asked me…read more100 questions, gave me a vaginal swab to get it done so they can send it to the lab. That's another 275$ dollars they didn't tell me in advance. I get it medical can me expensive, but at least I have rights to know what I am I paying for, at least get to see a doctor, or have my problems solved. On top of that, the lab is supposed to send me a test bills after not charged upfront. I should only be charged for the visit. Terrible service, weird place.

Dr.nick is the worst dr I have ever worked with refuses to understand my pain and dose nothing…read moreabout it I have herniated and bulging discs in my upper back and constantly says I'm fine the rest of the staff is great and helpful I'm a work comp patient and been treated like a liar despite MRI results

One of the best medical offices that I've ever visited in the valley…read more -friendly, direct communication over phone. Was able to get next day appointment. -helpful and joyous front desk staff -office superbly clean, bright and organized -spotless restrooms -Dr. was very friendly and listened to all my requests intently -was in and out of my appointment in less than 30 minutes

If I could give this office 0 stars, I would…read more I first visited Queensridge for a consultation last August and paid my $75 copay at the time of my appointment. The entire visit with the doctor lasted less than five minutes. I was then sent for blood work. Even though I had fasted beforehand just in case, I was told the specific test had to be completed before a certain time, so I had to schedule another appointment. When I returned for my second appointment after making another 30-minute drive, I was informed that the phlebotomist wasn't there, so I couldn't even have my blood drawn. After two disappointing visits, I decided not to return to this office. To make matters worse, I later received a bill for an additional $73. I spent over six months trying to get someone to explain why I owed more money after already paying my copay. I called weekly, left countless messages, and never received a return call. Because no one would respond, the balance was eventually sent to collections. I paid the balance just to deal with the collections issue, then disputed the charge with my bank because even they agreed the situation seemed unusual. Despite that, I am still being billed for the same charge. Once again, I spent months trying to get answers with no response. When I finally reached someone, I was essentially told that if I didn't pay, it would simply be sent to collections again. No one could actually explain why I owed the money. I no longer have the insurance I had at the time of my visit, and I was also told the doctor I originally saw doesn't even work there anymore. The lack of communication and patient care at this office is unacceptable. Ignoring patients for months while continuing to bill them and threaten collections is not how a medical practice should operate. If they put even half as much effort into helping their patients as they do collecting money, this situation could have been resolved long ago. I will never return and would not recommend this office to anyone looking for a practice that values communication, professionalism, or patient care.

The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

Luv Mary Nara she's the greatest dr ever & cares about us patients so thank you to her!!!!read more

I went to see Mary Nara at P-3 Medical Group for TMJ treatment. In the state of Nevada, TMJ is an…read moreinsurable medical condition. I told her that in my previous doctor's records, she would find the signed Medical Necessity Script needed for the oral surgeon and prosthodontist to file the treatment plan with Aetna. Every time I talk to her and mentioned it, she changed the subject or ignored it like it was not her problem. My lower jaw was sticking out one inch to the left and I could not eat. I went down to 92 lbs and eventually went into the hospital for failure to thrive. She asked me what I thought the problem was and I told her it was from the TMJ. It was causing so much pain that I could not open my mouth to brush my teeth or eat and the anxiety it caused was unbearable. I mentioned several times that I had two businesses, but I could work until it was fixed. The misalignment of my jaw was so severe, it knocked out almost all of my teeth which now made it a medical for dental claim. I have been permanently disabled since 2008. It took me over a year to find an oral surgeon and a prosthodontist that could repair the damage. They said it would take one year of oral surgery, and they could only replace my now damaged teeth with implants and that dentures were not an option. My oral surgeon also said that because it had not been treated, I developed Periodontal Disease and was at risk of having a stroke. Mary told me she had 1500 patients and she could not remember everything, so I was totally neglected until I almost died. I was invisible to her and everyone at P-3 Medical Group. My sister was so mad and upset that she flew to Las Vegas and called Mary as an emergency. She reminded Mary that there was a previous Medical Necessity script on file, but I needed a new one from her. I did everything on my own, which included finding the specialists that could treat my injury and getting verbal permission from Aetna to proceed with the claim. She told Mary I had to do everything on my own without her help and all I needed from her now was the Medical Necessity script so they could file the claim. Mary refused to give me a Medical Necessity Script and told me to go to the UNLV Medical Dental School. Both my sister and I hit the roof. She STILL did not understand that TMJ is an insurable medical condition. There is no way that the UNLV dental school could help me. No dentist could help me because it was a TMJ medical problem. Her neglect ruined my health and my life. It forced me to cancel all of my business clients and contracts. I am 5 foot 6 and still only 92 pounds. Complaints have been filed with Aetna who I had been working with closely on this claim. A lawsuit is pending against Mary Nara and P-3 medical group for neglect and punitive damages.

WOW.. ... all i can say is wow. I am in complete disbelief of the way I have been treated by the…read moreMountain View primary care staff at smoke ranch. Firstly, I wanna start by saying the staff has not been rude by any means, but just extremely unprofessional and unorganized. I started going to this doctor, specifically Dr. Noorda, because of the incredible reviews he had about him as far as his practice and medicine... I wanna make it very clear that I am only continuing to come to this office because of the incredible care that I've received from Dr. Noorda and only because of that. Otherwise, it has been extremely frustrating and an impeccable waste of my time... I Initially went in 11/26 to get blood drawn and provide samples that I was asked for for testing... When I arrived, there was a ton of confusion on what test were actually supposed to be performed on me so that was frustrating, and then after they finally figured everything out, and I was able to provide them with the correct paperwork, they took the samples they thought I needed it, and I proceeded to leave the office as normal... Literally less than three minutes later they called me back to back letting me know if I'm able to rush back in. They forgot to give me some test that we're on the list for me that day, which was already a red flag, but I decided that everyone makes mistakes and I went back in with no problem., Mind you I live over 25 minutes away, so this is not convenient travel wise for me by any means, but I will travel anywhere for good care. Fast-forward to today, December 4, I go in for my appointment to drop off the test that I was sent home with 11/26 to test me further, and when I went in to drop off the samples, everything appeared to be fine. I gave them to the phlebotomist, And I left... As per usual. Unbeknownst to me, I'm driving 25 minutes away to go back home and get back to work, I'm on a work call as I drive home and I noticed that Mountain View called me twice back to back... I'm on an important call so I cannot switch over, and the first thing I thought is there is absolutely no way they are calling me because they forgot something again, I am already traumatized that happened to me the first time. Once I was finished with my work call, I gave them a call back lo and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask aOnce I was finished with my work call, I gave them a call back low and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask a nurse how to also read the paperwork just for them to call back and tell me they need an additional 5+ tests and that I ultimately wasted my time coming down and giving them the test that I drove 25 minutes to give them, because That wasn't actually all of the test that I was supposed to provide to them initially, which was completely unbeknownst to me because they literally never told me . So now I have to go back for my appointment December 18, but we were originally supposed to discuss all of the results that I had already sent in, now that Appointment is essentially obsolete because the testing still isn't done, mind you I have driven back-and-forth to the office more than five times now trying to achieve the same results and something that should be extremely simple... all she could literally tell me verbatim was "well you don't have to drive back up here if you don't want to I was just making you aware"... Girl of course I have to drive back up there. This is my health we're talking about, no matter how frustrating it is I'm going to do whatever it takes to finally get these test submitted, but wow the hoops I've had to go through is crazy! I'm typically not want to complain, but the situation has left me feeling helpless and in disbelief!

I'm fairly new to the clinic. They "rescued" me after my previous office was extremely rude. I…read morereally like Dr. Dunsmoor is professional and thorough. His office manager and staff are kind and compassionate. I have several Autoimmune diseases. Been through 70-80 drs in Vegas. I have faith in Dr. Dunsmoor and his team to take over my care once back from Mayo Clinic. Anyway...DEFINITELY 5

Staff was really nice but the receptionist called in sick and no one opened up for my 7am…read moreappointment. Finally got in a 8. Things happen so they did their best to make up for it. Really friendly staff.

I would never return to Valley Oaks Medical, and I do not recommend them. My experience at both the…read moreEastern location and the Sun City location in Las Vegas was extremely disappointing. At the Eastern office, I felt I was treated differently because I'm not Hispanic and don't speak Spanish. The service was unprofessional, and I left feeling ignored and uncomfortable. I decided to give the Sun City location a chance, but it was just as bad. I waited two hours to see the doctor, and she spent barely 15 minutes with me. When I tried to explain my symptoms and concerns, she dismissed everything and told me I was "too young" to have anything wrong -- simply because most of their patients in that area are older. She ordered a lot of bloodwork but didn't explain any of it. When I asked questions, she brushed me off and told me to take collagen and vitamins because I'm in my 40s. That had nothing to do with what I was actually feeling. She even made a rude comment when I asked about testosterone levels, instead of educating me respectfully. Both locations showed poor communication, lack of professionalism, and a complete disregard for patient concerns. If you're going to work in healthcare, you should care about people -- not stereotype them based on age, race, or language. This was unacceptable, and I will not be returning.