WOW.. ... all i can say is wow. I am in complete disbelief of the way I have been treated by the…read moreMountain View primary care staff at smoke ranch. Firstly, I wanna start by saying the staff has not been rude by any means, but just extremely unprofessional and unorganized. I started going to this doctor, specifically Dr. Noorda, because of the incredible reviews he had about him as far as his practice and medicine... I wanna make it very clear that I am only continuing to come to this office because of the incredible care that I've received from Dr. Noorda and only because of that. Otherwise, it has been extremely frustrating and an impeccable waste of my time... I Initially went in 11/26 to get blood drawn and provide samples that I was asked for for testing... When I arrived, there was a ton of confusion on what test were actually supposed to be performed on me so that was frustrating, and then after they finally figured everything out, and I was able to provide them with the correct paperwork, they took the samples they thought I needed it, and I proceeded to leave the office as normal... Literally less than three minutes later they called me back to back letting me know if I'm able to rush back in. They forgot to give me some test that we're on the list for me that day, which was already a red flag, but I decided that everyone makes mistakes and I went back in with no problem., Mind you I live over 25 minutes away, so this is not convenient travel wise for me by any means, but I will travel anywhere for good care. Fast-forward to today, December 4, I go in for my appointment to drop off the test that I was sent home with 11/26 to test me further, and when I went in to drop off the samples, everything appeared to be fine. I gave them to the phlebotomist, And I left... As per usual. Unbeknownst to me, I'm driving 25 minutes away to go back home and get back to work, I'm on a work call as I drive home and I noticed that Mountain View called me twice back to back... I'm on an important call so I cannot switch over, and the first thing I thought is there is absolutely no way they are calling me because they forgot something again, I am already traumatized that happened to me the first time. Once I was finished with my work call, I gave them a call back lo and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask aOnce I was finished with my work call, I gave them a call back low and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask a nurse how to also read the paperwork just for them to call back and tell me they need an additional 5+ tests and that I ultimately wasted my time coming down and giving them the test that I drove 25 minutes to give them, because That wasn't actually all of the test that I was supposed to provide to them initially, which was completely unbeknownst to me because they literally never told me . So now I have to go back for my appointment December 18, but we were originally supposed to discuss all of the results that I had already sent in, now that Appointment is essentially obsolete because the testing still isn't done, mind you I have driven back-and-forth to the office more than five times now trying to achieve the same results and something that should be extremely simple... all she could literally tell me verbatim was "well you don't have to drive back up here if you don't want to I was just making you aware"... Girl of course I have to drive back up there. This is my health we're talking about, no matter how frustrating it is I'm going to do whatever it takes to finally get these test submitted, but wow the hoops I've had to go through is crazy! I'm typically not want to complain, but the situation has left me feeling helpless and in disbelief!

I'm fairly new to the clinic. They "rescued" me after my previous office was extremely rude. I…read morereally like Dr. Dunsmoor is professional and thorough. His office manager and staff are kind and compassionate. I have several Autoimmune diseases. Been through 70-80 drs in Vegas. I have faith in Dr. Dunsmoor and his team to take over my care once back from Mayo Clinic. Anyway...DEFINITELY 5

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

Let me save you some aggravation. AVOID THIS OFFICE AT ALL COSTS! Do not trust this man or his…read moreclinic with your care. They submit improper billing codes for your visits which result in over-priced copays. I received a bill for a $125 copay for a 10-minute office visit to refill maintenance medications. Mind you that was AFTER I had already paid a $10 copay just to be seen. I looked up the CPT code that was used on his statement and my EOB because that cost seemed unreasonable and I was charged for a 20 minute in depth visit. THIS IS A LIE!!! My boyfriend and I were in that exam room for less than 10 minutes and during that time this pervert of a doctor asked me THREE TIMES if I wanted him to preform my pap smear. I was ALREADY ASKED this question by his MA, who was told that I only allow women doctors to preform intimate exams on me. I should have never had to tell him that I didn't want him to do my pap. His MA should have informed him beforehand and even if she didn't, I as a patient, SHOULD NEVER HAVE TO TELL A MALE DOCTOR MORE THAN ONCE THAT I DO NOT WANT HIM EXAMINING MY VAGINA/CERVIX!!!!!!! When I called to address the incorrect CPT code I was told they would not be willing to recode it. His extremely rude, incompetent, sorry excuse for an MA asked me if I expected him to see me for free. I informed that snotty witch that I expected him not to commit insurance fraud by filing false claims!!!!! She got really quiet at that but then proceeded to state they would not be rebilling it. I contacted my insurance and let them know this is a fraudulent bill and that he is submitting a false claim and breaking the law! They have proceeded to bill me for this for over 7 YEARS even after I have made it more than clear that they are committing insurance fraud by submitting false claims and I will happily pay the copay once it has been resubmitted properly and my portion properly reflects the actual cost of my 10-MINUTE VISIT. The time for that has long since passed and this crooked office will never see another dime from me. I am sent this bill every few months, I love knowing Owen is wasting money on postage and helping USPS. The bills come in handy for lining my cat's litter box. He is a perverted old man who needs to retire and stop trying to fleece his patients for all they are worth. It seems, according to other yelp reviews, that I am not the only one who has had a problem with being overbilled in this office and then being met with hostility and stupidity from staff members. To sum it all up, this is a thieving office run by a perverted doctor, WHO DOES NOT UNDERSTAND THAT NO MEANS NO, with the most worthless staff. RUN!!

The ONLY reason to use this provider is Rebecca Reilly. She is absolutely kind, professional,…read morethorough and respectful of the patients. Otherwise, the revolving door of incompetent rodeo clowns hired by the doctor is an embarrassment.

They charged me 175$ for the appointment, i didn't see any doctor but only two nurses came asked me…read more100 questions, gave me a vaginal swab to get it done so they can send it to the lab. That's another 275$ dollars they didn't tell me in advance. I get it medical can me expensive, but at least I have rights to know what I am I paying for, at least get to see a doctor, or have my problems solved. On top of that, the lab is supposed to send me a test bills after not charged upfront. I should only be charged for the visit. Terrible service, weird place.

One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

Dr. D. Grossman is great. However he may want to look into a new front desk staff. They're…read moreIncompetent at best. A lot of headaches for me to do their work. I ended up switching offices due to this. It's unfortunate but the staff needs much better customer service skills and then some. You have a woman standing there sipping on her drink while I'm standing there with no acknowledgment. Then when she does talk to you her attitude is as if you're bothering her. Got that same attitude when calling the office a few times in their billing department. I don't recommend.

If I could give this office 0 stars, I would…read more I first visited Queensridge for a consultation last August and paid my $75 copay at the time of my appointment. The entire visit with the doctor lasted less than five minutes. I was then sent for blood work. Even though I had fasted beforehand just in case, I was told the specific test had to be completed before a certain time, so I had to schedule another appointment. When I returned for my second appointment after making another 30-minute drive, I was informed that the phlebotomist wasn't there, so I couldn't even have my blood drawn. After two disappointing visits, I decided not to return to this office. To make matters worse, I later received a bill for an additional $73. I spent over six months trying to get someone to explain why I owed more money after already paying my copay. I called weekly, left countless messages, and never received a return call. Because no one would respond, the balance was eventually sent to collections. I paid the balance just to deal with the collections issue, then disputed the charge with my bank because even they agreed the situation seemed unusual. Despite that, I am still being billed for the same charge. Once again, I spent months trying to get answers with no response. When I finally reached someone, I was essentially told that if I didn't pay, it would simply be sent to collections again. No one could actually explain why I owed the money. I no longer have the insurance I had at the time of my visit, and I was also told the doctor I originally saw doesn't even work there anymore. The lack of communication and patient care at this office is unacceptable. Ignoring patients for months while continuing to bill them and threaten collections is not how a medical practice should operate. If they put even half as much effort into helping their patients as they do collecting money, this situation could have been resolved long ago. I will never return and would not recommend this office to anyone looking for a practice that values communication, professionalism, or patient care.

The website is polished and professional, and while I can't speak to the quality of care or bedside…read moremanner, my initial interaction left a mixed impression. When I called, I was met with an automated message, standard these days, but there were no options for new patients or to reach medical staff. I stayed on the line without pressing any keys, and a human did eventually answer. They were polite, soft-spoken, and informed me that the clinic operates on a membership model. Digging into the site later, I found that membership runs around $3,200 per year. What's not clearly explained is how this integrates with existing insurance. There's no detail on whether labs, prescriptions, or procedures are billed separately or offset at all. Nothing against the clinic itself, but after watching another practice in town fall apart post-buyout, I'm not eager to throw more money into the healthcare black hole, especially on top of already sky-high insurance premiums. Las Vegas isn't exactly budget-friendly, and this setup seems designed more for the west side crowd with disposable income than for the average patient just trying to get solid care without financial acrobatics.

Dr. Lee is truly exceptional -- the kind of doctor every family hopes to find…read more Dr. Lee is our family's primary care physician -- for me, my husband, and our children -- and I cannot say enough about the level of care she provides. We are not an "easy" family medically, and we have needed her support often. Never once has she made us feel like a burden. Instead, she treats us with patience, kindness, and an incredible amount of time and care. She is the first doctor I've ever had who truly listens -- really listens -- and that alone is rare. Her bedside manner is outstanding: warm, calm, and deeply compassionate. My children absolutely adore her, which speaks volumes about the safe and caring environment she creates. Dr. Lee is also incredibly attentive outside of appointments. When we've had concerns after hours, she responds quickly. When we've been sick, she has personally called or texted to check in and make sure we're improving. When you're in the room or on the phone with her, she is completely present and laser-focused on you and your family. We feel genuinely cared for, supported, and respected under her care. I recommend Dr. Lee without hesitation for both adults and children. She sets the gold standard for what primary care should be.

This doctor was very negligent as my husband came down with liver disease under while her care. He…read morewent for a year with very bad liver tests over and over, and she did nothing, no further tests or referrals, no questioning him about possible causes (he had risks factors for liver disease). Even when he went into actual liver failure and we realized what was going on (from getting second opinions), she would not listen or even consider liver disease and kept saying he could not have liver disease! She showed very little understanding of liver disease and told him many things that were untrue (like she said he couldn't have it because X or Y, but that was not true). She also had a very bad suggestion, to cut back on coffee, when coffee is actually liver-protective. We had to get him a different PCP who finally got him diagnosed with proper tests, which did show liver disease, and referred him for adequate care. This other doctor was very alarmed by the lack of care from Ga Geong/Sunny Health and how Sunny Health left him untreated for so long, with high ammonia harming his body and at risk for liver disease complications. She didn't understand how a doctor would not do something about labs like his had been. I feel my husband's life was put at risk by having Ga Geong as his doctor. After all of this, I looked to check on her medical education, and she went to an unaccredited medical school (American University of Integrative Science in Barbados). (Wikipedia says the school is still seeking accreditation.) She also had some pretty toxic behavior that has honestly felt very scary and disturbing to me. My husband was planning to just cancel his membership at the end of the month after having to find a different doctor, but she contacted him and threatened him because of my review and he asked to leave sooner. During this entire situation, she I believe she stepped outside of many professional boundaries for how you should relate to patients and their loved ones and behaved very inappropriately. Sharing this in case it helps save someone else's life or health.

Everything about this place is incredible, from the amazing staff to the beautiful ambiance. I felt…read morewelcome and cozy immediately upon walking in. Dr. Mall's professionalism and expertise made me feel not only confident, but excited about my decision to get work done for my first time. I went in about a month ago because I had dark circles form under my eyes that come with age and stress. Dr. Mall did Voluma fillers for my tear troughs and under eyes, and the difference is UNBELIEVABLE. I'm so satisfied with the results. I feel confident wearing no makeup and I look younger. It's had such a positive impact on my day to day. I could not be more grateful to Dr. Mall and every one of his staff members. I also went back for the Titan XL laser treatment with Michelle today and I'm absolutely loving the results of those as well! It enhances the amazing job Dr. Mall did with the Voluma even more!!! Michelle was also incredible, my treatment with her was so relaxing and rejuvenating. I didn't bother putting on makeup all the rest of the day, I felt so beautiful! I can't wait to go see everyone at Dr. Mall's again. I just love it there! I would HIGHLY recommend for anyone to go see him. I fully and happily put my trust in everyone there.

Been a patient for several years. The Dr. is a good Dr but the Office staff does not know how to…read morecall you back for test results. They fail on every level. This is the third time I have taken test and they never called me back to read results. Risky stuff there. dont know about cosmetic services , I cant comment. I will say, Test results are very important or you wouldn't take the test, Mine were bad and needed surgery and the office never called or filed with the Dr. Too casual . I had the surgery through a different Dr. and this office didnt have a clue that I had the surgery 2 months ago now. I am finding a new Dr. as we speak. it doesn't seem right that you pay concierge price and get low standard service. The staff makes or breaks Dr. and Patient relationships.

I am a new patient of Dr. Suresh Prabhu. I have been seeing him and his staff for about six…read moremonths. I have had a great experience with his team. I have good access to them. Dr. Prabhu spends enough time with me so that I understand his advice and how he has evaluated my medical needs. I really like them, and I recommend them without reservation.

Good luck trying to get tis office to return a phone call. Twice I have not been able to reach…read moreanyone when I call. Multiple calls do not produce a result. I'm replacing this doctor as soon as possible. The staff is useless!

Received a reply from Dr. Geeb requesting documentation back on 01/29/1024. Finally received a…read morereply on 02/14/2024 to pick it up at the office. 02-15/2024. The document was not ready when I arrived at 3:30pm. I waited .5 hours for the staff to have it prepared. And it was no filled out properly. Typical. 3 stars only for the diligence of the staff that had it completed. Zero for Dr Geeb.

Waiting for this doctor is like being in the emergency room but she is worth the wait. She spends…read moreabout an hour with you and takes care of everything you need and even things you didn't realize you needed. The front desk is always polite and professional.

Dr Tahir is an amazing doctor. He always takes his time and listens to any concerns and questions I…read moremay have. I never feel rushed. His staff is also amazing. They answer the phones and are always very pleasant. Getting an appointment is always very easy and the wait times are are always very short. I highly recommend this Doctor and his practice.

The ladies that check you in are friendly and get you checked in quickly…read more Dr. Tahir is great! He's personable and funny. He doesn't try to feed you more medications! In fact, he questioned why I was placed on a few by a previous primary. Dr. Tahir listens to his patients. He takes his time with you and is thorough.